DeskJet 1050 J410: Deskjet 1050 J410 used to scan using Windows 10

My all-in-one Deskjet 1050 J410 worked well on Windows 7.

Yesterday, that I upgraded my Windows 10 laptop.

The printer asked downloading new driver s/w, what I've done.  It prints very well now.  But it will not scan.

I can access the printer assistant screen in my taskbar.

All options under the 'Print' button works fine.

But when I press the "Scan" button, I get the message

"The HP Deskjet 1050 J410 series was not found".

I ran a few HP diagnostic s/w, which moved the scanner (I could hear it), and indicated that no problems were found.

But still I can't access the scanner!

Any ideas what to try next?

I finally solved the problem, "common solutions for Windows 10' using HP Web site to

http://support.HP.com/us-en/document/c04773236/

This has had a link to 'HP printers - printer problems after upgrade to Windows 10'

http://support.HP.com/us-en/document/c05212298

Uninstall the old drivers of the printer completely.

Restart the computer.

Install new s/w and drivers.

Restart the computer and the printer.

Now, everything's fine.  It took some time to find the solution, but he was there if you knew the right search terms!

After having done that, the link to the scanner on the taskbar disappeared.

It took some other research, to learn how to get the icon on the taskbar.

I finally arrived.

S/W upgrades are rarely painless!

Tags: HP Printers

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