HP Envy 5532: Scan failure HP Envy 5532

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• Save on scanning failure

  I'm used to be able to scan.  Suddenly, I get a message error on top that says failure to save and slot it says General error.  Someone at - it ideas?

  Hello Junderberg,

  The error message is displayed on PC or printer when you try to scan.

  If the error is displayed on the screen of the PRINTER, then unplug the power cord from the back of the printer, so that the printer is turned on. Wait for 60 seconds and then plug in the power cord. Then try scanning. It should work.

  If the error is on the PC, then try the steps below

  • Press CTRL + D to go to the desktop, then
  • Press CTRL + R to access the window RUN and type folder and press OK.
  • TEMPORARY folder will be displayed, delete the contents of this folder.
  • Restart the PC.
  • Now, try to scan.

• Pavilion-East-p194na: smart scan failure id 9amas1-7bd81r-mfpv6k - 60 c 803

  Hello, I recently dropped my laptop (on a small height) and he stopped truning on. I have and run the hard drive test instead it gives the message smart hard disk check has detected an imminent failure. to ensure no data loss Please save the content immediately and run the system diagnostics hard drive test.

  I did this and got the id 9amas1-7bd81r-mfpv6k - 60 c 803 failure.  Any ideas what this means or suggestions for my next move. Im guessing Im going to have to buy a new hard drive, but is anyway to get my data off the old 1 before I lose it?

  Hello

  Error code 24 characters for the failure of the Smart is no indication that the hard drive is failing and must be replaced.  It is also compatible with the laptop after falling.

  To recover your data would be to remove the HARD disk, place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

  External 2.5 HARD drive caddy ".

  Kind regards

  DP - K

• PhotoSmart D110: Scan failure, failure of HP Solutions Center

  Well, I just moved to a new Lenovo PC Dell 6 years. The two are running win 10 64 with automatic updates. On the Lenovo printer funtion works fine, but I'm unable to scan. On the side of things, it seems that the HP Solutions Center is no longer installed HP for the MS side of things Windows think that there is no scanner installed.

  I followed all the steps listed for troubleshooting including:

  Turn things and turn it back on (duh!).

  Running of the HPPSdr several times.

  Uninstall and reinstall all the software on my PC HP.

  Re-run the HPPSdr and do a full install (another).

  All this without result.

  I have also installed the HPAiO Remote app (which seems to be the replacement of HP for the center of solutions) and it also reports that "HP AiO Remote is not able to scan from the printer".

  HP website reports that HP can't stand the printer.

  So, my guess based on all this is that the latest driver HP deleted the scan from the Desktop feature. My inner conspiracy theorist think it's just a conspiracy to get me to buy a new printer. My Inner Economist think that HP does not want to spend more money on an "obsolete" product and left scanning support to get me to buy a new printer. My realistic interior think some dope just forgot to cut and paste the code analysis functionality in Win 10 driver and this minor oversight through QC.

  Did somebody solve this problem?

  Thank you.

  James

  @JamesEwing

  I can offer the following:

  The pilot is a little dated; According to audits, the printer is supported in Windows 10.

  From:

  HP printers - printers compatible Windows 10

  Model

• H230 hardware Scan failures

  I get 2 failures and seeks solutions to correct them.  Thank you.

  Update your Intel graphics driver, then put it back to report.

• Fax and scan failure to 'Handshake' Windows 7 Windows

  My F & S Win has troubled handshaking of the Canada Fax Server to a UK Government Department.

  I want to fax to the Retreat Center International UK for the Department of work & Pensions in Newcastle-upon-Tyne, United Kingdom

  I had this problem for a while. I know their number 4. [Examples can be provided]

  My Win F & S connects with the phone number UK Fax Server, it is answered, but they cannot "handshake" and move forward.

  Win F & S indicates "No Answer" despite the attempt of my UK hearing this number "handshake".

  My final solution was to dial and dial and dial and dial 3 numbers in a row, until finally a "handshake" is complete

  BUT

  Last half of 2014, even this solution did not work.

  Faxes and from Canada has sent/REC/WAV would normally be. Last fax in the UK other than above UK Govt Dept send OK

  Modem Conexant D850 PCI V.92 driver is up to date. Fax Modem OEM early 2011.

  Log point only unusual (excerpt below) is saying "DSR is low during the initialization of the modem. Check if modem is turned on.

  Is Modem problem?

  AlanMc8512

  From journal: -.

