CS6 won't let me download a psd to jpeg - only as .iff file

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  Hello

  1. what Internet browser do you use on your computer?
  2. that you get an error message when downloading a file?

  Method 1.
  If you suspect a virus activity I highly recommend to run a Scan of Virus online.

  Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.

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  b. run the malware removal tool from Microsoft.

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  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  Also I recommend you to install the free security software from Microsoft. Which is easy to install and automatically updated
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  Method 2.
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  I would recommend you to optimize internet explore.
  See the article below for steps optimize internet explore.
  How to optimize internet Explorer?
  http://support.Microsoft.com/kb/936213
   
  b. If nothing works to solve the issue try reset Internet Explorer.
  How reset internet Explorer?
  http://support.Microsoft.com/kb/923737
  IE reset warning:
  Please note that reset the settings of Internet Explorer running resets all of the settings defined by the user, including those established by the installed extensions, toolbars and other add-ons for IE by default. This includes all the security, privacy and settings area. Also this will erase browsing history, delete all temporary Internet, cookies, form data files and especially all the passwords.

  If the problem persists I would ask you to uninstall and reinstall Internet Explorer and check.

  Method 3.
  Check to see if the problem exists in Mode safe mode with networking. See the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are unable to download anything.

  I would like to know some information.

  1. You are connected to the internet?

  2. You get no matter what error code or error message?

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  If it is not set correctly, please follow the link to change the date and time:

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• I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightr

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