DeskJet 712C: ink cartridge is stuck in the right side and will not go

I have an old DeskJet 712C printer which was working fine until today. Strangely, the ink cartridge is stuck in the right side of the printer and will not spend. As soon as I turn on the printer, the red light starts flashing. Does anyone know tricks to get the cartridge to move again? Thank you for your help.

Hello

It may be possible to move the cart if you turn the printer off. Unplug the printer and open the cover of the printer.  See if you can move the carriage by hand.  If possible, move the carriage to the Center.  Check that nothing of blocking the abnormal movements of transport - for example the pieces of paper.

Close the cover and then plug the printer back. I hope this will help.

I found a YouTube video that shows fixing carriage jam on printers C4200 (I know that they are not the same as the 712 C), but some of the suggestions will be useful if my initial thought above does not help.  the video is on this link:

http://www.YouTube.com/watch?v=l9x6ZLIYMog

Once again these tips are not specifically for your printer, but they can help solve your problem.

I hope that was helpful.

Tags: HP Printers

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