device not connected

My HP Officejet 6500 Wireless printer will not show ink levels.  It indicates that the device is not connected.  It is connected and prints.  What should I do?  At the same time, I view the ink level.

Hi savra.

I see that you are unable to check your Officejet 6500 ink levels because it said: it is not connected, even if it is. Please use the HP print and Scan doctor. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

 

Tags: HP Printers

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