Digital Assistant Fax Setup

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• OfficeJet 6480 problem w fax setup, will not pass through wireless phone

  OfficeJet 6480.

  I took 20 minutes on the phone to find someone to get me to tell them what the problem is.

  the first speaker gave me a ticket #8018531464

  and passed me on the real tech support (I think).

  Finally, I asked if I could please tell him what my problem.

  He said yes and asked if f I have the black cord that comes with it.

  I said 'yes' and he pulled the plug (1 line) on the 6480.

  He hung up on me!

  hahaha, nope, the wwas cord connecting the cable-modem (TimeWarner) jack to the panasonic cordless phone.

  in any case, I wasn't going to go through the introduction of 20 min. again, only to find out if he could answer the question.

  So here it is.

  When I connect the black cable supplied with (for a single line I think) telephone jack of the cable modem (they provide my dgital phone, internet and Cable only ESA, no data dedicated line because I have to go through a flurry of faxes from time to time at home.)

  then the decision-making ext 2 'lines' on the 6480, another cord goes to the single input based on the receiver of the wireless phone.

  This is the problem, no tone came thru.

  so, in this loop, I inserted the small adapter, single-jac + cord short. the output of the 6480.

  and plugges regular there cord to the cradle of the wireless.

  I had a tone. It seemed to work so far. So I went to bed, feeling successful, to continue to ensure that I had

  useful with my 6480 fax equipment.

  However the next day it did not get a dial tone on the phone.

  I tried different combinations and then abandoned once more imn frustration.

  I tried to get this thing to work for a few months now.

  Once I had the parts of the loop of any kitchen. someone should sent the fax and the 6480 a o ring...

  ringtone and ringtone.

  He hgave been other variants of this scenario which have brought to the point of frustration, I said why bother, I'll do it at work.

  and not being able to devote a lot of time and energy with this easy start home.

  now since I've been laid off, I shortly and more neceessitty to fix this problem.

  I think that the signal gets to the 6480, because I run the test and all passses. There is no test for what I am referrring to and none combined on the 6480.

  I went into the details for several reasons,

  I can omit something: oh, Yes, the router is a lynksys router.

  There is a nearby office using the wireless router and a laptop computer in the other room.

  plus, you get a little history, to learn something on me, as you go through the same routine that I do with technical support. HP is not the only culprit of this approach non-customer ceneterd. But even that does not make this right.

  I suggest, if some listen to those interested. This customer centered woould be to first know of me what is my problem, while you may, or may not, to solve. Then, you can collect the serial number, etc..

  In addition, since you ask the serial number, I would like, as a customer, with that number clearly presented in a convenient place, say in my opinion as I llook at the machine.

  Yes, I know, its probably on the back, probably there insert n close the caps. no doubt.

  but I have to do a flshlight, reading glasses and get the machine our of the arrangement.a clever, bulky, puzzle - like real aesthetic. It's b

  I hope to hear from anyone. Thank you.

  Here is the document on the implementation for different kinds of digital lines (think VOIP is not listed) that could work however, the fax modules used in probably all HP AIO are for analogue telephone lines only (the kind of Ma Bell telephone lines that have nothing to do with computers).  So, you could be just out of luck unless you want to pay for another standard analog line in your home for the fax.  Sorry to be the bearer of bad news, but makes no sense you need to beat your head in frustration on something that is not likely to ever work.  Oh and another thing - make absolutely sure that the telephone line is connected to the fax to send/receive is the one supplied with the printer, they are not your average phone cords that come with phones or you can pick up at the local super store.

• How to send a digital office fax, hp 8600

  Printer all in one hp 8600 supposedly has the possibility of sending digital faxes from the desktop.  I guess that means something to a PDF to a Word document to analyze the files on my PC.  It would be extremely useful for me, but I don't see any option for this function.  Hp Officejet Pro 8600 request, seem only to be able to send scans of the printer.  How can I send a file on my computer?

  Thank you.

  Found.  You must print to the 8600 fax function.

• Problem with FAX Setup dialog box

  When I start, a box dialog indicates that WIndows is trying to install a fax MACHINE and I have to go to the Manager end tasks now.  I don't want that, I didn't ask for it, I don't have the disc for it.  How can I get rid of him.  Microsoft doesn't make it easy to communicate with them.

  Hi Babs336,

  1. Did you the latest changes on the computer?
  2. Have you recently tried to install the Fax on the computer?
  3. When was the last time it was working fine?

