Difficulty with scan hp envy 5532

I just bought a HP Envy 5532 and implemented without problem.

I'm trying to scan a photo to my computer.

If I start the scan of the device or my computer (applemac), no preview is available

the photo I'm scanning is being cut into several pieces and did not scan as a separate photo

Please could you help?

Hello
Please follow these steps, which should solve the problem you are experiencing:

1. from applications > Hewlett-Packatd, open the HP utility and select your device.
2. based on Scan Settings open the "Scan to Computer".
3. click on the tab "scan tasks.
4. Select the shortcut Scan allows to analyze, and then click on edit.
5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
6. in the expanded menu now, open the drop down next to cultures in and set as none.
7. click OK and try to scan the image, the analysis should appear is more cultivated.

Kind regards
Shlomi

Tags: HP Printers

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