NOT READING DVD-ROM and replaced by ghosts DVD drive drivers
I have an ACER Aspire 5520 laptop with WINDOWS VISTA... and before I continue, let me say that I have been a loyal user of Windows for many years... BUT WHAT ME LOST MY MIND NEVER LOVE! Everything in FACT RANDOM, my DVD/RW has stopped working. First he did on my Windows XP PC and I thought, well, maybe it's 6 years old, time to upgrade. BUT now its happened on my laptop. I was watching a DVD at 8 o'clock in the morning. I go to sleep, wake up, DVD players do not work. I have a multitude of technical knowledge so I did everything that a person can do without breaking the system or files or material damage. There is no error and more it can not find any material to burn or play CDs or DVDs. CODES NOT... and the reason is the following:
MY LAPTOP HAS A DVD GHOST ON IT. It is not the real player... I have no idea why it is installed, but it is. The drivers are the SAME ones my car needs.
I have a
HL-Hitachi-LG GSA - T20N (AARK104) Super multi DVD Rewriter SN/708HP090709
The computer tells me that it is a:
HIF 3GMNC96ZWX2 SCSI CD-ROM drive
WHY is happening. Why is this drive here? Come to think of it, he's always been there, but he never asked me no problem. Never had to worry about this, because I thought it was a drive partioned... but come to think of it, why would you need to support removable partion.
YES, community of microsoft, I don't want to seem rude here, or be a thorn in the pants of someone, but this is absolute BULL. There is no drivers on the Acer site. NONE on the HP website. NONE on the website microsoft and you guessed it, NONE on the LG site... _, they do not even have the product on the site AT ALL! It is absolutely stupid. There are MILLIONS of us who use these products and help these companies and all THE of THEM do not give enough of fools who are we actually do things that WORK... and I've been faithful to Microsoft. I guarantee to update, and the representative of the customer couldn't help me... especially because she couldn't understand me, but it is another question. Someone please, please help me. How can I make this computer re - recognize this drive and how to prevent this from happening? Thank YOU for your time. I will be greatly appreciated. I wish I could pay you, but I spent only 49.99 for assistance from a representative, who got only to uninstall, reboot and reset... AS I had no FACT THAT 9million times before... Sorry, just angry and purge. :)
Hey Batman,.
The reason why you can not find the driver is because the player is no longer supported.
You can try the following additional methods and see if he has any of it.
Method 1:
You can look in the article below and run the Fix It or manual steps to delete the upper and lower filter.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
See if it was useful.
Method 2.
Change the registry PxHelp20 value by following the steps below.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.
Back up the registry
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
a. disconnect all devices non-essential external plug-and-play, especially cameras.
b. click on start and enter "regedit" without the quotes into the search field.
c. the Registry Editor window appears.
d. click on the plus sign (+) next to the following in the list:
¯ HKEY_LOCAL_MACHINE
¯ SYSTEM
¯ CurrentControlSet
¯ Control
¯ Class
e. Select4D36E965-E325-11CE-BFC1-08002BE10318. Make sure that you selected the correct name of the key.
f. If a LowerFilters value is listed on the right side of the Registry Editor window, click the LowerFilters value and press the delete key. Confirm the deletion in clickingYes.
g. with the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click an empty area on the right side of the Registry Editor window (pane window that lists all the values in the key).
h. Select new multistring value.
i. replace the default text for the new value by typing the following and then press ENTER:
· LowerFilters
j. right click on the new LowerFilters value and choose Edit.
k. type the following in the value data field:
· PxHelp20
l. click OK.
Mr. new value LowerFilters data PxHelp20 is listed in the Registry Editor window
n. close the registry editor andrestart the computer.
I hope this will fix the problem.
Kind regards
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
Similar Questions
-
Original title: no dvd
I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer
Hi Lesliestones,
· Did you do any change on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: I suggest refer you to the article in the Microsoft Knowledge Base and check if it helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Method 2: You can run the fixit and check if it works.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
I hope this helps.
