Desktop screen went black after a software update from Windows.

I recently updated my desktop through Windows Update software. I installed the recommended Windows virus protection software. After the update of the screen went completely black... and slept black. I had already installed Norton 360 antivirus protection.  How can I reset or remove the last update, I installed or make visible to the new screen?  I need your help!

Hello CarlosBrown_1953,

Thanks for your post.  We will start your computer in Safe Mode with network then go to your computer manufacturer's website and download / install the latest video driver for your computer.  Once installed, you will probably have to restart and test.  Please let us know the results.

See you soon

Tags: Windows

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