D7360 asks to install the disc

Whenever my PC wakes from sleep, hibernation or start I wonder for the boot disk for the Photosmart D7360.

I've installed, uninstalled, followed all the instructions that I can find and always wonder for the installation disc. I talked to

customer support nothing done and I was told that my Vista Ultimate 32 was not compatible with the D7360 printer. However

I bought it only because it was announced to be compatible. I have the record to prove it. I downloaded the? Update?

software and installed again and again. I found that if I simply cancel the installation when asked for disk 3 times

It is installed, but I'm tired of waiting that screens pop up, so I can cancel. Anyone has any suggestions or

should I chunk it and my G3010 scanner and get a new one. Your answers are welcome.  Thank you

Thank you katskin11

HP made contact with me. The cleanup utility does not solve the problem. I had to uninstall everything HP top, and then reinstall the printer and

scanner. After several cleanings and uninstall, reinstall, and using the software download site, I eventially printer and scanner operation.

Email support really helped to solve the problem.

Tags: HP Printers

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