Save the new credit card

Similar Questions

• My credit card has expired and I can't update the details of the new credit card

  My credit card has expired and I can't update the details of the new credit card.

  I followed the instructions in the FAQ section, but there is no other choice: Edit payment details.

  

  Contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• Does not save a new credit card

  I entered the data for a new credit card, but when I press SAVE, it does nothing... strange.

  You have other solutions?

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Cannot add the new credit card issued in another country

  I need to change the credit card used for my subscription to Adobe. When I enter new credit card details and new billing address, I can't save anything because "the zip code is incorrect" (IE does not match my previous country). I need to change my country to change credit card details, but I don't know where to do it. Help?

  OK, the current plan has been cancelled and I will issue a refund for the current month you have barely renewed.

  Please go ahead and create a new Adobe ID with the Slovenia as the country using the same email address.  Then sign up for a new plan.

  If you have any questions, please let me know.

  Thank you

  Bev

• Problems with the new credit card payment

  I have CC buoght in last September. A few weeks ago system tried to obtain payment for a membership next year, but in my account settings was old credit card which was empty at that time there already. I changed my payment settings and add the new card, but the system won't take payment of this card and close my membership.

  How can I fix? I need to work! Get my money and give me my membership!

  
  * FryShutUpAndTakeMyMoney.jpeg*

  =)

  Hi Ty,.

  Can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products

  Concerning

  Stéphane

• Enter new credit card information

  Old card expired iPhone 6 won't let me enter the new credit card info to buy apps.

  Your old credit card can be 'brick '. It happened to me several times. Try the following steps. I hope it works!

  Reset your iPhone, then try to change your payment credentials.

  Tap Settings > general > reset > reset all settings

  No data is lost after a reset.

  -iHelper.

• Can't update my new credit card from days. Any idea?

  My credit card details have been stolen. So my Creative Cloud Abo ended suddenly. My Bank replaced by the new credit card. Now I can't update this data on my account for days. Any idea, why?

  Hi PapRieka

  Welcome to the forum!

  You get an error message when you try to update your credit card information?

  Might be useful to clear the cookies/cache, or try using a different browser.

  If you still have questions, please let me know if I can see to it that someone will contact you to help.

  Thank you

  Bev

• How to collect the payment with a new credit card info?

  Hi guys

  I bought the plan of creative photography of Cloud (a year) in June or July, and it cost RM29.99 per month.

  I used my brother's credit card payment. Of course, he knew about it and all payment went well until the payment of this month (September). what respect 09/04/16.

  My brother forgot to inform me that he had changed to a new card and adobe could not make me pay for this month, so they send me an email on my payment failed. Today, I had just updated his new credit card info and deleted the old, and the question is how can I pay adobe the payment? It will automatically reload his new card or there's a manual way to pay? Everyone facing the same problem?

  It's adobe email send me:

  Your creative cloud membership has been paid to free because we were able to charge the credit card. Update your payment information to your paid subscription.

  Thank you guys

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  or

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hello. The card I had used to pay for my CC was hacked, then cancelled by my Bank. How can I reset my new credit card number? Thank you.

  Hello. The card I had used to pay for my CC was hacked, then cancelled by my Bank. How can I reset my new credit card number? Thank you.

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  You may also contact Adobe Monday

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• the system does not accept my new credit card?

  Hello

  the system does not accept my new credit card? Pls help...

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Just added new credit card at our shows. It says map not available

  Add new credit card at Apple Watch. It keeps saying card available?

  Please specify where and in what circumstances you see this error message (for example: in the app to watch on your iPhone, on your screen saver when making a payment in a store).

• AutoFill does not accept a new credit card

  I have a new credit card and want to add it to the Panel of credit card in the Safari AutoFill.  When I click on 'Add' in Safari > Preferences > edit credit card AutoFill, a small window pops up and I get the name I want to give to the card.

  Then, the only option is to click on 'Done '.  At this point, the Panel disappears and no card is added; or a window pop up asking for credit card number and the deadline etc.

  What I am doing wrong?

  Hello

  Make sure that OS X is updated. Your profile says your Mac works v10.11.2.

  Open the App Store, and then select the updates menu.

  Lates El Capitan version is v10.11.6.

  Then try to add a new card in Safari > Preferences > AutoFill.

• New credit card

  HI - what to do, so any new credit card number is not stored? I tried several times, but it doesn't work!

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help

  Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help.  I have connected, but there's no need to change my details or add a new card online

  Hi johpulp,

  Please see this link for the FAQ:manage your membership and your payment. Cloud Creative

  You can update manually by following the steps in this FAQ, or you can access our support chat: http://adobe.ly/19llvMN

  Kind regards

  Florence

• Cannot start applications after the stolen credit card

  My credit card was stolen and cancelled. I'll probably get a new card tomorrow. Unfortunately I was not aware of the rejected payment my subscription to Adobe.  Although, if I check my online account, it says I need to update my payment information with my new credit card details or my subbscription stop at funtionning on 3 June. Unfortunately, this information was false. Today, May 9, my apps stop functioning. I am unable to continue working on my video projects.

  Is there a way to access my request, while I'm waiting for a new credit card? 50% chance I can update paying info tomorrow, 90% I can update Monday (Bank holliday gives unpredictable delays for a new credit card)

  I'm sorry to hear your credit card and we understand it takes lost time to get a replacement. When you receive your new card, you can update your account information. Instructions to be found in the following document: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  However, to solve your problem in the interim, you will need to contact Adobe Support. If you open the link above, you will see a Chat option at the bottom of the document. Click on this button. The agent will be the best person to figure out what to do.