Download and run the HP print and scan the doctor

Hi all

Learn how to download and run printing HP and doctor Scan. Printing HP, doctor Scan provides troubleshooting and resolution of the problems of the necessary tools to solve common problems you may encounter when your printer is connected to a Windows computer.

Hope the above video is informative and useful.

Tags: HP Printers

Similar Questions

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    I'm trying to download and install the VPN client on my laptop to access my work computer.  I tried the automatic online download and received this error:

    "Cannot install the Client AnyConnect Secure Mobility Client 3.1.00495 with the Installer error: incorrect function."  A VPM connection cannot be established. »

    I also tried the manual download, but my computer won't run the executable.  I'm running on Windows 7 64 bit.  Any help would be appreciated.

    You can try the fix below.  The user made the same mistake.

    https://supportforums.Cisco.com/discussion/11916796/AnyConnect-secure-mobility-client-3100495-Installer-error

    "I was able to install the client correctly by creating a new temporary user account and uses this account to install the client on a global scale on the machine. After successful installation, remove the temporary user account. It worked for me and it was easy. It may not work for all instances of this issue. »

    I hope this helps.

    Please evaluate the useful messages.

    Thank you.

  • How and what are the steps to follow to download or run the previous windows to computer hp laptop?

    Sir, I have a pc and a HP PORTABLE (windows 7). my laptop is not working or stop on windows for the animation starts, so after much thought, I had an idea of instaaling my windows disc 7 that I have for my pc, so I installed it and portable works now on good condition BUT there is now a big problem arise with me this laptop is running and see all things as if it's computer his does not work as a laptop and all the functions keys do not work as do the wifi by clicking on the f12 key or by increasing and decreasing the brightness and all these other keys not working do not.

    and sir the main part of my computer laptop price for coming to Merritt rbse 2012 Board govt.of rajasthan. and the laptop is rewarded in June 2013.
    Sir, there is no CD with the laptop through which I can reinstall windows 7 in i t.
    as I said above that I have too many pc, so please help let me know as I do now. and also the steps.

    jaintushar22 wrote:

    Sir, I have a pc and a HP PORTABLE (windows 7). my laptop is not working or stop on windows for the animation starts, so after much thought, I had an idea of instaaling my windows disc 7 that I have for my pc, so I installed it and portable works now on good condition BUT there is now a big problem arise with me this laptop is running and see all things as if it's computer his does not work as a laptop and all the functions keys do not work as do the wifi by clicking on the f12 key or by increasing and decreasing the brightness and all these other keys not working do not.

    and sir the main part of my computer laptop price for coming to Merritt rbse 2012 Board govt.of rajasthan. and the laptop is rewarded in June 2013.
    Sir, there is no CD with the laptop through which I can reinstall windows 7 in i t.
    as I said above that I have too many pc, so please help let me know as I do now. and also the steps.

    This is what happens when you use an installation disc OEM on a computer that is not made for the OEM installation. You will get odd problems that you indicated and see when you use it. What is your computer notebook product number perhaps other can you direct to driver HP site to get the correct drivers. But nothing to stay in the gap using other computers OEM install which does not correspond to install it, you will create more problems, then you can fix. Also find or buy an install W7 disk for installation clean and made it and who will do more to get your laptop working again.

  • Want 7640: Must be able to use the print and scan doctor for each print job to get printing to work

    After works without any problem for several months, the printer now shows an error message whenever I try to print. I have to run the doctor print and scan so that the printer to function. The first time this has happened, he told me I have to uninstall and reinstall the program, I did. Since then, only the works of doctor print and scan running, but he running for each print job is not acceptable!

    Hi @Doug18,

    Thank you for joining the Forums of HP Support!

    I see that you are unable to print, except if you first run the PSDR. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I understand that you have received the order to uninstall and reinstall the software that you have. When you now run the PSDR, she says you? I need to know the results (of the error messages, patches, etc.)?

    In the meantime, try the steps in these guides:

    Hope that answers your question. Please reply to this message with the results. Thank you for posting!

  • LaserJet M1536 printing and scanning Issues (cable network)

    Good,

    So I have a LaserJet M1536 I installed the drivers on my computer to WIndows 7 (64-bit). It worked fine for printing until last night and I can't for the life of me it works again.

    I have the computer plugged into the network, and it worked until I tried to scan a document. It would not work, and then after that nothing would print. The e-print on a mobile device will work but not from my windows machine. I tried to run the doctore scan and it says everything is working.

    I then uninstalled the drivers and I downloaded the latest version of the HP technical support.  Still doesn't solve it.

    After that, I have disabled the firewall on the computer (the windows firewall and the firewall that comes with my suite Norton anti-virus. Still no luck.

    I restarted the printer, my PC, my network (modem and router) several times.

    Is someone can you please help me solve my problem, because it is really holds my productivity and I spend a lot of time on this issue.

