HD Lifecam Softwaew charges but camera not connected message

I tried to use the new lifecam HD on a new laptop of Dell Studio 1555 with 4 GB, 2.4 GHz dual core, a lot of disk space and last Vista 64-bit.

The software loaded and I connected the camera when told too, not before. Loads of software 3.0, but when it starts it says that there is no camera connected. Rebooted, tried different ports USB etc. No luck. I've never had a Logitech camera on the laptop.

I checked the drivers via the control panel and the hardware and the driver have load/activated and no material error.

I tried the camera on the desktop Vista 32-bit, 4 GB, 2.4 GHz (dual-core) with the same results, although once the recognized but camera performance was very poor in terms of speed in HD. After a reboot, I got the error of the device not connected.

I returned the camera to Frys and they managed to get the camera running with authoring software (I don't think it was the HD).

Anyone know what the issuance or the corrective action?

Dave

The problem is that you may have installed the wrong drivers and it was not to recognize the camera that he was trying to find the camera that was compatible with the driver you have installed.

All the best!

Tags: Windows

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