Desktop blackBerry Smartphones Downgrade Software

Similar Questions

• BlackBerry Desktop Manager Smartphones downgrades Docs to Go - Premium

  Hello: I have a problem with Desktop Manager downgrading Docs-to-Go - premium v1.007 to v1.006.053.  Dataviz which makes the Docs to Go says on their site that earlier versions of Office Mr. had this problem to downgrade but that BlackBerry had solved the problem with DM 4.7.  When I upgraded to 4.7 DM because the program would not downgrade Docs to Go, but recently when I tried to install the software on my BB Tour 9630 Desktop 4.7 M began downgrading Docs to Go Premium v1.007 to v1.006.053.   I've upgraded Deskitop M to 5.0 and it also downgrdes Docs to Go to the old version.   Anyone has an idea why M Desktop is without downgrading my Docs to go to and older version and how can I go to try to solve the problem?   Thanks: Jon

  Have you applied your package of peripheral carriers OS to your PC (at the top of DTM)? You can find that here:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The device operating system package changes the DTM basic installation that is appropriate for your BB to your carrier... that would have some version of the ToGo applications that frees your carrier. If Yes, you may have to substitute the DTM installation by moving the files of cod for your version of ToGo in the operating system package install so that DTM will recognize your version of ToGo applications.

• BlackBerry smartphones this software allows us to connect with blackberry desktop

  Hello. What this software allows us to connect with blackberry desktop? For example, we use for samsung phone samsung kies. Please advice.

  It's the Blackberry Desktop Software. You can download it by visiting the link below.

  http://us.BlackBerry.com/apps-software/desktop/

  Ron

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones new software download incomplete

  I connected my 8310 to my PC using BB Desktop Manager via a USB port and I was told there was new software for my device available for download. So I started the download, and when he was half, he stopped and would not continue. After a long time I gave up and tried to reconnect the device on my PC and the PC said that it does not recognize my BB.

  My BB does more work, just with a flashing red light I think it blew its brains. What choices do I have?

  Hello

  You will need to reload the operating system once the PC recognizes the device.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00125

  What I was doing to completely wipe my BB. I wrote this before and it printed.

  If your device does not work, perform a backup now if you have not already done save the file to a place and a name that you can easily locate it on computer.

  I then uninstalled DTM and then deleted all the other references to BB/Rim in Windows Explorer, thus eliminating the operating system for the BB to the computer in order to ensure that the version I want to reinstall a new version uploaded.

  Get the latest Desk Top software DTS)
  http://us.BlackBerry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&CP=OTC-DSKTPSW

  and install it on the computer.

  Get the latest version of the operating system

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  and save it on computer.

  If the PC does not recognize the BB, you connect via the USB cable. Then remove the battery from the BB.
  With the battery pulled, connect the BlackBerry to the USB connector, and as SOON as you see USB - PIN: UNKNOWN, click Next. You must be quick. From there, you can put the battery in (make sure that you install the battery or else when completed the update of the OS and the device disconnects from the computer to restart, it will lose the power supplied by the USB connection and you will get an error and have to start all over again!).

  If you don't get it right the first time, try again (debrancher unplug the USB, remove battery, connect and click next while USB - PIN: unknown shows). You must be quick and the timing is key, so it may take you three or four attempts.

  To erase all data on your BlackBerry device, follow these steps.

  (1) download JL_Cmder http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html

  (2) install JL_Cmder to the computer.

  (3) double check you have already saved the BB. If you DO NOT, you will lose all data.

  (4) make sure that DTS is closed and plug in the BB to the computer via USB

  (5) to reach the JL_Cmder on your computer and double-click it to start. Now, it may take a few tries to connect, so persevering until he does.

  (6) on the first screen, press a key to continue.

  (7) now, if your device uses a password, enter it now. If not, press "N".

  8) press 4 to start CLEANING

  (9) press on 'Y' to continue

  (10) now type "blackberry" to continue

  (11) on the BB, you see a white screen with an error "507". Don't worry, that's what you want! You are now ready to install the operating system.

