My HP 6500 E709A will not print in black.

My HP Officejet 6500 E709A Series does not print in black. I have put in a new cartridge, made all of the recommended tests, even reset when you unplug the unit for 20 seconds then hold # and 3 and plug it in but it didn't work. Help!

Unfortunately, all do not have to be fixed, because the black print head w as worn, so I had to get a new one. At least they are cheaper now!

Tags: HP Printers

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