TrueSuite engine failed to initialize properly

Hello

Whenever I have used HP SimplePass I get this message.

The TrueSuite engine failed to initialize correctly.  Restart the application, by restarting the computer or reinstalling the application may fix this problem.  The application should now stop.

After a windows update I followed the instructions of a forum windows below - it solved the problem. But after an another windows update I had the problem once again, but can't fix.

Update driver validity 4.4.234.0 and pass simple hp 6.0.100.272.

My product name: laptop HP ENVY m6

Windows 64-bit of 8.1.

I followed all the advice of: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/TrueSuite-engine-failed-to-init...

Thanks for your help.

 

Hi Cookie238,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on the m6 HP ENVY laptop and having problems with the engine TrueSuite was unable to initialize properly. I read all the patches in the post previous that you me bound. Thanks for all the information, it is very useful to know what you've already tried.

First thing I would check enable biometric support in this document.

If this does not help I suggest you uninstall fingerprint driver or reinstall the version updated driver and HP SimplePass ultimate installed and reinstalled the latest version for Windows 8.1.

Hope it will be useful.

Thank you.

Tags: Notebooks

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