  Method 1

  If you want to remove the computer's fax services, then try the steps mentioned.

  (a) click Startand then click run.

  (b) copy and paste or type the following command in the Open box, and then click OK:

  appwiz.cpl

  (c) it may take several seconds for your computer to compile a list of programs. The dialog box Add / Remove Programs opens.

  (d) click on Add/Remove Windows components on the left of the list of programs to start the Windows Components Wizard. This only lasts several seconds.

  (e) in the components list, clear the Fax Services check box, and then click Next. The installation program uninstalls the computer's fax services.

  How to enable and configure the fax service in Windows XP

  http://support.Microsoft.com/kb/306550

   

  Method 2

  If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you put the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See section to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

• ASSISTANT FAX CONSOLE

  I have downloaded on my pc, Vista

  When I click on all programs and click on accessories, I can't pinpoint communications, I need to click on the communications so that I can click on fax, I am unable to find a fax on my pc. can you help me please, I have the disc in Windows Vista Home premium.

  http://www.Microsoft.com/Windows/Windows-Vista/features/fax-scan.aspx

  Home editions of Vista have NO FAX features.

  You need 3rd Party Software: http://www.snapfiles.com/reviews/Snappy_Fax_2000/snappyfax.html

  Snappy Fax allows you to send and receive faxes from your computer. You can use your scanner to scan documents and then sent a fax to any fax machine, or use the print command other applications to use the virtual fax printer, allowing you to send faxes directly from most Windows applications. In addition, the program also supports faxes sending via the internet, filtering of unwanted faxes and transfer incoming faxes to other fax or e-mail addresses. Additional features include import address book, faxes by email (with zip for images support), OCR, spell checking and much more.

  See you soon.

  Mick Murphy - Microsoft partner

• HP Deskjet Ink Advantage 4675: Deskjet 4675 Fax digital

  Hello

  I bought HP Deskjet Ink Advantage 4675 and installed according to the instructions, everything works perfectly but I can't find HP Digital Fax Setup in this new model, already I used 4625 that has this good feature.   How to enable this feature in 4675, it is a good feature where I don't need to print faxes on the contrary can get all faxes to PC as a pdf, it environmentally friendly.

  Please advice if anyone did any solution.

  Best regards

  Krishna

  Thanks for your information.  I hope that I can return it and get another one with the required functionality.

• OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

  How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

  Thank you

  FredVe

  Hello FredVe

  The following can be found on page 91 of the user manual. (Officejet 8500 manual)

  To change the settings of the device control panel

  1.

  Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

  2.

  Select the setting you want to change. You can change the following settings:

  •

  View PC hostname: displays the name of the computer that is configured for

  administer a Fax to PC.

  •

  Turn Off: disable the PC Fax.

  NOTE:

  Use the Solution Center to turn Fax to PC.

  •

  Disable Fax print: choose this option to print faxes as they are received. If

  you clear print, color faxes will be always printed.

• Just save - unwritten - digital fax on OfficeJet Pro 8500 A909g

  I have the HP OfficeJet Pro 8500 A909g. I have the HP Fax in Digital Mode defined so that incoming faxes are saved on the network folder. Currently, when a fax arrives, it prints the fax and stores a PDF version of the fax in the network share. I don't want it to do both. Just save. Do not print.

  Is there a framework where we can prevent printing to save on paper (and ink)? I'd rather just browse my incoming faxes into PDF and only those that I really need to print. I like the option to turn off printing of incoming faxes and just store them on the network share.

  I did... took a while, but it's very simple, then it worked. All what you need to do is:-

  1 using the screen on the printer

  2. press on the key (top, middle of the screen)

  3. press on the basic Fax Setup

  4. digital fax

  5 fax print

  6. and finally click on off

  THEY're as simple as that. I was looking through the settings for centuries until I stumbbled on it. The hardest part about this process for me was getting through my exchange server... quite the task.

• HP OfficeJet Pro 6830: HP OfficeJet Pro Fax PC problem 6830

  Dear HP,

  I bought the HP OfficeJet Pro 6830 for its PC FAX, feature that was presented in the manual which shows how to do it, but after installing the software and all updates on your official website, I could not the receiving fax MACHINE to the computer. I can send FROM the PC without any problem. But the reception is a problem, especially after you saw that this model has this application. In the software or in the browser userface there is a digital Fax Setup Assistant. In the included installation CD, there is the PC FAX drivers

  drivers\fax\x32

  HPOJ6830FaxPCSendDialogUI.dll

  HPOJ6830FaxPCSendRenderPlugin.dll

  drivers\fax

  HPOJ6830FaxPCSend

  who says it's possible.

  your help is appreciated.

