DeskJet 9800 stops halwfay

Kind regards!

It's frustrating that there is no real solution from HP for the same problem (the same problem in many models). I use a deskjet 9800, win8.1pro 64-bit. The main use of this printer is for the DAO, and every time that you try to draw a map, simply stops at Midway and remains frozen for about 2 minutes and ejects the paper. In those two minutes the printer assumes that work s

I tried to reinstall the printer several times, make some adjustments to the configuration of the printer, installed in another computer, but everything seems unnecessary. Moreover, isn't it funny that in the official website of hp, the driver is not available.

Any help will be appreciated

http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=438326&swItemId=dj_128044_1&swEnvOid=4158

Hello! INTROVERT.

Thanks for your quick response. I did what you told me, and unfortunately at the beginning the problem continues. As my last option, I also changed the original USB cable for a new and connect the printer to a different port USB (3.0).

After doing all the steps, finally the printer started to work properly. I really don't know not which of the steps (software or hardware) solved the problem, but actually runs well.

Note: I'll do the same thing on my hp Desingjet70, hoping that it works also (the same problem with that one).

Once again, thank you for your cooperation.

Tags: HP Printers

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