DeskJet 1050 don't connect and print

My deskjet 1050 has stopped working on my desktop windows 8.1. It worked yesterday and is a recent purchase. There is no error message. the image of the printer is checked green in devices and it seems that nothing is wrong. When I click on the status, the word 'connect' is grayed out. I have tried disconnecting the power supply, disconnect from the computer, uninstall and reinstall the software, turning computer and new. There is no blinking light, the Green led is on, cartridges are full, usb ports and power outlets are very good. He printed the alignment page when I reinstalled it and it scans and copies. Just could not get the printer to connect to my computer. When I asked the hp detector to detect the device it gave me a message saying something about not being compatible with a tablet. I'm on a desktop, not a Tablet so don't know why it came; I'm totally frustrated because I can't find anything on the support network to help me. would appreciate some advice. :-) Tracy

Hi mumof3,

Welcome to the Forums of HP Support! I understand that you are not able to print on your USB connected HP Deskjet 1050, you are running Windows 8.1 and tried a few troubleshooting without success.

I would like that you start here and run HP print and Scan Doctor- it has been designed to provide users troubleshooting by HP and features fix needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

Please let me know what the PSDR find, I'll watch for your reply.

Thank you

Tags: HP Printers

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