Does not store download Windows 8.1 app

I have a laptop Dell Windows 8 running.  There is only a single user account on this computer.  I confirmed that it shows as an administrator account in the control panel.  When I try to download Windows 8.1 on the App Store, I get a message saying that I need to log in with an administrator account in order to download.  I am logged on as administrator, so I don't know what to do next.  I tried to disable my McAfee anti virus and also re-start, but can not get 8.1 to download.  I'd appreciate any help.

Hi Waldi,

Did you the latest changes on the computer before this problem?

Please refer to suggestions of Pinaki reducing replied 9 December 2013
http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_install/Windows-81-update-from-store-error-to-log-in-with/5d2e78df-55ca-4d73-B4EC-123fd117ae58

I hope this helps to solve the problem. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

Tags: Windows

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