Difficulties to download software purchased from an authorized reseller.  It is not listed on my site of software license.

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  ---------------

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  garywebb wrote:

  I own a licensed copy of Photoshop CS5 and 5.4 LR (downloaded). If I rent the LR/Photoshop combo and later decide against him, I'll always have my copies purchased from LR and Photoshop?

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• Due to a slow internet connection, I tried to download my purchased software several times with no success. Then, I continued receives the following message: "TOO_MANY_DL_ATTEMPTS if you have any questions, please contact Digital River Customer Service."

  Due to a slow internet connection, I tried to download my purchase

  software several times without success. Then, I continued to receive the

  following message appears:

  
  

  'TOO_MANY_DL_ATTEMPTS '.

  
  

  If you have any questions, please contact Digital River Customer Service

  to [email protected]. »

  I contacted them and they said I need to contact Adobe.

  no idea how to fix?

  Thank you very much.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • Premiere Elements: 14, 13, 12, 11, 10: 9, 8, 7
  • Photoshop Elements: 10, 12, 14, 11, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".