  10/11/2014 12:11:12.660 - file: C:\Windows\system32\tapisrv.dll, Version 6.1.7601
  10/11/2014 12:11:12.670 - file: C:\Windows\system32\unimdm.tsp, Version 6.1.7601
  10/11/2014 12:11:12.670 - file: C:\Windows\system32\unimdmat.dll, Version 6.1.7601
  10/11/2014 12:11:12.670 - file: C:\Windows\system32\uniplat.dll, Version 6.1.7600
  10/11/2014 12:11:12.670 - file: C:\Windows\system32\drivers\modem.sys, Version 6.1.7600
  10/11/2014 12:11:12.680 - file: C:\Windows\system32\modemui.dll, Version 6.1.7600
  10/11/2014 12:11:12.680 - file: C:\Windows\system32\mdminst.dll, Version 6.1.7600
  10/11/2014 12:11:12.680 - type of Modem: Modem Conexant D850 PCI V.92
  12:11:12.680 10/11/2014 - the Modem inf path: oem23.inf
  12:11:12.680 10/11/2014 - the Modem inf section: ModemRSL
  10/11/2014 12:11:12.680 - matching hardware ID: pci\ven_14f1 & dev_2f20 & subsys_200f14f1
  10/11/2014 12:11:13.104 - 57600,8, N, 1, ctsfl = 1, rtsctl = 2
  12:11:13.105 10/11/2014 - the initialization of the modem.
  12:11:13.105 10/11/2014 - DSR is low during the initialization of the modem. Make sure the modem is turned on.
  10/11/2014 12:11:13.115 - Send: to
  10/11/2014 12:11:13.116 - Recv:Ok
  10/11/2014 12:11:13.116 - interpreted response: OK
  10/11/2014 12:11:13.126 - Send: AT & FE0V1S0 = 0 & C1 & D2 + MR = 2; + DR = 1; + ER = 1; W2
  10/11/2014 12:11:13.270 - Recv:Ok
  10/11/2014 12:11:13.270 - interpreted response: OK
  10/11/2014 12:11:13.282 - Send: ATS7 = 60 S 30 = 0L2M1 + ARE = 3, 0, 2; + DS = 3; + DS44 = 3; + IFC = 2, 2; X 4
  10/11/2014 12:11:13.292 - Recv:Ok
  10/11/2014 12:11:13.292 - interpreted response: OK
  12:11:13.292 10/11/2014 - waiting for a call.
  10/11/2014 12:11:13.302 - Send: ATS0 = 0
  10/11/2014 12:11:13.312 - Recv:Ok
  10/11/2014 12:11:13.312 - interpreted response: OK
  10/11/2014 12:13:39.313 - Passthrough on
  10/11/2014 12:14:46.095 - Passthrough off
  10/11/2014 12:14:46.095 - 57600,8, N, 1, ctsfl = 1, rtsctl = 2
  12:14:46.096 10/11/2014 - the initialization of the modem.
  12:14:46.096 10/11/2014 - DSR is low during the initialization of the modem. Make sure the modem is turned on.

  Alan,

  What type of telephone service you have?  In particular, you try to connect your fax modem to a VoIP service (Internet phone) such that you can get cable TV providers Internet service or through the use of a product like the MagicJack or is the fax modem connected to an analog telephone line old?

  If you can send and receive faxes from any other fax machines, the issue is highly unlikely be caused by one of Windows issues mentioned by the "Support Engineer".

  The segment of the modem log and that you have provided normal air.  It's all part of the modem initiation procedure.  The modem log does not include real sending or receiving a fax.  Low DSR message seems to be normal (it's in my diary too).

  If you use a normal phone line, my guess is that there is a problem at the Retreat Center International UK.  There might be a support tech office here, but I doubt it.

  If you use VoIP, ask your service provider for assistance.

  Assuming that it is important that you can send a fax to the recipient, I suggest that you look in one of the online services of fax Internet such as eFax.com...  I don't have any personal experience with any of these services.  See http://lifehacker.com/5635900/five-best-fax-services

• I have a HP 6210, when I try to scan or copy I get a "scanner failure".

  I have a HP 6210 for a few years now. I did a lot of work with all its functions. But now I can not copy or scan anything. The message is always "scanner failure".

  I tried with different OS but nothing works.

  Is this the end of his days?

  And the strange thing is that this happens only when I try to scan from the plateau.

  Charger scanner works perfectly!

  But I need to analyze both the fotos!

  It seems that the scanner mechanism which is integrated in the glass flat has developed a hardware problem. Please see the document located here for the procedure resolve a scan failure.

• analysis of failure Photosmart C4480 all-in-one

  Download "Scan Failure" every time a computer is turned on. Printer works. No unit will analyze. Software (HP Solution Center) will run the scans, but the device will not be. Must be a hardware problem with the scanner? Have uninstalled, reinstalled software and drivers. Updated everything that can be updated. Recently moved to computer XP again computer Win7 and the same problem on two BONES. Would be willing to take it apart to replace the parts.

  You can try the steps in this document to clear the error scanner, but normally, if your getting this message, it's the end of the line for the scanner.  I'm sorry.

