Double presentation

I'm SX80 with two screens that I recently migrated venture CUCM 10.5. We use Acano Manager of transition. When I have a call on Acano bridge and share the presentation as it appears in the main stream of Acano for all participants with two monitors instead of their 2nd monitor. Before migrating, he appeared on the 2nd monitor as it should. I think it could be a setting to the AAU that may require the update?

Did you follow the Acano 3rd party call control Deployment Guide for the implementation of the solution, ensuring you checked "Allow sharing presentation using BFCP" when you set up your SIP profile in CUCM?

Tags: Cisco Support

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