Downgrade of Smartphones blackBerry V6 to V5

I upgraded to V6.0.0.526 a few weeks ago.  Now, the battery life is less than half of what it was and I get a memory insufficient notice quite often, Inow have 16.7 MB of free space.  How can I stay safe at my old V5?

If the apps comes with OS 6, you will lose them when you return to OS 5 using the update or restore functions I described for you.

The only way to keep it is to keep the OS 6.  It's kind of an all or nothing deal.

Tags: BlackBerry Smartphones

Similar Questions

  • Downgrade of Smartphones blackBerry OS6-5

    I would like to downgrade to OS5 on my Curve 9300, I kinda like the 6, but the battery life is too short. I'm not a real big user but just with a bit of messagings and to go on the internet, a few times a day battery isn't even sustainable 8 perhaps 9 hrs. So can someone please give me instructions on how to do it?

    Thanks in advance

    1. If you have manually downloaded and installed the new operating system on your PC, delete the most recent operating system of your PC by going to control panel > Add/Remove programs. If you upgraded via OTA or automatically by the desktop software, go to step 2.

    2. next, download and install the earlier version of the operating system. Operating system blackBerry downloads

    3. install the older operating system to the computer by running (double click) the downloaded file.
    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    5. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  • Downgrade of Smartphones blackBerry Desktop Software v5

    I have a Curve 8530 with Verizon. After the upgrade to v.6 Desktop software, I lost the ability to synchronize a certain 3rd party app. App support told me that 'BB Desktop Manager 6 has broken our DLL synchronization'. They suggested the demotion to the v5.

    I uninstalled v.5 to v.6 then installed, followed by service v.5 package (which I downloaded on the site of BB). Now, the 3rd party fine but app syncs my calendar and do not synchronize contacts! The error I get just says "unknown error reported.

    Can someone help me with this?

    Thank you

    -Jeff

    Okay, so I was ready with a tech behind me ready to take through the registry, but I decided to try one more simple just first uninstall. What I time I chose the option 'delete all user settings... '. "(whereas the last time I tried to preserve my settings). After uninstalling, I rebooted the PC and then reinstalled Desktop Manager v.5 and it worked (no phone restart required). I was able to sync my 3rd party app as well as the calendar, contacts, etc.

    I just have one question: is the important Service Pack v.5 or I can continue without it? This time I only installed Desktop Software v.5, but last time I also installed the Service Pack. I am not sure if it was the user settings or the SP that the does not before job. (Or, for that matter, is the SP a complete installation by itself, requiring an uninstall of v.5?)

    -Jeff

  • BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

    HELO everyone

    I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

    It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

    During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

    Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

    Thanks to you all I'm waiting for your helpful solution.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry Curve 9220 - ERROR - afret 7.1 update latest OS

    The OS current Smartphone blackBerry 9220 installed is 7.1 Bundle 1137 (v7.1.0.337, platform 9.50.0.28).  I wanted to update through Blackberry Desktop Software the last beam 7.1 2102 (the version I think is v7.1.0746) (not sure if this correct). After that, my smarthone displays "ERROR 507",

    Then again, I'm getting off 7.1 Bundle 1137, my phone works again...

    I tried again to be updated for the latest OS (the one who recommends the Desktop Manager), after long hours of waiting, my phone ERROR 102 poster... then I downgrade again to the lower version, which is 7.1 Bundle 1137, PLEASE HELP me HOW AM I going TO update MY OS to THE LATEST VERSION OF 7.1 BUNDLE 2102...

    Error 507 means that the device doesn't detect any operating system installed on the device.

    See the link below to download it and follow these simple instructions.

    First find your operator and the system operating file that you want to use.
    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

    VIA | JSanders

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

  • Smartphones blackBerry device software upgrade, does not (Bold 9930)

    Bold 9930, Verizon,.

    Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

    7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

    The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

    I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

    I tried to load my old device software but the Desktop Manager will not allow him.

    I reloaded software device 3 times, always the same behavior, always the same error at the end.

    I'm out of ideas.

    Any help?

    Hello and welcome to the community!

    brunostyle wrote:

    I tried to load my old device software but the Desktop Manager will not allow him.

    This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry 9330 misfortunes red light :(

    Hello

    I have a 9330 who is having a few problems this morning. I ran a software update to this topic last night and after that he went to restart, it no longer works. My phone is double my staff and my work cell, so I desperately need! I saw another thread to a kind of cloth for her but I did not know if it works for me, and also I need to redownload OS.

    Any help in this matter would be greatly appreciated!

    Thank you!

    Hello and welcome to the community!

