Data service no. Fido blackBerry, with the help of unlocked Rogers Bold 9700 Smartphones

Hello

Recently, I've unlocked a Bold 9700 from Rogers and began to use it with my Fido sim card.  I added a small data plan to my current services of Fido, but I get all the data.  I called Fido 3 times and they do not seem to do anything.  They gave me their APN settings and I enter data manually and not always.

What could be the problem?

Fido has you on a BlackBerry data plan or a generic data plan? To use the data on your BlackBerry, you will need a BlackBerry data plan.

It is the first place I would check... That said, if this isn't the problem, I would try reloading the software on the device, just in case there is a problem.

Also, have you bought the phone used or has been used under a COMPUTER policy at work? If so, it can help to reset the phone to factory settings.

To reset the phone to factory settings, follow the instructions here: http://www.blackberry.com/btsc/KB14202

To reload the operating system on your phone, use these instructions here (using Rogers as the carrier since it's a Roger phone brand): http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

I hope this will help!

Tags: BlackBerry Smartphones

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