    What I am doing wrong? The only thing I have not tried is assign a static IP address to the printer.

    Thanks for letting me know TFroehlichIII.

    What type of router you use, or you use a server like the one mentioned post?

    When you add the printer port, must be a TCP/IP port.

    I have a few other things you can try.

    Power cycle the router, restart the computer, then on the printer.

    Check the IP address, to ensure that it is the same thing.

    Then run the Add Printer Wizard.

    You can always restore your computer to an earlier era where everything was working properly. It could be a Windows Update or a router that has caused this problem.

    For Windows 7 system restore.

    How to refresh, reset or restore your PC on Windows 8.

    If the problem persists, I recommend to call the HP Technical Support for assistance. They can remotely to your computer and see more of what's going on. Call the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number. Contact HP worldwide.

    Let me know the results.

    Thank you.

  • Cannot install the downloaded drivers on the desktop Dell XPS HP Support Assistant

    HP Photosmart C4795

    Windows 7 64 bit

    Error message "the system cannot find the file specified" when you try to install the software with window entitled "C:\Users\Mitch\AppData\Local\Temp\7zS0D90\Setup\... \Setup\hpzpnp40.exe".

    Had a virus in AppData that needed to be removed with the antivirus program, followed by the printer does not.  When tried to download drivers & software HP Web site install has been abandoned with the above error message.

    Would appreciate assistance.  Thank you.

    Looks like Windows is confused and looking for a file that is no longer there. Try using the brush included in the CD or download.

    Of the original printer installation CD:
    1. Insert the CD in the drive and then cancel Setup
    2. open my computer and click right then on the CD from the drive and select open
    3 open the Util folder
    4 open the CCC folder
    5. run the L4.bat uninstall_ for computers not HP. For HP computers, run the Uninstall_L3.bat
    6. once the uninstall is complete, restart the computer
    7 run the Accessories\ System Tools Disk Cleanup
    8. download and install the latest version of Adobe flash player
    http://goo.GL/R1hy
    9. use this tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damage or loss of data caused by the utility. This step is optional. You can skip if you want.
    http://goo.GL/tbpvF
    10 download the drivers and full software features
    http://goo.GL/xsREL
    11 start the download to reinstall the printer

    Starting a download:
    1. run the disk cleanup on your computer
    2. download and run the software and the drivers below.
    http://goo.GL/xsREL
    3. once the download is done retrieve, cancel the download.
    4. click on the start menu.
    5. click on run.
    6. type %temp% enforcement
    7. Locate and open the folder starting with 7z (example: 7zS2356)
    8 open the Util folder
    9 open the CCC folder
    10. run the L4.bat uninstall_ for computers not HP. For HP computers, run the Uninstall_L3.bat
    11. once the uninstall is complete, restart the computer
    12 run the Accessories\ System Tools Disk Cleanup
    13. download and install the latest version of Adobe flash player
    http://goo.GL/R1hy
    14 use this tool to clean the system and the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damage or loss of data caused by the utility. This step is optional. You can skip if you want.
    http://goo.GL/tbpvF
    15 download the drivers and full software features
    http://goo.GL/xsREL
    16. run the download to reinstall the printer

  • When I run the system on the platform of Vista restore, I get the message "an unspecified error occurred during system restore. I tried several restore points. Anyone have any ideas?

    See above

    Hello

    There are a variety of reasons for system restore problems

    Norton and Norton product Tamper Protection is the main

    Read about it:

    http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

    http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

    You can try restoring the system in safe mode

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    and malware can interfere with the restoration of the system

    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

    You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

    http://www.bleepingcomputer.com/download/anti-virus/rkill

    If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode with networking with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.
  • Can't install downloaded software, receive the message error "Windows cannot access the specified device, file, or the path"

    Cannot install any software downloaded - says "Windows cannot access the specified device, path or file.  You can not have the appropriate permissions to access the item.  This happened after I went on a bad site and downloaded something accidentally and I was not able to do anything after that.  I have avast and avast kept popping up saying I've made to a site with malware and that it would interrupt - well these pop - ups have ceased and I was scanning my computer using windows defender (which did not find anything) - but I still have problems on my computer. Should what steps I take?

