do not read cd rom

Similar Questions

• DVD RW CD RW does not read CD ROM or Audio CD (XP Pro)

  I tried the fix option, tried to find out if it is activated, etc. Still not reading.

  Problem is the CD Player reads only DVDs (takes a minute to load) it won't read/write on CD or open the CD. The CD is not corrupted I used them several times before and others are empty. When I try to burn something using Nero 7 on an Audio CD it just keeps telling me to insert a CD R/RW blank, even if it is present in it. It makes a click noise all few seconds, but is never to play the disc, or accept it has a vacuum in and let me continue to burn files that him.

  When I tried a CD Rom it just stopped after trying for 30 seconds and has not loaded.

  When I tried a legitimate Audio CD (bought) he did the same. Ever, loads the data.

  When I try a DVD it works however it takes about 30 seconds to load this feature.

  Any help much appreciated.

  Thank you

  Chris

  The disc is a failure and the laser that handles CDs is completely dead. Replace the drive. It is a simple and inexpensive hardware solution. MS - MVP - Elephant Boy computers - don't panic!

• NOT READING DVD-ROM and replaced by ghosts DVD drive drivers

  I have an ACER Aspire 5520 laptop with WINDOWS VISTA... and before I continue, let me say that I have been a loyal user of Windows for many years... BUT WHAT ME LOST MY MIND NEVER LOVE! Everything in FACT RANDOM, my DVD/RW has stopped working. First he did on my Windows XP PC and I thought, well, maybe it's 6 years old, time to upgrade. BUT now its happened on my laptop. I was watching a DVD at 8 o'clock in the morning. I go to sleep, wake up, DVD players do not work. I have a multitude of technical knowledge so I did everything that a person can do without breaking the system or files or material damage. There is no error and more it can not find any material to burn or play CDs or DVDs. CODES NOT... and the reason is the following:

  MY LAPTOP HAS A DVD GHOST ON IT. It is not the real player... I have no idea why it is installed, but it is. The drivers are the SAME ones my car needs.

  I have a

  HL-Hitachi-LG GSA - T20N (AARK104) Super multi DVD Rewriter SN/708HP090709

  The computer tells me that it is a:

  HIF 3GMNC96ZWX2 SCSI CD-ROM drive

  WHY is happening. Why is this drive here? Come to think of it, he's always been there, but he never asked me no problem. Never had to worry about this, because I thought it was a drive partioned... but come to think of it, why would you need to support removable partion.

  YES, community of microsoft, I don't want to seem rude here, or be a thorn in the pants of someone, but this is absolute BULL. There is no drivers on the Acer site. NONE on the HP website. NONE on the website microsoft and you guessed it, NONE on the LG site... _, they do not even have the product on the site AT ALL! It is absolutely stupid. There are MILLIONS of us who use these products and help these companies and all THE of THEM do not give enough of fools who are we actually do things that WORK... and I've been faithful to Microsoft. I guarantee to update, and the representative of the customer couldn't help me... especially because she couldn't understand me, but it is another question. Someone please, please help me. How can I make this computer re - recognize this drive and how to prevent this from happening? Thank YOU for your time. I will be greatly appreciated. I wish I could pay you, but I spent only 49.99 for assistance from a representative, who got only to uninstall, reboot and reset... AS I had no FACT THAT 9million times before... Sorry, just angry and purge. :)

  Hey Batman,.

  The reason why you can not find the driver is because the player is no longer supported.

  You can try the following additional methods and see if he has any of it.

  Method 1:

  You can look in the article below and run the Fix It or manual steps to delete the upper and lower filter.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

  See if it was useful.

  Method 2.

  Change the registry PxHelp20 value by following the steps below.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

  Back up the registry
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  a. disconnect all devices non-essential external plug-and-play, especially cameras.

  b. click on start and enter "regedit" without the quotes into the search field.

  c. the Registry Editor window appears.

  d. click on the plus sign (+) next to the following in the list:

  ¯ HKEY_LOCAL_MACHINE

  ¯ SYSTEM

  ¯ CurrentControlSet

  ¯ Control

  ¯ Class

  e. Select4D36E965-E325-11CE-BFC1-08002BE10318. Make sure that you selected the correct name of the key.

  f. If a LowerFilters value is listed on the right side of the Registry Editor window, click the LowerFilters value and press the delete key. Confirm the deletion in clickingYes.

  g. with the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click an empty area on the right side of the Registry Editor window (pane window that lists all the values in the key).

  h. Select new multistring value.

  i. replace the default text for the new value by typing the following and then press ENTER:

  ·    LowerFilters

  j. right click on the new LowerFilters value and choose Edit.

  k. type the following in the value data field:

  ·    PxHelp20

  l. click OK.

  Mr. new value LowerFilters data PxHelp20 is listed in the Registry Editor window

  n. close the registry editor andrestart the computer.

  I hope this will fix the problem.

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite L755 - 16 K BD - Rom Drive is not reading disks

  My drive Satellite L755 - 16 K BD - Rom is not reading disks
  My OS is Windows 7 (64-bit)

  so, how can I fix?