  Best regards.

  Hi @Ozer!

  Welcome to the HP Forums.

  I understand you have a problem affecting up to receive fax from your HP Officejet Pro 6830 e-all-in-one printer to your computer digitally. I want to help you with this.

  According to me, that the steps outlined in the following document will help you to install the digital fax capability you're looking for:

  HP Officejet Pro 6810 6830 e - all-in - One Printer Series - HP Digital Fax not available on a network connection installed

  Please reply to let me know if it works for you!

  Thanks for posting.

  

• PROBLEM WITH THE CONFIGURATION OF THE FAX MACHINE SINCE THE EVOLUTION OF BRIGHTHOUSE - HP PSC 2410 PHOTOSMART ALL-IN-ONE

  Good afternoon... On pages 116-118 of the manual "how to choose the right Fax Setup... »,

  1] I do not have a distinctive ring

  [2] receive voice calls in the same phone # I'll use for fax calls

  [3] I have a modem from pc on the same phone line as my HP PSC.  I HOPE THAT I INTERPRET THIS RIGHT.  IS A PC MODEM THE SAME THING THAN THE PC ITSELF?  I HAVE NO SEPARATE MODEM EQUIPMENT.

  [4] I have an answering machine that responds to voice calls in the same phone number I use for fax calls - the PROBLEM SEEMS to BE THAT MY answering DEVICE IS ATTACHED to MY DIGITAL PHONE so I don't KNOW whether TO ANSWER YES OR NO to THIS QUESTION.  INSTRUCTIONS DATA FOR "CASE G" FOR VOICE/FAXLINE SHARED WITH PC MODEM AND answering MACHINE SHOWS THE RESPONSE

  DEVICE AS A SEPARATE FROM THE PHONE.

  [ 5] I do not subscribe to voicemail through my phone company

  [6] I don't have DSL

  I answered YES to questions 2, 3 and 4. Should I answer NO to question 3 or 4?  Sorry, I'm confused... Help, please...

  Depending on your region

  You may want to consider high speed

  Internet and be much faster and

  You can get updates on your computer

  HP and Microsoft and may not be

  long tied up extreme for the update

  update the file are huge

  It will be always up to date

  OK B2B

  go to the store and ask the

  phone switch

  one that you can put the fax, phone and computer

  on the same switch box

  check the amount of the adjustment ring

  and you can set the number of rings

  Good luck

• MFP: MFP with fax to email/smb

  Looking to buy a Mono Laser multifunction with Fax E-mail/smb feature.

  Anyone know what models are available?

  Hello

  You are right, that the M521 doesn't provide any fax capabilities of the computer.

  For a Mono Laserjet Printer, M426 series would be an option, but it offers no direct and digital fax software interface digital repository, which means that you can install the software and run the digital Fax Setup Wizard to set incoming faxes to a computer, it don't offer digita direct deposit capabilities such as fax eail or a SMB network file :

  http://store.HP.com/us/en/PDP/printers/HP-LaserJet-Pro-MFP-m426fdw-f6w15a-BGJ

  Another option, I can think of is the series HP Pagewide who offer these features, but these are companies scheduled inkjet printer not monochrome color so that perhaps will not be an option for you...

  There they offer direct fax, e-mail or smb shared folder, archiving, but it uses 4 cartridges:

  http://store.HP.com/us/en/PDP/printers/HP-pagewide-Pro-477dn-multifunction-printer-d3q19a-B1H

  Hope that these options meet your needs,

• OfficeJet 8620: Setting up the FAX for Officejet 8620 - auto-reply & cord "Fail".

  I met two problems after setting up my new Officejet 8620.

  I followed the instructions to connect the printer, use the phone cord supplied by HP.  Repeated trials insist "FAIL" to "Correct Type of phone cord with Fax." I tried to reset hard a few times without change to the result of the test.

  The fax works: I can send and receive faxes, but why the "FAIL"? I see other messages of forum, it is a common problem.