-
cd rom BD drive not reading dvd
Hello
HP Pavilion dv7-4004tx Entertainment Notebook PC
not reading dvd, loads ok and led flashes when inserted, see also turn when you remove the disc, hear the spinning.
device appears in Device Manager and properties shows player works ok. forums went to cmd to the list volume no volume for this player, said fixit manufacturer contact, itunes removed forums, also download CC and ran and uninstalled Player multimedia hp
HP/load d med player link forum, charge volume of dvd and DVD played ok ok list once then were not able to play because, in the forum saw high and low filter option did not all filters, saw a link to download a new bios, but have not yet found this thread
This seems to be the only one of the options of discussions that I saw that I have not tried yet, any suggestios greatly apreciated.
Ah bios downloaded then can read the disc, then would not play Bahahaha
Device Manager removed reboot drive and would be ok olay
Thank you guys got all the information from older posts
but don't remember those who to give laurels
Ty all even when
-
DVD player does not read DVDs but reads CDs only.
my hp compaq 420 core2 duo dvd player does not read DVDs but only reads the CD. How can I fix this, please help me with the correct answer.
It will probably replace the drive. There is more than one laser in there: one for each function. You can go bad without the other goes wrong.
608141 001
Above is the part number for the DVD burner. I couldn't find one on eBay. In here is a online:
Replacement is easy. Remove one screw on the bottom and drag the old hunt and replace it with the new drive.
-
Hello
My iMac does not read DVD. Every time when I put in DVD (free or with content), it runs for a while and that he died. CD works for most very well, but sometimes they go inside and the drive is not recognized. And also sometimes the DVD drive is not recognized in ¨informations on system"in the Apple menu.
Thank you
Matouš PIkous
Did you use a cleaning CD in the optical drive?
-
Hello I hope someone can help my my lap top Hp does not read CD-ROM or disks.
I noticed that when I tried to install my norton security today, I've never had problems before, and the computer has only 1 year.
Please help me, thank you very much Dean
D. JONESHello
Please try this first:
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Kind regards.
-
HP probook 4520 CDDVDW not reading DVDs but it is reading the cd
My CDDVDW not reading DVDs but it is reading the cd, when I check in the management of the computer-> properties of the drivers-> details-> driver description shows me the cd rom value why?
Hi, Munirazammuhammad,
Try the solution given here
-
Windows 8 does not read DVD but CD runs without any problem
Original title - I habe upgrade to windows 8 way back but my DVD player does not read DVD but CD runs without any problem
DVD stalk does not read DVDs but reading the CD with no problems. Even in my computer drive shows as CD drive type.
Hi Rohan,
I suggest you try the steps suggested by AtishayMSFT dated dated March 6, 2012 at the following link:
Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows 7
-
I have Adobe Photoshop elements 10 Costco edition in DISC format. We have Macs. However we have updated all the new Macs and do not have DVD drives in them. I still have the old top Mac desktop that can run Photoshop, but I wan to install it also on my laptop. I have serial numbers. Where are the instructions to do this? Thank you.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
-
drive appears as a drive system, but it is not. I deleted and created a new O drive, but Windows 7 backup insists that it is a system drive!
Hello
Backup to a different partition on the same drive is not recommended and the car fails, you will not be able to retrieve or use the backup.
-
DVD RW CD RW does not read CD ROM or Audio CD (XP Pro)
I tried the fix option, tried to find out if it is activated, etc. Still not reading.
Problem is the CD Player reads only DVDs (takes a minute to load) it won't read/write on CD or open the CD. The CD is not corrupted I used them several times before and others are empty. When I try to burn something using Nero 7 on an Audio CD it just keeps telling me to insert a CD R/RW blank, even if it is present in it. It makes a click noise all few seconds, but is never to play the disc, or accept it has a vacuum in and let me continue to burn files that him.
When I tried a CD Rom it just stopped after trying for 30 seconds and has not loaded.
When I tried a legitimate Audio CD (bought) he did the same. Ever, loads the data.
When I try a DVD it works however it takes about 30 seconds to load this feature.
Any help much appreciated.
Thank you
Chris
The disc is a failure and the laser that handles CDs is completely dead. Replace the drive. It is a simple and inexpensive hardware solution. MS - MVP - Elephant Boy computers - don't panic!
-
DVD - RAM on Tecra A2 do not read DVD and CD
Hello world
I mast * one DVD-ram UJ-820 s, who do not read my DVD but reads CD. I reinstalled my OS to see changes, even without hope. I burned an operating system on a DVD and try to boot from the DVD and somehow it works, but when it goes to windows it stop reading any disc and shows me that the disc is empty.
