DeskJet D2680: Packaging/shipping DeskJet D2680

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  Hey sirjes,

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• Adobe Exchange packets my extension already packed

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• Deskjet D2680 printing problems

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  Although it seems that you have a few different problems, it looks more like a paper jam or a jam of transport.

  -Flashing lights-

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  [snip] in my opinion:

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  Hello!

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• HP Deskjet 3051 a J611: help with Windows 10 drivers? Incompatibility problem?

  Hello, I had to get help with a problem with my printer HP Deskjet 3051 a J611.

  I was always able to properly scan using my printer until I installed the update for Windows 10.

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  Hello
  
  Thank you for using the HP Forums.

  Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?
  
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  Please download and install the software FULL of printing to HP for your operating system (Win 10) features:

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  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps.

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• DeskJet 3630: Deskjet 3630 driver not found on mac osx 10.7.5

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  Hello

  The printer is compatible with the Mountain Lion (10.8) or a later version, it is not compatible with your operating system. to get all the features, I suggest the printer back and get a previous model that suports of Lion.

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• DeskJet 3720: Driver Installation fails

  Base driver sw installation fails with the following error:

  Call to DriverPackageInstall returned error-536870329 for package ' < C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_v4.inf

  Thanks PCalaminci. I got exactly the same error and same configuration (Win10 x 64 with bitlocker active). The solution is as PCalaminci suggests: temporarily disable the driver signature digital verfifaction (looks like HP delivered a driver with a valid Publisher unknown/no signature that is the cause of the installation of the bomb).

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  3. Click on "Recovery" on the left side.
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  5. Select Troubleshooting-> advanced-> startup parameters and press Restart
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• HP Deskjet 3520: Windows 10 update, failed to refresh an ink

  Since the update to Windows 10 I lost the HP page that allows me to update the ink, scan to printer, etc.  How to do that now?   Your help will be greatly appreciated.  Thank you.

  DiGill

  Hi @DiGill,

  I saw your post about software problems you encounter since the upgrade to Windows 10 and I would like to see if I can help.

  First, you must consider the information contained in these resources.

  • Guide to upgrade Windows 10 for HP printers
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  If you printer software was installed before your upgrade, I try to uninstall the software completely and then reinstall it by using the most recent driver available on the HP Web site. Here's how to clean all the drivers of your computer.

  I recommend referencing the steps described in this document to make sure that you haven't missed anything whatsoever;  Uninstalling the printer software - use as a rough guide, but the steps for Windows 8 should be pretty close to Windows 10.

  You can also delete files using disk cleanup - take care to put check marks in selection boxes when it is available. (Once again Windows 8)

  Software drivers can hide other places would be in your device manager.

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  2) click on Device Manager.
  (3) you can click on View, in the upper part of the windows, click Show hidden devices.
  (4) to develop the types of devices and check for any pilot associated with your printer.
  (5) to remove a device from Device Manager, click on the name of the device in the list and then click Uninstall.

  For more information, see for Windows Device Manager information 8/10.

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  Or download the direct link here.

  Then look for the updates of Windows; Drivers and software with Windows Update (Windows Update 10, 8)  

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  I look forward to hear from you!

  Thank you

• DeskJet 3720: Error on installing HP DeskJet 3720 on Windows 10-536870329

  Hello

  I just purchased this printer, downloaded the driver software and shot to the top of the installation to receive this message:

  

  I googled this problem and I saw a previous post to check the 'setupapi.dev' and 'setupapi.app' connects. Only I have the .dev file and created a new copy during installation to get this message:

  [Device setup log]
  10.0.14393 = OS version
  Service Pack = 0.0
  Suite = 0 x 0300
  ProductType = 1
  Architecture = amd64

  [BeginLog]

  [Start Session: 11/10/2016 11:57:19.278]