  Good question. It will be nice if everything should be easier.

  Do you have problems with all discs or just some specific discs?
  Have you tried to clean the lens?

• Carpet * a DVD-RAM UJ-820 s will not read the cd rom cd-rom dvd

  OK, I read the other posts on these discs. Mine will play DVD movies and play them. It will not read the dvd ROM CD CD-ROM etc.
  This cannot be a hardware problem, it must be the software should not it?
  Can anyone help?
  Does anyone have information on how to remove these disks of the computer? Im sure I can install a new one myself if I really need to.
  Unfortunately the computer is just out of warranty

  Hi Robert,.

  Unfortunately, your problem sounds like a problem with the hardware with the optical drive. The player itself must be able to refocus its lenses to switch between DVD and CD formats, and also to pass the pressed DVD and DVD burned.

  I suggest you tyre remove the device from the Device Manager Control Panel, then restart your laptop so that the optical drive will be recognized as a new component hardware and Windows will then be re - install with standard drivers etc. If this does not work then it looks like a new drive will be necessary.

  Unfortunately you say not what model of laptop you have (the removal procedure is not the same in all cases), but in general if the car is equipped with in-house it is held in place with one or two screws accessible from the bottom of the laptop that should be removed first, then the optical drive can be slid out of its location.

  Kind regards

• DVD - rom and DVD - rw read previously written DVDs and CDs but will not read a blank cd or dvd in the drive

  Original title: Dvd rom problem

  Am running windows XP. DVD - rom and DVD - rw read previously written DVDs and CDs but will not read a blank cd or dvd in the drive. Any help out there?

  Hello

  1. When did you start to question?

  2. did you of recent changes on the system?

  3. you receive messages or error codes?

  You can check the following link and try to run the Fixit and check.

  Your CD or DVD drive cannot read or write media

• I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer

  Original title: no dvd

  I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer

  Hi Lesliestones,

  ·         Did you do any change on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest refer you to the article in the Microsoft Knowledge Base and check if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Method 2: You can run the fixit and check if it works.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  I hope this helps.

• CD player does not read the CD ROM and CD music, DVD works fine

  My HL-DT-ST DVDRAM GSA-H42N DVD and CD player does not read the CD ROM and CD music, DVD works fine

  Hi Anil,

  We recommend that you download and run the Microsoft Fix and check if the problem persists.
  See your CD drive or DVD drive is missing or is not recognized by Windows or other programs

  See also: http://support.microsoft.com/kb/321641

  Visit our Microsoft answers feedback Forum and let us know what you think.

• My E drive will not read the DVD-RW/DVD-ROM

  So here is the problem
  I have a vista Home premium 32-bit with sp1 computer laptop
  who will not read DVDs or games that are in DVD-ROM format (specifically, the game command andConquer 3: Tiberium Wars)
  but it will read the games more alumni who are PC - CD (such as Command and Conquer: Generals) well it will nt installs successfully

  I tried to clean my computer and reinstall using operaing system came with my laptop drive, but the drive E may not even read that
  the CD turns, stops, turns, makes a strong ' loading ', but stops then
  nothing happenes
  I restart my PC with the CD in there because he says I'm supposed to o, but nothing happens, my restartes just PC normally

  Help, please

  Hello, tyINtrouble

  The device is listed as a DVD player?

  You can check by clicking on start, click computer, and to check the label of the hard drive, he may mention DVD or DVD - RW etc.

  You can also check your connections are secure.

  If possible, you can try to test the drive in another machine, or another drive in your computer to see if it works properly.

  If your hard drive and DVD/CD player are on the same parallel cable connection, it can cause problems as well.

  We can't wait to hear back on your part.

  David
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• CD rom will not read after inserting cd

  my cd rom always worked I had not used it for about 4 months. I tried all my CDs in it will go perfectly, but nothing happens after that it does not read that I have vista Home premium desktop. computer is a dell 2007 suggestions?  Thank you mary

  Hello

  Try this to see if the drive is viable at all.

  / Settings (BIOS/CMOS) often F2 then watch the display as you launch - set initialization
  order on CD/DVD first. Don't forget to when.

  Try to start a Windows Vista repair disc, and or a Linux boot disk.

  If the player does not start to these then it has failed, or other hardware issues
  which affect it. However, even it doesn't start that does not mean that there are not a few possible
  other features of the material problems affect the reader.

  The rest of the message is a response above.

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

• CDDVD rom will not read the dvd rom or DVD

  my cd/dvdwrighter reads only cd rom not my dvd rom or DVD

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD rw-cd rom drive... not reading all discs.

  OK, so I bought a studio of dell in January. 2009... it came with a regular training who rewrote the CD and reads the DVD.  and a blue ray player.  My Blue Ray works for everything, including burning cds\dvds.  the standard drive reads cds and dvds but not CDs software, also would not read any kind of cd serious if it had music, photos, video, or software. After one of three days he would have completely read only new music CD. I didn't care to send the com for a new cdrom drive and they would eventually wipe my drive which I had installed new programs. which allow only install once. so I stopped completely to help this drive after unsuccessfully for the dell Diagnostics Web page. now im wondering if I should just replace the drive of CD-ROM. my com. said very well his work through all the tests of systems etc... Thank you

  Hello

  1. are you able to use these discs without any problem on the other computer?

