Dell Latitude 10 stuck on startup with engine failed to initialize security

Dell Latitude 10, when I turn on the tablet.

I get this message.

Failed to initialize security engine.
Contact your technical support representative

Error code = 0 x 100000002

Wait 3 seconds to reset the system

How do...?

What is the cause

How to fix...

It is more under warranty...

any help and input would be appreciated a lot.

Thank you

txsgent

Unfortunately, I think you're out of luck and that's a bad system or storage (which is integrated into the system board). We purchased about 200 of these tablets for our school and saw about 30 of them give this error message or show the symptom that the light next to the camera turns on and stays on and nothing never seems on-screen.

For those who this happened under guarantee, the only solution was to replace the motherboard - a part Dell keeps in stock, if you don't have an extended warranty. I tried several times and they never have a source for me to buy new.

We were extremely disappointed by the product and not buy an another Dell Tablet in the future.

Tags: Dell Devices

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