• HP Envy 5532 Printing green lines across the page when scanning in color

  Hi, I'm Green striped wallpaper is the best way to describe it, when I scan a document color the entire page has this striped background green and the image being analyzed. The printer is around the age of 18 months.

  I tried all the diagnostic tools that are available through the printer, nothing seems to clear it.

  Any suggestions?

  Hey @thelentons,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that your e-all-in-one printer of 5532 Envy is scanning with green lines. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet , not a surge protector. Once it's done remove any paper flat from the printer and turn the printer off, then on again. Finally we will try to make a copy. If the copy has lines so you have a hardware problem. If you are able to make a copy without lines so you can have a software problem.

  If you have a hardware problem

  While the printer is turned on remove the cable at the back of the printer for a minute, turn on the printer and try to make a copy.

  If the copy always has lines in it then we will make a factory reset the printer. I'll send you some pointers on how to do so shortly in a private message.

  If after the reset you still have lines in print then the printer needs to be replaced. You can contact HP support by clicking here and filling out the form below.

  If you have a software problem

  I can provide you with more information, but I need to know what operating system is on your computer. If you are not sure what your operating system is you can click here to find. Please let me know what you use, and I'll be better able to help you.

  I hope this solves your problem of copy and wish you a nice day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Difficulty with scan hp envy 5532

  I just bought a HP Envy 5532 and implemented without problem.

  I'm trying to scan a photo to my computer.

  If I start the scan of the device or my computer (applemac), no preview is available

  the photo I'm scanning is being cut into several pieces and did not scan as a separate photo

  Please could you help?

  Hello
  Please follow these steps, which should solve the problem you are experiencing:

  1. from applications > Hewlett-Packatd, open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan the image, the analysis should appear is more cultivated.

  Kind regards
  Shlomi

• HP Envy 5532: Don't know where he went Document scanned on HP Envy 5532 (Winddows 8)

  I scanned a document on my computer and not been able to find it. When I scanned the document as picture, he went to My Documents folder in JPEG format, but it has been divided into 5 different analyses of tiny segments of the overall document. I googled this problem and advised to go into the settings when analyzing and changing the type of document from picture to the Document. So when I did that, he said he did, but I now can't find it in the folder My Documents are presented as a JPEG or PDF... little help would be greatly appreciated. It really shouldn't be this hard - in fact, I can say categorically that I never had a problem of scanning anything until I got this HP Envy product. The printer indicates analysis has been a success and I did it twice because I couldn't find the first scan, but I searched through my Desktop and Document files and can't seem to find it anywhere. Other printers I've used in the past to appear a screen on your monitor that lets you view your scan immediately but this printer has everything which is really annoying.

  Hello

  Run the scan of the computer itself and not from the printer to change the scanning settings.

  Open the Windows 8 start screen and type CV, in the search results, open the HP Envy 5530 software.

  Click Scan offline or settings and change the settings as above.

  Perform a scan job, the settings will remain for façade scan option in the future.

  Kind regards

  Shlomi

• HP envy 5532: can not scan from my hp envy 5532 to my PC.

  message says that the computer is not responding, check the USB and wireless works, both work. As this printer did not come with a USB, I used one of my old lexmark printer. Help I can not scan from printer to pc.

  Hello! Welcome to the forum @scoobby

  I posted a troubleshooting guide for you to try below, for the problem you are having with the scan on your computer. Afterwards, you should be scanning the image!

  An error 'the computer is not responding' for HP ENVY 5530 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 4510 Printer series

  Good luck

• 5532 envy: Envy 5532 scan to e-mail

  I can not scan to e-mail, I get the error Server coming on the screen of the printer. Scan to computer works very well and the wifi connection is ok. Help please

  Hello
  
  Thank you for using the HP Forums.  We understand that the scan to E-mail is not working, we informed the competent team to review it.

  If all goes well, it should be resolved soon.

  In the meantime, one suggestion is to Scan as a jpeg or a document and attach it to the email.

  If you need help on scanning as a jpeg or a document, the following resources would be useful:

  Scanning for Dummies

  Hope that helps!

• HP Envy 5532: No option to scan the document and save it as a pdf from the computer updated for Windows 10

  My computer updated 'Windows 10' I don't seem to have the ability to save a scanned as pdf document. The drop down menu does not give me option pdf.

  The default setting is 'photo' and there is no option to scan multiple pages into a single document. It's really annoying because it was fine before and I do not know how to change the settings or even if it can be changed.

  Hope someone can help me with this.

  Thank you

  @5532HP

  If you have not done so, remove the existing printer software, download and install the full feature software.

  File name: EN5530_198.exe

• 5532 H.P.Envy how to send an item scanned to my computer for e-mail Windows XP

  E-mail

  Thanks a bunch for all the assistants. I'm graduaaly there. Problem is that I'm 87 not born in the era of computing and so very slow to understand how it all works!    Geoff.