Disabling with CS3 problem

Hello

I want to use my CS3 extended license on a new computer and I understand that I have to deactivate the license on the old computer first. When trying to disable an error message occurs: 194:1 (deactivation failed)

That's what I've tried so far the problem:

  • turned off virus scanner and firewall-> same problem (Note: HTTPS works fine on the old computer and this is what is needed for deactivation)
  • called provided that phone number for adobe support-> automatic message that I should go to the support pages online
  • scanned all discussion forums and got the hint, that only Adobe people can solve this problem of deactivation of the license in the backend
  • has started chatting with supporters. They referred me to the forum once again pages, because "CS3 is an old product and is no longer supported.
  • Here I am again...

I think I bought a license for CS3 that does not expire after a few years and I can use it on different computers if I wanted to. My last hope is that some members of the Adobe staff read this message and provide assistance.

A very unhappy customer.

Herdy

In this case, I think you should try chat - once again. Don't let them tell you that CS3 is "unsupported". They help you activate the software legally purchased, regardless of age. You paid for it and it is supposed to work.

Tags: Photoshop

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