E 15 drive hard word frozen in the bios

When I turn on my laptop and press F2 to enter the bios it says the password is clear, but the closure of the bios will not start, difficult of don't reviews not availible. When I reboot the acer logo appears and the screen goes black after several minutes, a blue page with two options to reboot or advanced options, I open the advanced options and access to the bios close UEFI and in security options it says that my HDD password is frozen. Other passwords are clear. I can't use recovery discs because the reader is frozen. Computer is Acer Aspire E15 with Windows 8.1 is installed and I can't START with a CD because it is not a cd player. Any help would be appreciated.

try this get into BIOS, go to the last tab "save & exit" and choose "Load default settings", press F10 and click on save and exit.

Enter the BIOS again and check on frozen password, if it is frozen, turn it off and press F10, save and exit. Check again.

the best thing, he would do to clear the password, save and exit, remove the HDD, the BIOS boot, save and go out again, put the HARD drive and tries to start; but you must fully open your laptop back cover but...

If you are under warranty, it is not a good thing to do.

so, if you are under warranty and you can not disable the password, please contact Acer support.

Tags: Acer Laptops

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