  Second issue is that the automatic response is set on "ON", but the fax does not answer incoming calls. I get the message on the display screen giving me the options to 'Ignore' or 'Accept' and pressing 'Accept' results in the fax that crosses, but I need "Auto answer" function of the machine to work. The 8620 is not connected to an answering machine. It is connected directly to the telephone wall jack. Also, I disabled the voicemail on this phone line service, so there should not be anything by interfering with the automatic response.

  I would appreciate help to solve these problems.

  Hello @hpuser24333 , Welcome to the forums

  I read your post on the concerns and issues that you run into with your Officejert 8620, and I wanted to tender hand to share my ideas with you.

  I would recommend a factory reset of the printer and run through the Setup again. I hope that you won't encounter the same problems again, however, if you do, please give us a call.

  1. On the printer, select the configuration Menu, tools, Restore Factory Defaults, Yes, restart the printer.
  2. When the power is back on select Configuration, configuration Fax, Fax Setup Wizard, Yes, continue through the installation program.

  I really hope this helps!

  If you want to contact us:

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Wednesday

• HP6500a: View reports of fax without printing the last 30 posts

  Environment - we live in 'no paper printing era' isn't a way to display the fax without printing numbers?

  Thank you

  URI

  Hi @flipuri,

  I see by your post that you would like to know if you can view the faxes, rather than print them all the time. I would like to help you today. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  You can activate the Fax to PC using digital Fax Setup Wizard. I've provided the manual and on page 57, it provides all the steps you need to implement. OFFICEJET 6500 a.

  If there is anything else I can help you, let me know. Thank you.

• 8500 has more. I put my faxes to e-mail. It works, but it still prints. I do not want to print

  OfficeJet Pro 8500 printer has more

  Using the Fax Wizard I have created all my incoming faxes to be sent to an email

  It works very well

  The printer next to transfer the fax is always also unfortunately printing

  I would like to stop the print option and just moving the incoming faxes

  Hello

  Your printer, Control Panel, click the right arrow, and then click the Setup icon.

  Enter the fax configuration

  Go to Basic fax setup, then Hp Digital Fax.

  Click on Print Fax and set Off, now your fax will no longer print.
  

• HP Laserjet Pro 200 Color MFP FAX answering machine vs M276nw

  We have the following MFP: HP Laserjet Pro 200 Color MFP M276nw

  Our office has a phone line to be shared between the phone and FAX (M276nw). The phone is a phone single line of integrated with a digital answering machine Panasonic KX-TG7531 model. I can't seem to find the right combination of settings for ringtone for the phone and the FAX that allows callers to leave a voicemail without the FAX modem tones interfere when the caller leaves a voice message. It's as if the fax does not recognize that the answering machine picked up and he continues to make sounds of modem. The tones are saved as well as the message of the caller's voice, which makes the message difficult to understand. In most cases, the caller simply hangs up without leaving a message (we've heard talk about this later).

  Please tell us how to implement. Thank you!

  Furthermore, the HP Laserjet Pro 200 Color MFP M276nw replaced a MFP from brother, but the Brother FAX has worked with the same phone from Panasonic.

  Hi crmarrio

  I understand that you are having problems of fax.

  Run this test for the fax.
  In the home screen, press the button on the key.
  Tap the service button.
  Tap the fax service.
  Touch run fax test.

  Check all these fax settings.

  Here is a url for the fax troubleshooting.

  http://support.HP.com/us-en/document/c03363598

  Go to the icon/fax setup menu/Advanced Configuration key / private receive/disable it.
  Go to thewrench icon/service/fax service/error correction/stop.

  Go to Settings icon/fax thewrench / fax/advanced/change configuration to speed it to the middle.

  Go to the key icon/fax installation base/menu Configuration/response/game of rings rings.

  (if using an answering machine-more rings on fax and answering machine or rings of mail without a voice for the fax, but receives no voicemail, should get installation of distinctive ring on the line in this case)

  Go to the key icon/fax setup basic menu setup/response/selection of auto mode.

  Go for a key icon/service menu/fax service/clear saved faxes

  Go to key icon/fax installation base/menu setup/distinctive ring/set for proper ringtone type. (if you don't have a special ringtone set on all ringtones.

  Update the firmware of the printer by usb connection.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&docName=c03363598&LC=en&product=5097654&

  Let me know the results of the fax test, and if you were able to send or receive a fax.

  If you're still having problems, let me know and I send you private message how to reset the printer.