Any suggestions please?Did you receive any error messages?
I searched for tips on the Microsoft Web site and found this two links:
How to troubleshoot CD-ROM or DVD - ROM read problems
http://support.Microsoft.com/kb/218617/en-us/How to troubleshoot issues with reading CD, CD - R, CD - RW, and DVD discs
http://support.Microsoft.com/kb/321641/en-us/Maybe it helps.
Otherwise, I think the reader will slowly until the end of life -
My CD and DVD readers do not read the disc and my computer connects to the internet.
In fact, I was downloading a game whose download was about 5 hours. So, I start in the morning and destiny to let it download until I got home. Now, in general, I did it all the time without ANY problems, but when I got home yesterday, 12/08/09 about 19:10:00 PST, the screen was black and read something along the lines of insert a bootable media device or restart your computer. Then, knowing that my score was beautiful and just as good HARD drive, I restarted. He reloaded the check disk tool and started a scan of my C: drive. He then started a long list of repairs, the removal and relocation of some files and things. Fine. Regardless of return to work. However, once it started normally, I couldn't access the internet. I tried to use the installation disc supplied with my DSL 2WIRE Modem, but it did not read and doesn't not appear on my computer. Then, I checked the Device Manager, I found to my surprise that the drivers to my readers of CD-ROM and DVD have disappeared, as well as my internet modem. So now, after this long description, my question is how/where on earth can download the proper drivers and then transport them to my computer? I use computer a member of the family at this time and would like to return mine. The name of my internet modem is Realtek RTL8139. Thanks for the help.
Hello CC831,
Thank you for your message. Go to your computer manufacturer's website and download the drivers you need. You can then transfer these drivers on your computer that do not correctly work with a USB key or external hard drive. Please let us know if it did or did not help to solve your problem.See you soonEngineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
-
CD/DVGW TSSTcorp TS-L632M ATA Device is not reading DVD
Original title: TSSTcorp TS-L632M ATA Device CD/DVGW
I have a HP laptop and have a problem with the DVD device. It doesn't read the DVD - RW. It shows me that the DVD is empty. I tried with DVD which worked without any week issue two or three, but now they are unable to read. I tried to use a Microsoft Fix it on the site, but it could not solve the problem.
Hello
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.
CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
tolerances. They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014===========================================
This troubleshooting could not help if there is alignment and/or wear issues however it
a shot.Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Subject he says all new Tecra M4 and integrated carpet * a UJDA750 DVD/CDRW combo won't read DVD-R, in fact until I uninstalled the DLA & NTI software it's rather rude on the reading of a CD - RW!
What is the point of a new DVD player that can not read the DVD-R commune!
I want to emphasize that the media reads fine in 5 different readers other than that burned the dvd - r to the origin. I have tried 1 x, 4 x & 8 x media with the same disappointing results.
Hello
I don t know why it isn't possible, but have you checked all other CD for writing?
If this problem occurs with any type of media, so it s best to contact a Toshiba Service partner and ask for verification of the disc.Read CD - RW discs, to a UDF reader software. Discs CD - RW are written in UDF 1.5 format. This UDF reader software can be downloaded from Adaptec "s web site: www.adaptec.com"
This software can play CD - RW discs written with rewritable CD drives that are written in UDF format. Without UDF reader software, CD-ROM/DVD-ROM in s Toshiba laptops can only read ISO 9660 discs.
Good bye
Maybe you are looking for
-
Unable to do Windows Update - error code: 800700 1
Impossible updates updates window for some time. Was not too concerned until I wanted to load a software application when it refused to load indicated he could not because of a damaged component and set the 1 800700 error code Is there any solution
-
HP 17 Notebook PC: Battery replacement
My battery has deteriorated so that it does not load. The icon in the bar at the bottom of the screen will show that I still have half of my battery left it will just shut down because it ran out of battery. I've done tests and it shows my battery st
-
Often after I reboot my system, a red shield with a white "x" appears in my notification area with a message of balloon saying "your computer may be at risk. The shield remains there until the next time that I reboot. This bug won't be fixed?
-
I don't know if it's in the jury of the right, but anyway, there are a few moments, I got tired of my brother using my laptop for his dirty skyping, so I disable my imaging devices, well I thought I did. Turns out I may be deleted it altogther, which
-
network connection status unkwown