  2 have. what troubleshooting steps you tried?

  I suggest you try the procedure below.

  Step 1: If you have not tried runningAutomated Troubleshooting Services, then, please try it.

  Reference:http://support.microsoft.com/gp/hardware_device_problems

  Step 2: Remove upper and lower filters.

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  a. click onstart toreduce this includes this image, typeregedit in the Search box, and then clickregedit in the list ofprograms .

  Collapse this includes this imageIf you are prompted for an administrator password or a confirmation, type your password or clickcontinue.

  b. look for, and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.

  c. in the pane, clickUpperFiltersand then clickRemove.

  d. click onYes to confirm the deletion of the UpperFilters registry entry.

  e. in the pane, clickLowerFilters, and then clickRemove.

  f. clickYes to confirm the deletion of the LowerFilters registry entry.

  g. out of the Publisher of the registry, and then restart the computer.

  Note After the removal of the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall all of the programs involved. If the problem persists, contact the program vendor to determine if an update is available for the program.

  Step 4: Update the driver.

  Steps to update the driver:

  a. Click Start, typedevmgmt.msc and press to enter.

  b. expand the CD/DVD and right click on the sub element and click onUpdate driver.

  If that fails, then try to reinstall the CD/DVD driver

  i. click onStart, type devmgmt.msc and then on enter.

  II. expand driver CD/DVD and do a right-click on the sub item and clickUninstall.

  III. to restart the computer.

  IV. visit the manufacturer's Web site to download the latest version of the driver.

  v. install the driver, and then restart the computer so that the changes take effect.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  Also have a look at the article below.

  http://support.Dell.com/support/topics/global.aspx/support/DSN/document?c=us&l=en&s=Gen&docid=346785

  Important note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD
  http://support.Microsoft.com/kb/952951

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• CD/DVD-Rom will not read the CD

  I just upgraded from vista to windows 7 Home premium database on my laptop and now my CD-DVD-Rom will not read any CD I put in the drive. He reads that DVD very well so I'm up for a loop now. My drivers are all far better that I can find. I know it's a CD-DVD-Rom, because before I updated I had no problem reading CDs and DVDs. This is a problem because all my anti-virus and other programs are all on CD. I don't know how to fix this. Any suggestions would be greatly appreciated.

  -Thank you

  Thanks for the post with suggestions. I have tried it all and still had the same problem. I called Dell and got the laptop computer and an hour with a tech restarted my computer and try to fix it, they decided that something in the upgrade process damaged my CDRom and they sent me a new to replace my current one. I'll get it Tuesday and weather post or not, that is the question. Just in case where there are other people out there who might have the same problem.

  -Thank you again for your help

• The CD ROM do not read any CD

  I have a Dell Inspiron 5605 with WIndows 7 service pack 1.  The CD ROM is TSSTcorp DVD +-RWTS-H653HATADevice.  The CD ROM not read CDs of any type.  I tried to uninstall the drivers and reinstall them.  I tried running dianostics software from Dell.  Nothing has worked.  Any other ideas out there on how to fix this?

  Hi Glen,

  This has always been the case, or just occur recently?

  So recently, there was nothing added/removed before it began?

  B Eddie

• Windows 8 DVD ROM not reading discs

  Yesterday I installed a few games on Steam, I was playing Saints Row the third while he was busy installing and bit after that I had to restart my PC because it was originally the trolling game. At the next startup, my laptop then got stuck on the login screen, where I put in my password/PIN and it would just sit there and do nothing. This kept going until that of course I had to go in safe mode and use that 'Everything clear, but keep your files' option windows 8 a, and am now able to log in and access my files.

  Nut, now I am faced with a new problem, my DVD ROM will not read and disk I insert in there. It was working fine until I deleted everything, and now I can't use it.

  I tried to use the tool of diagnosis provided by Microsoft for this problem, but it does not work. I should also mention the possibility of editing the registry does not work either.

  My laptop is reasonably elderly, ten months or so, but I doubt that it is only a hardware problem because the DVD ROM shows on my computer and device manager says it works very well.

  Are there other solutions for this or should I just take it back to the shop?

  Hi Taonga,

  Thanks for posting the query on Microsoft Community.

  I'm sorry to know that the DVD ROM is not working now. I appreciate your efforts toward this problem. It could be a software or a hardware problem.

  1. What is the brand and model of your computer?
  2. What diagnostic tool do you run?
  3. Did you try it with any other DVD?

  You can try all the steps in the below link, it may be helpful when fixing the issue.

  Run this fixit: http://support2.microsoft.com/mats/cd_dvd_drive_problems/en-us

  If the problem is not resolved, then follow the link below.

  Your CD-ROM or DVD drive is not recognized by Windows or other programs:

  http://support.Microsoft.com/kb/314060/en-us

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756

  I hope this helps to solve the issue. If the problem persists, contact us. We will be happy to help you.