    Unfortunately, "it no longer works" gives us nothing to do, so we must guess. A description of exactly what happens when you make a suitable battery pop reboot would be much more useful.

    However, to reload your operating system...

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Those who fail, you can try using BBSAK (bbsak.org) utility, which can often retrieve a bricked BB.

    Good luck and let us know!

  • BlackBerry Smartphones blackberry support community

    BBM 7.0.0.123 can't read (unsupported) n emotican of character text

    On this basis, I would deduct instead is the BBM message you receive contains characters of a language that you have not installed for your BB. For example, they send Russian characters, but you do not have Russian language installed on your BB, then your BB don't then interpret and display characters and replaces those black boxes in their place.

    If you know the language that is sent to you, you can try to install on your BB... do it, start by taking a full and complete backup of your BB... you can find instructions in the link in my sig auto on this post.

    Then, learn this:

    • KB05305 Location of support for BlackBerry smartphones

    That will guide you when you choose the packages of BB OS to install on your BB via the following procedure.

    Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry software lost on reboot

    Hey guys

    Please could you help, I have a curve 9360, did the software upgrade to 7.1 and now every time that I reboot or my dying battery, I need to reinstall the software, but I mean that he loses everything, when I turn on I got a white screen and has as a box to put my PIN in the phone then runs, but without the software. Cannot use anything, a bit like the mode without failure under windows.

    Thank you

    Hello and welcome to the community!

    I would infer that something was not quite right in the software update, you did, and so a refill of the BONE is in order.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Help BlackBerry Smartphones blackBerry - App Error 200


    Hi and welcome to the Forums!

    Given your situation, I recommend first this method... from a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    It is possible that may still fail and you will need a more radical WIPE and RELOAD method available via these tools:

    Good luck and let us know!

  • Smartphones blackBerry freeze / hang screen - Curve 8900

    Hi, I have a Curve 8900 which works fine since I bought it 3 years ago. Recently, the screeen began to crash and freeze and its driving me crazy! The usual routine to take out the battery when the unit is on solves the problem temporarily, but then after a short while the problem comes back... Please help... I have zero apps on the device. I have put some photos on the device recently but the memory card still shows 75% of free space! Thank you very much.

    The first thing I recommend is to check what I said in my first reply you above... Make sure you have a solid backup. Given what you describe, your situation may worsen, and data loss is without a doubt a high risk to you now.

    Assuming you're all good in this regard, then then I recommend a full WIPE on the device:

    • B14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

    But before you do anything about restoring data or reinstallation of applications, make sure that the problem re-no appears not at 100%. If it is not the case, then you can restore/reinstall. But if so, then more drastic measures are needed, starting with a refill of BONE.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

    I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

    Hello!

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphone blackBerry 8800 to 4.5 update

    Hello

    I have a unlocked dated 8800, which has been used in Australia (Telstra). I bought with me in Malawi and put in a SIM Airtel and Subscriber to BB here. Device current s/w is 4.2, and I'm moving to 4.5, but via the website (BB), I get "no updates available". With the help of a freshly downloaded BB Desktop Software, he said a 4.5 Bundle is available, but just after the opening, I get "there was an error in updating your software. Please try again ".

    Can someone help me?

    Thank you

    Hello and welcome to the community!

    You should try the manual method... from a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • How to download music content of the smartphone BlackBerry 8530 for Windows Media Player?

    Connect the Blackberry Curve 8530 to USB connection default to the Windows Vista system to Windows Media Player-device Set Up to Blackberry8530.  Choose to synchronize give 2 options in manage files on existing device.  Leave or delete existing files on the device and sync to the space available.  Choose to click 'next' only will configure sync.  How to download or transfer the contents of the music of smartphone BlackBerry 8530 for Windows Media Player?  Content music on BlackBerry has been added to the same player before being wiped and reprogrammed.

    Hi Timothy,.

    You can use the software provided by the camera to transfer music from your device to the computer. You can consult the documentation provided with the device.

    Windows Media Player is used to copy music, videos and pictures of the Player library to a portable device, such as a compatible MP3 player. See the link below

    Set-up-a-device-to-sync-in-Windows-Media-Player

    http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

    You can know

    Add-items-to-the-Windows-Media-Player-library

    http://Windows.Microsoft.com/en-us/Windows-Vista/add-items-to-the-Windows-Media-Player-library

  • BlackBerry Smartphones Blackberry Priv bricks during update MM

    Hello everyone,

    As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

    As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

    I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

    Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

    Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

    Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

    So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

    Thanks in advance.

    OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

    In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

    -Low volume + button.

    -High volume + button.

    -All buttons pressed at the same time.

    But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

    The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

    Thanks to all the members of the BB community and have a nice day!

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