  Launch the new Desk Top software on the computer

  (1) on the homescreen of the BlackBerry® Desktop Software, click Device > update my device.

  (2) click on view the other Versions. Click the version of the new OS you previously downloaded.

  (3) click on install. The DTM will install the OS and then provide you with a list of applications to install. If you have had problems with an application, do not install it.

  Do not disconnect the device until the whole process is finished and restarted the device.

  After 10 minutes, restart again by removing the battery slot while tension and leave for a few minutes.

  Leave it again for 10 minutes. You should now have a fully functional BB!

• Software of blackBerry Smartphones Downgrade

  Hello

  I just installed the latest version of the device software 5.0 for my "BOLD" pocket computer, thinking that I would get my BB that was blocked by ATT cards but he caused more problems instead, and I did not return no more cards.

  1. How is - that downgrade you software to the previous version? I found this in the Help Center:

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/18335/Delete_the_previous_version_of_dev...

  but when I go into the advanced--> update wireless options, I don't see "Succeeded the previous update" click on this option indicated. Instead, what I see is updates available, the current version is 5.0.0.681 and I can only click on "Check for Updates".

  2. I got this text message when I reboot my device (by removing the battery) that I never had before:

  of + 1121611611

  73240 number invalid error: Please send again using a 10-digit mobile number valid. STATUS

  Thank you very much for the help.

  HIYA!

  Try going here for download software v4.5 and save.

  Once that is done, open Desktop Manager > click on 'Help' > on Blackberry Desktop Manager > click on tab "Device Software" > select the v4.5 software > to application loader > update Applications > choose Software v4.5 (and any other files there)

  Is it that help at all?

• Desktop blackBerry Smartphones software

  I am away from home and have neglected to put office software preconfigured for my Curve 8330 on my laptop.  When I go to the BB download page nothing jumps on me and said of desktop software preconfigured for Curve 8330.  Does anyone know what version of the software should I use?

  Here is the link to the desktop software

  http://NA.BlackBerry.com/eng/services/desktop/

  Here is the link to the OS software just in case you need it too.

  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads

• Desktop blackBerry Smartphones BlackBerry 7105t software

  My daughter has been attributed a 7105t for Christmas... Of course, this is not the last in the line of BlackBerry and its entry with no software. How can I download the desktop software so that she can get the best out of this cell phone? I found the user guide, but it does not say what 'new' software is compatible with this older phone. He said just to put the CD in and download the desktop software.  I also looked on the BlackBerry site on the software and I do not know what program to download (which is compatible with the 7105).

  Any help would be greatly appreciated.

  Thank you!

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  For this device, you'll be fine with the 4.2 version of the DM Service Pack 2 without the Media Manager software.

  Of course, the newer 4.6 and 4.7 works perfectly as well.

• Desktop of blackBerry Smartphones and software Contacts Calendar?

  Hi all

  I just changed to a Treo 680 for the Blackberry Bold.

  First situation: Palm had office who had a calendar, contacts, media, etc all on the desktop that was attached to the phone.  Just put the phone in the dirty and hot-sync to update the computer or the phone...

  Now, the Blackberry Desktop doesn't have an option of calendar or contacts.  Obviously, the phone itself has a calendar and contacts.

  Question: Is there a download I can buy for a calendar / contacts application?

  That's all I need essentially.  I don't have Outlook, but I tried the evaluation version of Outlook 2007 and had some problems of setting up e-mail account (which I don't need; I have AOL e-mail on the "BOLD" and that works very well).

  Just need a calendar and contacts that I have on my computer that will link directly to "BOLD" when I placed the "BOLD" in the cradle?

  Any suggestions?

  Appreciate all help.

  Thank you.

  No, you don't need to buy anything. If you cannot synchronize the 2 devices with the Desktop Manager, you have another way to do it.

  Export all contacts, memos, etc to palm desktop for Outlook. and after that syncs with the Blackberry.

  Believe me is more simple synchronization Blackberry that synchronize the Palm.

• Help please blackBerry Smartphones: severe software / hardware failure

  OK, I did an update wireless for my curve 8530, after the update the phone didn't work properly, so I reloaded the original software, later the desktop software. At half way throgh the update, my phone restarted and the screen turned white and he sayed APP ERROR 523/reset, I clicked on reset and it keeps hapenning please help!

