device not compatible for charging the watch

I have had the watch for 2 weeks and the load on the same stand each night.  This morning, he had a message like "this device is not compatible to load the Apple Watch" - or words to that effect.

I'm sure that when I put it on the stand last night I saw the charge icon will appear.

I'm now at work using a different cable and it seems to load OK.

Any advice?  I.e. no matter which way around the magnet is (side hollow to watch or away from the watch)?

Hello

The hollow side / concave as the head of the charger must be placed against the back of the watch.

Tags: Apple Watch

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