DMP - 4310G no Audio

Maybe someone can help me with this... I have a DMP V5.3 - 4310g connected via HDMI to an E422 NEC LCD screen that works very well with our telepresence equipment, the DPM can play the video but there is no sound. I tested with SWF, AVI, WMV... I'm I missed something?

Thanks for any help

Hey Joe,

Have you tried to check the volume of the Audio DMP channel in "DMP display attributes" in the DMP Device Manager:

http://www.Cisco.com/en/us/docs/video/digital_media_systems/DMP/user/guide/5_x/5_2_x/display.html#wp1160137

Also, be aware that the audio Flash is not supported on the DMP.

Kind regards

Marco

Tags: Cisco Support

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