DesignJet 800 42 in.: plotter paper size

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  The printer driver is installed and configured on each computer.

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• Photosmart 5510: customer paper size

  Hello world

  I have never posted on a forum before, but I'm about to have a magma down! I try to print my wedding invitation. they are a custom size of 19.7x13.9 cm., I tried to add the custom paper size by following the instructions on the other posts, but this has not worked. paper/output is missing from the advanced settings.

  help would be greatly appreciated because I alsways bought of HP printers, but if I have to buy a new one for that I won't buy HP I'm worried sick have the same problem.

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  Hi @lilrhi,

  Welcome to the HP Forums!

  I see you are trying to print on paper 19.7 x 13.9 cm with your printer HP Photosmart 5510, on Windows 7. And I'm happy to help you!

  According to the specifications of the printer, it is not a supported paper size. The paper sizes supported for this printer are:

  Type of paper