BlackBerry Smartphones Correct software

Similar Questions

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Desktop software version corresponding device OS version?

  Hello and good day,

  I am very new to blackberry.  I just got a 8830.  I'm getting ready to download the Desktop Manager and was wondering if (since the OS on my device is v4.2.2.123), if I have to only download the desktop v4.2 Manager... or can I get 4.5 or 4.6?  Also, I downloaded the upgrade for take my OS v4.2.2.196 device so I can use a full 8 GB card.  Tips on how to install this on my device (it's currently just on my desktop where I downloaded it)?  Thanks for your time and patience and have a great day!

  BP

  There is no relationship with device software and desktop manager version. You can download and use the updated 4.6 with your Blackberry.

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones this software allows us to connect with blackberry desktop

  Hello. What this software allows us to connect with blackberry desktop? For example, we use for samsung phone samsung kies. Please advice.

  It's the Blackberry Desktop Software. You can download it by visiting the link below.

  http://us.BlackBerry.com/apps-software/desktop/

  Ron

• BlackBerry Smartphones Desktop Software - HELP! It syncs more

  After updating the software of office about a month ago I am more able to synchronize Organizer data. It worked wonderfully well before this, but I can't seem to find a link or site for the previous version of the software download. I tried to uninstall and reinstall the new software without success. I have reset the settings several times but without success. I connect the phone (torch 9860) to the computer and open the software. I put it on auto-sync and synchronize dialog box appears for a split second, then disappears. At this point, there has been no synchronization. I then click on the "sync button" bottom right of the screen and the Synchronization dialog box.

  Photos & video can be synchronized but not data. I left it like that for hours but nothing happens. The only way I can close it is CTRL + ALT + DELETE and close it through Task Manager.

  I'm doing something wrong? Can anyone help? It's bugged the hell out of me as it was working perfectly before. Is this the right place to ask this question because I'm having no luck elsewhere.

  Bravo!

  Hello Rob,

  Welcome to the community

  You can download older versions of the Desktop software on the link below. Just scroll below for earlier versions.

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp

  Update your Mediasync:

  http://us.BlackBerry.com/apps-software/desktop/mediasync.jsp

  Guilbert

  Ron

• BlackBerry Smartphones new software download incomplete

  I connected my 8310 to my PC using BB Desktop Manager via a USB port and I was told there was new software for my device available for download. So I started the download, and when he was half, he stopped and would not continue. After a long time I gave up and tried to reconnect the device on my PC and the PC said that it does not recognize my BB.

  My BB does more work, just with a flashing red light I think it blew its brains. What choices do I have?

  Hello

  You will need to reload the operating system once the PC recognizes the device.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00125

  What I was doing to completely wipe my BB. I wrote this before and it printed.

  If your device does not work, perform a backup now if you have not already done save the file to a place and a name that you can easily locate it on computer.

  I then uninstalled DTM and then deleted all the other references to BB/Rim in Windows Explorer, thus eliminating the operating system for the BB to the computer in order to ensure that the version I want to reinstall a new version uploaded.

  Get the latest Desk Top software DTS)
  http://us.BlackBerry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&CP=OTC-DSKTPSW

  and install it on the computer.

  Get the latest version of the operating system

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  and save it on computer.

  If the PC does not recognize the BB, you connect via the USB cable. Then remove the battery from the BB.
  With the battery pulled, connect the BlackBerry to the USB connector, and as SOON as you see USB - PIN: UNKNOWN, click Next. You must be quick. From there, you can put the battery in (make sure that you install the battery or else when completed the update of the OS and the device disconnects from the computer to restart, it will lose the power supplied by the USB connection and you will get an error and have to start all over again!).

  If you don't get it right the first time, try again (debrancher unplug the USB, remove battery, connect and click next while USB - PIN: unknown shows). You must be quick and the timing is key, so it may take you three or four attempts.

  To erase all data on your BlackBerry device, follow these steps.

  (1) download JL_Cmder http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html

  (2) install JL_Cmder to the computer.

  (3) double check you have already saved the BB. If you DO NOT, you will lose all data.

  (4) make sure that DTS is closed and plug in the BB to the computer via USB

  (5) to reach the JL_Cmder on your computer and double-click it to start. Now, it may take a few tries to connect, so persevering until he does.

  (6) on the first screen, press a key to continue.

  (7) now, if your device uses a password, enter it now. If not, press "N".

  8) press 4 to start CLEANING

  (9) press on 'Y' to continue

  (10) now type "blackberry" to continue

  (11) on the BB, you see a white screen with an error "507". Don't worry, that's what you want! You are now ready to install the operating system.

  Launch the new Desk Top software on the computer

  (1) on the homescreen of the BlackBerry® Desktop Software, click Device > update my device.

  (2) click on view the other Versions. Click the version of the new OS you previously downloaded.

  (3) click on install. The DTM will install the OS and then provide you with a list of applications to install. If you have had problems with an application, do not install it.

  Do not disconnect the device until the whole process is finished and restarted the device.

  After 10 minutes, restart again by removing the battery slot while tension and leave for a few minutes.

  Leave it again for 10 minutes. You should now have a fully functional BB!

• BlackBerry Smartphones DTM & software update to the device

  I was always under the impression that I needed to download and install the latest software for my carrier device (for my PC) before I can update my BlackBerry OS.

  However, I had a PC brand new, installed the latest 5.0.1 BlackBerry Desktop Manager software and then plugged a device with an earlier version of the operating system installed.

  The loading of the DTM he told me that there is newer software available and asked if I want to update the device.