  > > > [Import Driver Installation Package - HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_v4.inf C:\Program]
  > > > Section start 18:49:42.120 10/12/2016
  cmd: C:\Windows\System32\MsiExec.exe-Embedding 89C723C91710B0ACD31C8F97E90CE359 E Global\MSI0000
  INF: vendor: HP
  INF: The class GUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
  INF: Driver Version: 08/23/2016,20.79.01.6341
  INF: catalog file: hpygid20_v4.cat
  Pol: {political record driver package} 18:49:42.152
  Pol: {check driver package strategy - exit (0x00000000)} 18:49:42.153
  Sto: {stage Driver Package: C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_v4.inf} 18:49:42.153
  INF: {query configurability: C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_v4.inf} 18:49:42.157
  INF: Driver package "hpygid20_v4.inf" is configurable.
  INF: {query configurability: exit (0x00000000)} 18:49:42.158
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4help.cab' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4help.cab '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-bidiEvent.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-bidiEvent.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-PipelineConfig.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-PipelineConfig.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hp3700.bag' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hp3700.bag '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-bidiUSB-CCB.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-bidiUSB-CCB.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_3700-manifest.ini' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_3700-manifest.ini '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-constraints.js' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-constraints.js '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-bidiUSB.js' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-bidiUSB.js '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_v4.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_v4.cat '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpygid20_v4.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_v4.inf '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4cfg.gdl' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4cfg.gdl '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-bidiWSD.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-bidiWSD.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4-bidiSPM.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4-bidiSPM.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4map.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4map.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\hpgid20v4que.xml' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpgid20v4que.xml '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpgid20v4PELib.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpgid20v4PELib.dll '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpUIMDDialog20.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpUIMDDialog20.dll '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\userfors.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\userfors.dll '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpbxpsv420.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpbxpsv420.dll '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpdj_3700_v4.gpd' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpdj_3700_v4.gpd '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpgid20v4PE.exe' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpgid20v4PE.exe '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpygidres20.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpygidres20.dll '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpygiddrv20.dll' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpygiddrv20.dll '.
  FLQ: copy 'C:\Program HP HP DeskJet 3700 series\DriverStore\YetiV4\amd64\hpgid20v4_symbols.gpd' to 'C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\amd64\hpgid20v4_symbols.gpd '.
  Sto: 18:49:42.345 {IMPORT DRIVERSTORE VALIDATE}
  SIG: {_VERIFY_FILE_SIGNATURE} 18:49:42.357
  SIG: key = hpygid20_v4.inf
  SIG: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_v4.inf
  SIG: catalog = C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_v4.cat
  ! SIG: audit against specific file catalog (valid) failed! (0x800b0109)
  ! SIG: 0x800b0109 error: a certificate chain processed, but finished in a root certificate which is not approved by the trust provider.
  SIG: 18:49:42.360 {_VERIFY_FILE_SIGNATURE exit (0x800b0109)}
  SIG: {_VERIFY_FILE_SIGNATURE} 18:49:42.360
  SIG: key = hpygid20_v4.inf
  SIG: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_v4.inf
  SIG: catalog = C:\WINDOWS\System32\DriverStore\Temp\{4b55ec52-417b-5b47-9034-517b8a6a912a}\hpygid20_v4.cat
  ! SIG: check the file against specific Authenticode™ catalog failed! (0x800b0109)
  ! SIG: 0x800b0109 error: a certificate chain processed, but finished in a root certificate which is not approved by the trust provider.
  SIG: 18:49:42.362 {_VERIFY_FILE_SIGNATURE exit (0x800b0109)}
  !!! SIG: certificate of catalog file Driver package does not belong to roots of trust and integrity Code is executed.
  !!! SIG: Driver package has no signature validation. Error = 0xE0000247
  Sto: {DRIVERSTORE IMPORT ENTER: exit (0xe0000247)} 18:49:42.363
  !!! SIG: Driver package has no signature verification. Error = 0xE0000247
  !!! Sto: impossible to import the driver package in the driver store. Error = 0xE0000247
  Sto: {stage Driver Package: exit (0xe0000247)} 18:49:42.368
  < < < End section 2016/10/12 18:49:42.370
  < < < [Exit code: FAILURE (0xe0000247)]

  I can't make sense what I have to do to fix this weird problem, please help!

  Thank you

  Ben

  Hello @abenc85, greetings!

  Thank you for becoming a member of the HP Forum. It's a place dynamite to get help from the community, to get suggestions and find what has worked for others.

  I understand that you are having problems during the installation of the Deskjet printer on your computer Windows 10. Try the following steps to resolve the problem:

  • Start by unplugging the USB cable between the printer and the PC.
  • Go to control panel of configuration-programs and features, select all entries of HP printer and uninstall them.
  • Go to control panel, devices and printers, select each printer entry and then select remove printer / device.
  • Now press the 'windows' key + 'r' to open the window "Run" - type "printui.exe/s" and press ENTER.
  • Under the print server properties, go to the drivers - delete any input there as well.
  • Once again go to run the window, type - "c:/programdata" - go to the Hewlett-Packard folder, delete any printer related folders & files.
  • Now restart your computer.
  • Reopen the run window, type "services.msc" and press ok to get the services window.
  • Scroll down to "RPC Remote Procedure Call ()" - right click and go to properties. Make sure that the service is started and the startup type is "automatic".
  • Now, scroll to the top and go to 'Function Discovery Provider Host' - right click and select properties-change the startup type to "manual" and start the service.
  • Repeat the same exercise on "Function Discovery Resource Publication" as well.
  • Click http://ftp.hp.com/pub/softlib/software13/printers/DJ3700_Basicx64_1079.exe and install the drivers.
  • Select the type of connection and then connect the USB cable if necessary.

  Please let me know if that solves the problem, or if you need assistance

  See you soon

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