Simple pass?

I have a 15 Enty with simple pass. How can I add an another delete print, finger the current an etc. It does not recognize, accept my fingerprint never. He never has. I had to drag like 3 times the first time to accept.

Joe,

Welcome to the HP Forum.

How to add another finger maybe somewhat depend on which version of SimplePass is executed.

In general, the following might work for the series 6 or 8 of the series running Windows 8.x:

Windows key > type anywhere pc > click PC settings > accounts > Sign-in Options >

Under the fingerprint > add another

I think you can also restore the current finger in this way - don't know if you can 'remove' a finger.   I'm not ready to test it at the moment.  The smile.

Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

Although I strive to reflect best practices of HP, I do not work for HP.

Click on accept as Solution when the answer is a good solution or workaround!

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