  Can someone tell me where it's getting this update since? It's directly at RIM or it sees somehow what carrier I use and get updates of my career?

  If it's directly at RIM is a generic OS update and it will be OK to install?

  Thank you

  The notification is made by RIM, like a match for your device PIN to your carrier.

  So, if your operator has released an upgrade higher than DM sees on your device, he advises the upgrade.

  Me, I would not recommend upgrades "DM on the web. I've seen too many of them go very wrong.

  Download the full operating system and install it manually.

• BlackBerry Smartphone Device Software 4.5

  I discovered that RIM device software version 4.5 is available today on the BlackBerry site.  I downloaded the upgrade, he ran and I rebooted as instructed.  However, now when I run my Desktop Manager software and try to upgrade the operating system, he tells me that everything is up-to-date, even if my camera still works 4.2.2.

  Has anyone else had this experience and what (if any) I can do to correct?  I have been waiting eagerly for this update for several months now and I was very happy to get actually install it... now nothing.

  Please notify.

  Thank you

  Steve

  In fact, not ALLOWED to the company in the United States or other countries, has released OS 4.5 8830 yet.

  RIM does not directly to the OSs, free carriers do.

  The beta version is floating around the internet... here and there. I haven't looked for him since I don't need, but I know I've read some users get it and download. I will only caution against that, because you're not sure what you get.

• Remote control of blackBerry Smartphones Support software

  How to check if my blackberry 7020, BOMGAR Remote Support software has been installed?

  As I know, software remote BOGMAR is not compatible with the BlackBerryOS and cannot be installed.

• Help please blackBerry Smartphones: severe software / hardware failure

  OK, I did an update wireless for my curve 8530, after the update the phone didn't work properly, so I reloaded the original software, later the desktop software. At half way throgh the update, my phone restarted and the screen turned white and he sayed APP ERROR 523/reset, I clicked on reset and it keeps hapenning please help!

  Hello again,

  You already have an answer for this, but for some reason that you still once chose to open an independent thread for your situation, denying anyone who wants to help you profit from "what has gone before." It is found that I came across this new thread first and just happened to remember your other thread.

  Do not start new threads for the continuation of the questions... work it please your question only in your existing thread, so that those who want to help you can benefit from "what has gone before:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/Bing-Web-browser-says-no-network-connection-...

  Thank you.

• BlackBerry Smartphones Major software problems, I don't know what the problem...

  Just got this phone off of a friend, but it has some minor problems...

  http://S604.Photobucket.com/albums/tt125/alexcarter96/

  Someone knows what's the problem?

  OK, now we're good.

  Let's get your OS reloaded on your phone.  If battery pull is not the case, should an OS reload.  Connect your phone to your PC and open BlackBerry Desktop Software.  Click the device in the upper part of the software and then update.  If no new version of the OS is available, click on see the other Versions and choose the one that says currently installed.

  Keep us updated on your progress.

• Install blackBerry Smartphones "BOLD" software update own

  I was interested in the position by bifocal who recommended "pure install the software of the device.» I would be obliged if he could explain the benefits of this procedure and what happens to the data previously recorded at the end of the procedure. New software data sync with Outlook or Yahoo and Blackberry will be available to load?

  Hi and welcome to the forums,

  Are you talking about upgrading your device or simply to wipe data

  before you reinstall the same OS?

  Thank you

• BlackBerry Smartphones Desktop Software - 8310 - true Newbie Question - Contact synchronization

  I did some research but I'm unable to find the contacts for my office management software.  I'm a BB user first. I had a palm a few years ago and I could change my details on my desk and then synchronize my palm device.  Is it possible to do with BB?

  It's for personal use, so I have BES.  I downloaded the Desktop Manager, but I have no application to synchronize.  I had all my contacts from my phone last imported into the BB and want to change the information.  I was hoping I could do that to my office and the synchronization with the BB instead of doing everything on my BB keyboard.

  Any thoughts?

  The BlackBerry Desktop Manager is not like the Palm software that you do not change the information directly in the Desktop Manager software. You will need to have an organizer like Microsoft Outlook when you change your contacts, then you can use the Desktop Manager to sync module to synchronize information from Outlook to the BlackBerry.

• BlackBerry smartphones reload software 552

  Hello

  I just bought a blackberry curve 8520 a week ago and everything worked well, until I tried to uninstall a free app I install appworld, it asked me to reboot. So I did and when restarting blackberry I had this on my screen "reload software 552. My phone got * bleep * ed so I had to go down to my BONES and then upgraded again to resolve the issue but the problem still persists today everytime I delete an application from my Blackberry and asks me to restart and I get this error after reboot.  How can I fix? Help, please!

  Regards + thank you!

  Yes, this is legitimate, don't worry I got it at Orange and I set the phone already, I got the version of the OS 4.x and I just upgraded to the 5.x a recommended and with this upgrade is to solve the problem. I have colleagues was a bug in version 4.x.

  Bravo!

• BlackBerry Smartphones BB software: "Zip file is corrupted, truncated,..., try to download again.

  Hey,.

  I want to install "blackberry software" for PC (the computer OS is Windows 7).

  So I downloaded the software directly on the BB site.

  When I run the exe, the error message following appears: "Zip file is corrupted, truncated,..., try to download again.

  I tried to solve this problem:

  -J' again downloaded the BB software > I get the same error message.

  -J' found on this Web site a solution: rename the file extension to ".zip" > it does not work. When I try to extract the new .zip file, windows told me that there is no file in this folder.

  Can you help me solve this problem?

  Thank you.

  Julien

  After 5 or 6 downloads, it finally works...