Display Port to HDMI on TV

I bought a Display Port to HDMI, however, when I connect it to my TV Panasonic 42 "I don't get any screen (the screen is blank).  My computer laptop "r500" behaves as if she's not recognize that it is connected.

Do I need to download (update of the driver, etc.) or all settings I need to change to the display port work?

Thanks for your help

OK, so I got it working last night, don't know how I did it. I have day the Director of the presentation and a few other things.

I turned off the laptop, plugged into the display port to HDMI and then turned on the laptop back and everything worked perfectly.

I don't know what was wrong or how I corrected, but it works now.

That said, if someone Lenovo reads this, my case number when I called was 12r9b3k.  The man on the phone told me HDMI compatibility was not possible and of course, he was wrong, or did not want to take the time to understand why it didn't work.

Thank you

Tags: ThinkPad Notebooks

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    ------------------
System Information
------------------
Time of this report: 4/12/2016, 13:44:47
       Machine name: HOME-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: OptiPlex 980
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
          Processor: Intel(R) Core(TM) i7 CPU         870  @ 2.93GHz (8 CPUs), ~2.9GHz
             Memory: 8192MB RAM
Available OS Memory: 8118MB RAM
          Page File: 1365MB used, 14870MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 144 DPI (150 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Enabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 3400 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x95C5)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_95C5&SUBSYS_03421028&REV_00
     Display Memory: 3059 MB
   Dedicated Memory: 248 MB
      Shared Memory: 2811 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: LCD MONITOR
         Monitor Id: MTC03D7
        Native Mode: 1440 x 900(p) (59.887Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1129 (English)
     Driver Version: 8.970.100.1100
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/30/2013 14:19:54, 1094024 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-D685-11CF-F177-4823BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x95C5
          SubSys ID: 0x03421028
        Revision ID: 0x0000
 Driver Strong Name: oem9.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV610:8.970.100.1100:pci\ven_1002&dev_95c5
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers / Headphones (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_102802DA&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7724 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/22/2016 23:11:38, 4769536 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: 2.4G RX
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0E8F, 0x00A7
        FF Driver: n/a

      Device Name: 2.4G RX
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0E8F, 0x00A7
        FF Driver: n/a

      Device Name: 2.4G RX
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0E8F, 0x00A7
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x0E8F, 0x00A7
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x0E8F, 0x00A7
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0E8F, 0x00A7
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 432.5 GB
Total Space: 476.6 GB
File System: NTFS
      Model: WDC WD5000AAKX-75U6A SCSI Disk Device

      Drive: D:
      Model: TSSTcorp DVD+-RW TS-H653G SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00DA0028&REV_11\3&172E68DD&0&42
   Driver: n/a

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Device ID: PCI\VEN_8086&DEV_3B66&SUBSYS_02DA1028&REV_06\3&172E68DD&0&B2
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series SATA AHCI Controller
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   Driver: n/a

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   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_02DA1028&REV_06\3&172E68DD&0&B0
   Driver: n/a

     Name: Intel(R) Q57 Express Chipset LPC Interface Controller - 3B0A
Device ID: PCI\VEN_8086&DEV_3B0A&SUBSYS_02DA1028&REV_05\3&172E68DD&0&F8
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     Name: Intel(R) processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00DA0028&REV_11\3&172E68DD&0&40
   Driver: n/a

     Name: High Definition Audio Controller
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   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
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   Driver: n/a

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Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00DA0028&REV_11\3&172E68DD&0&81
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     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_02DA1028&REV_05\3&172E68DD&0&E4
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Device ID: PCI\VEN_8086&DEV_10EF&SUBSYS_02DA1028&REV_05\3&172E68DD&0&C8
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