don't stop printing"

I have a HP Officejet Pro 8100 who can't stop printing.  I tried turning off and on again, pushing cancel etc. When I turn back continues to print unreadable characters and continues to do so until all the paper disappeared.  There is nothing in the Quebec showing that something is in print.  The only way I can get it to stop is to turn it off, but once I turn it on it starts again.  I am able to print a test page.  Any ideas?  I think he's possessed.

Benish,

It might be the spoolsv service who is possessed.

Control Panel > set view icon > administration tools > Resource Monitor

Under the CPU, click the blue box of 'Image' to sort this column >

Scroll down and look for spoolsv.exe

Check the load of the processor for the spoolsv.exe process.

If the resource loading is high (or even if it's not), you can try restarting the spoolsv service.

One method to restart the spooler:

Control Panel > display icon > Administrative Tools > Services >

Click on "name" to sort this column >

Scroll down and look for print spooler > Select Print Spooler >

Click on Restart service

=========================================================================================

At the very least, this should stop the runaway printing temporarily.

Then go and check your wireless configuration between the router, printer, and computer and make sure that everything is as you expect.

You could try to reinstall the software of full functionality for the printer.

Printer HP Officejet Pro 8100 - N811a/N811d support

I hope this helps to solve at least part of the problem.

Tags: HP Printers

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