DeskJet 6500 e709a

I tried to download the "full download" several times for the Deskjet 6500 E709a and constantly get the message "file corrupted". This is straight from HP! In frustration, I downloaded printer and scanner option ONLY, but want the full download to only show ink levels, etc. This is a computer that is running Windows XP. ANY suggestions (other than upgrading the windows program, since it is my husband's computer) would be appreciated.

Since it is not an HP computer brand, I will recommend an uninstall of L4, followed of a transfer and reinstall using drivers from hp.com.  This should clear all programs that are originally installers.  Most of the time, it is not necessary to do it several times as what was supposed to be Awesomemom, but sometimes, which makes a difference.  Here are the steps.  Let me know how it goes.

Good luck!

Try using the built-in cleaning brush to the
• CD, or
• Download.

Of the original printer installation CD:
1. Insert the CD in the drive and then cancel Setup
2. open my computer and click right then on the CD from the drive and select open
3 open the Util folder
4 open the CCC folder
5. run the L4.bat uninstall_ for computers not only HP.    For HP computers, run the Uninstall_L3.bat
6. once the uninstall is complete, restart the computer
7 run the Accessories\ System Tools Disk Cleanup
8. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
9. use the following tool to clean the registry.  Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damage or loss of data caused by the utility.  This step is optional.   You can skip if you want.
http://download.CNET.com/advanced-SystemCare/3000-2086_4-10407614.HTML?part=DL-6271865&Subj=DL&tag=button
10 download the drivers and full software features
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=&LC=en&OS=228&product=3795314&sw_lang=
11 start the download to reinstall the printer

Starting a download:
1. run the disk cleanup on your computer
2. download and run the software and the drivers below.
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=&LC=en&OS=228&product=3795314&sw_lang=
3. once the download is done retrieve, cancel the download.
4. press on the Windows key + R on the keyboard to bring up the run menu.
5. tap folder in the field to run, and then click OK.
6. Locate and open the folder starting with 7z (example: 7zS2356)
7 open the Util folder
8 open the CCC folder
9. run the L4.bat uninstall_ for computers not only HP.    For HP computers, run the Uninstall_L3.bat
10. once the uninstall is complete, restart the computer
11. install an Accessories\ System Tools Disk Cleanup
12. download and install the latest version of Adobe flash player
http://www.Adobe.com/support/flashplayer/downloads.html
13 use the following tool to clean the system and the registry.  Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damage or loss of data caused by the utility.  This step is optional.   You can skip if you want.
http://download.CNET.com/advanced-SystemCare/3000-2086_4-10407614.HTML?part=DL-6271865&Subj=DL&tag=button
14 download the drivers and full software features
http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=&LC=en&OS=228&product=3795314&sw_lang=
15. run the download to reinstall the printer

Tags: HP Printers

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