  Hello again,

  You already have an answer for this, but for some reason that you still once chose to open an independent thread for your situation, denying anyone who wants to help you profit from "what has gone before." It is found that I came across this new thread first and just happened to remember your other thread.

  Do not start new threads for the continuation of the questions... work it please your question only in your existing thread, so that those who want to help you can benefit from "what has gone before:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/Bing-Web-browser-says-no-network-connection-...

  Thank you.

• BlackBerry Smartphones Major software problems, I don't know what the problem...

  Just got this phone off of a friend, but it has some minor problems...

  http://S604.Photobucket.com/albums/tt125/alexcarter96/

  Someone knows what's the problem?

  OK, now we're good.

  Let's get your OS reloaded on your phone.  If battery pull is not the case, should an OS reload.  Connect your phone to your PC and open BlackBerry Desktop Software.  Click the device in the upper part of the software and then update.  If no new version of the OS is available, click on see the other Versions and choose the one that says currently installed.

  Keep us updated on your progress.

• BlackBerry Smartphone Device Software 4.5

  I discovered that RIM device software version 4.5 is available today on the BlackBerry site.  I downloaded the upgrade, he ran and I rebooted as instructed.  However, now when I run my Desktop Manager software and try to upgrade the operating system, he tells me that everything is up-to-date, even if my camera still works 4.2.2.

  Has anyone else had this experience and what (if any) I can do to correct?  I have been waiting eagerly for this update for several months now and I was very happy to get actually install it... now nothing.

  Please notify.

  Thank you

  Steve

  In fact, not ALLOWED to the company in the United States or other countries, has released OS 4.5 8830 yet.

  RIM does not directly to the OSs, free carriers do.

  The beta version is floating around the internet... here and there. I haven't looked for him since I don't need, but I know I've read some users get it and download. I will only caution against that, because you're not sure what you get.

• BlackBerry Smartphones Correct software

  Question of salvation - part two:

  How can I identify what BB Pearl I have?

  Big question: I have a mac and need to download the correct software, under the section "software" of the BB site, there are about 20 "desktop" versions, and a handful of specific downloads of product, including one for the 8120.  I'm not sure if my phone is a 8120.

  Actually, can someone tell me what I need t download to connect my pearl to a mac and sync my calendar and contacts from entourage and then load the phone?  Thank you!

  1. look under the battery on the white sticker... "BlackBerry 8xxx '?

  Get the name of PocketMac, ver 4.1 version

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Who's going to do.

• The blackBerry Smartphone Reload software: 552 (no answer, bb not detected when connected to pc)

  
  

  Nickolai, Hello and welcome to the Support Forums of community BlackBerry.com.

  1 have you done a recent backup of your Blackberry using the BlackBerry Desktop Software?

  2. If you pictures are stored on the card, you will be not should not lose them. Do you know?

  3. you don't say if you have, but that it has first: perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for about five minutes and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  4. If after the reboot, you still have the 552 error, you must make the device on the wiping and reloading. I posted the instructions below on how to fix this error and may or may not remove and delete your contacts.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry Smartphones DTM & software update to the device

  I was always under the impression that I needed to download and install the latest software for my carrier device (for my PC) before I can update my BlackBerry OS.

  However, I had a PC brand new, installed the latest 5.0.1 BlackBerry Desktop Manager software and then plugged a device with an earlier version of the operating system installed.

  The loading of the DTM he told me that there is newer software available and asked if I want to update the device.

  Can someone tell me where it's getting this update since? It's directly at RIM or it sees somehow what carrier I use and get updates of my career?

  If it's directly at RIM is a generic OS update and it will be OK to install?

  Thank you

  The notification is made by RIM, like a match for your device PIN to your carrier.

  So, if your operator has released an upgrade higher than DM sees on your device, he advises the upgrade.

  Me, I would not recommend upgrades "DM on the web. I've seen too many of them go very wrong.

  Download the full operating system and install it manually.