Custom settings does not? Black screen!

After doing windows updates and reboot my laptop, it allows me to connect, but instead to load my desktop screen, it turns just black. A small box will appear that says "custom settings (not answer) ' I'm lost. What is the problem and how to fix it?

A small box will appear that says "custom settings (not answer).

Interesting.   The part 'black screen' of your symptom could mean that explorer.exe has crashed and not able to restart.   I don't know why you might then see this second symptom, except that it sounds like something that could be a part of the explorer.exe recovery procedure, for example it reminds me of a procedure that automatically never came to be reviewed when W8 was first installed.

In any case, even if you have a black screen, you can try to start the Task Manager and use it to start other things.   First of all, it would be useful to make a difference on the issue of whether you have a 'black' screen or a 'screen '.   For example if there is a fringe of light around the edges and it's just quite dark, but not as dark as it would be if turned off, screen "in white" could be a more accurate description.   Then you might be able to see things if they were added, which would be less likely, if she was black.   For example, you can move your mouse and see a pointer moves on the dark?   So I think this would be an example of a screen "empty."

And then, to start the Task Manager press Ctrl + Alt + Del and the use of the Task Manager item in the menu hotkey to rise.   You can then use its Prcesses tab to see if the Windows Explorer appeared there.   If you can use the TM file, do not run... command to start typing here: explorer.exe

However, another possibility that some people have been able to see is their primary screen inexplicably switched to a second monitor ghost.   Then pressing Win - P, CursorUp and Enter to try to change the setting of the Second screen can be a procedure simpler and more effective to try to get something on the monitor that you are watching.

FYI

Robert Aldwinckle
---

Tags: Windows

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