Cursor disappears / touchpad not working not

The touchpad on my laptop (Pavilion hp x 2) does not work, the cursor is not visible. It works fine when I plug in an external mouse, but when I unplug it that the cursor will freeze and when I use the touch screen it will disappear completely. Any help?

Hello

Try the following.

Open windows control panel, open programs and features, right click on the "HP System Event Utility" entry and choose uninstall.

Once this complete, download and reinstall the Chipset driver the following liink.

http://h30642.www3.HP.com/pub/SoftPaq/sp64501-65000/sp64608.exe

After reinstalling, restart the laptop and let Windows load completely for a few minutes.

Then download and install the version of the HP System Event utility on the following link.

http://h30642.www3.HP.com/pub/SoftPaq/sp66501-67000/sp66604.exe

Once the installation is complete, download and reinstall the Synaptics driver from the link below.

http://h30642.www3.HP.com/pub/SoftPaq/sp64501-65000/sp64797.exe

When the installation has finished, restart the computer again.

Kind regards

DP - K

Tags: Notebooks

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