Deskjet 932c rest print head to the right, make noise interference but no paper?

My printer is jammed. Turn it on after unplugging it and print head slides to the left the pass on the right side and made a noise as if it is stuck. There is no paper jam. Can you suggest what is the problem?

I resolved glancing at this site http://support.hp.com/us-en/document/bpd09315 thanks for help forums.

Tags: HP Printers

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