Designjet T790ps error 01.0.10

I have a client who tried to update its own firmware, and reboot after installation of the USB firmware, the abacus says error 01.0.10. So I tried powering down the front to start and enter the diagnostic mode. During the closure, the plotter gets partially by closing and displays an error firmware 08 and will allow me to do more. Then I closed the plotter of the main power in the back and attempted to try the service key combination to enter diagnosis mode "cancel + House + eject. The problem with that is where eject icon should be, is a question mark and the function key combination does not work. Tried to reinstall the firmware, and I get the same results. The led lights on the formatter to display as follows: 1 flashes 2 and 3 are strong. Any help would be greatly appreciated.

This is virgin territory for me, so I don't know how to answer the question of whether the HARD disk may be the cause of this problem. I guess personally, that is, if the firmware is stored on the hard drive, then corrupted firmware can reside on that and become a problem. I can't say that's how these things work as HP does not give you this kind of information. It is possible that the firmware is written to the main map and map of trainer and not read the HARD drive each time you start.
I can say, as you probably don't know, maintenance manual tells you to the main Board before the replacement of trainer to correct the code that you are experiencing. The only problem with updating the firmware I've ever had is when I interrupted a DJ800 during an update and it fried the electronics module/main.

Tags: HP Printers

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