    Hello

    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

    You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

    http://www.bleepingcomputer.com/download/anti-virus/rkill

    If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode with networking with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    also run the sfc/scannow command.

    http://support.Microsoft.com/kb/929833

    Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

    1. Open an elevated command prompt. To do this, click Start, click principally madeprograms,Accessories, right-clickguest, and then clickrun as administrator. If you are prompted for an administrator password or a confirmation, type the password, or clickallow.
    2. Type the following command and press ENTER:
      sfc/scannow

      The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions

    If SFC detects the main problems it can't fix you may need to borrow a Microsoft dvd vista not an acer, HP etc. recovery disk and do a repair installation

    read the below tutorial on how to perform a repair installation

    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  • I get the error code 0 x 080070005 when I try to run the essentials of security

    There is no other responsible prog

    Hello

    If you have problems with the basics of Microsoft security, please repost the link below in the MSE forums

    http://answers.Microsoft.com/en-us/protect

    and also scan for malware:

    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

    You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

    http://www.bleepingcomputer.com/download/anti-virus/rkill

    If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode with networking with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.
  • Portege R600-108 - the tool to run the TRIM command to improve the performance of SSDS

    Hello

    We have a couple of R600-108 with SSDS, they run Vista Business 32-bit.

    I was wondering if there is a utility I can download to run the TRIM command on drives to improve performance?

    Thank you

    James

    Hello

    To be honest I m not an expert in the increase in performance of the SSD, but according to the Wikipedia article, TRIM has been implemented in Windows 7 and Windows Server 2008 R2 and came out with the final versions of these operating systems in October 2009.
    It seems former SSD drives have firmware updates, otherwise the new command will be ignored.

    According to Wikipedia, there are utilities that can send TRIM commands manually.
    These utilities are available from various manufacturers such as Intel or G.Skill.
    http://en.Wikipedia.org/wiki/trim

    You can consult the Intel tool called "Intel Solid - State Drive Toolbox and Optimizer".
    http://download.Intel.com/support/SSDC/hpssd/SB/intel_ssd_toolbox_fqa.PDF

    I hope this helps a little

  • Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

    Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

    [Moved from the community centre of Participation]

    Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

    [Moved from the community centre of Participation]

    Hello

    What version of Windows are you using?

    What is the model of the printer?

    See related thread

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/escndv-is-incompatible/a1521e27-f6dc-4c9c-B990-b98c721c74a1

    Have you tried to install the drivers using the Compatibility Mode?

  • Installation Wizard downloads and runs the HP printer

    Learn how to download and run the wizard to install printer HP (PIW). Printer Installation Wizard allows to solve many common installation problems, such as finding the correct driver for your printer, using your HP printer the same way that you used with your old operating system. Printer Installation Wizard is not available for all products, only works in Windows 7 and Windows 8, and you connect your printer to your computer with a USB cable to run the wizard. For other helpful videos, go to hp.com/supportvideos or youtube.com/hpsupport. Several support options for your printer are available at hp.com support. This video was produced by HP.

    I hope you find this information useful.

  • I'm trying to run the scan function with that I just downloaded to detrmine which program I should go, whenever I run it, it starts to scan and the closure of the program itself, no information or whatever it is

    I just downloaded the windows vista and the windows Upgrade Advisor 7, whenever I'm trying to run a program starts, starts scanning, and then closes, no information, nothing

    In General if the Upgrade Advisor does not work, your XP machine is not appropriate for the upgrade. But without knowing anything on your computer, it is impossible to say more precisely. Is it an OEM machine (HP, Dell, etc.)? If Yes, go to the tech OEM Web site and see if anything but XP is supported on your machine. If there is no drivers for Vista/Windows 7, leave XP on it. MS - MVP - Elephant Boy computers - don't panic!

  • Windows Live OneCare: I downloaded Windows Live OneCare scan my computer and everytime I run the program it gives me the same results.

    I downloaded Windows Live OneCare scan my computer and everytime I run the program it gives me the same results.

    But he never cleans or removes anything just the same results each time.  How to clean my computer?

    Found registry 7, 1cleaned, 6 errors.
    0 was ignored by the user.

    COM/active (1 error, 0 has been ignored by the user)
    File type associations (4 errors, 0 has been ignored by the user)

    System softward (1 error, 0 has been ignored by the user)

    Found 3140,6 MB, cleaned or compressed
    1.3 MB of temporary files and other
    C:\
    D:\

    Network security
    open ports 0

    Hello

    Are you logged on as ADMINISTRATOR when you access the scanner?

    Some errors cannot be fixed by the scanner, and many of those who are not at all important.

    Check-in of the Windows Live a Forums

    Security scan bulletin boards and return products
    http://OneCare.live.com/site/en-us/community/default.htm

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • CouponPrinter.exe does not work. I can download and run the program, but does not, print already added the file name to the list of java exceptions

    running windows xp, update java 7 51, norton antivirus says file is ok, please help

    HI DJDOLLARROB,

    Thanks for posting, as you might expect, there are troubleshooting you can undertake to check why the download does not work. It is highly possible that the source that you have downloaded from cannot be no longer works. Is there a site that you can check to see if it does not work for them either? Also where it is downloaded from?

    Otherwise please see if scanitemswhendone is enabled: change what Firefox does when you click on or download a file

    If download hangs at the last minute (just before reaching 100%), the cause may be an antivirus software that tries to parse the file and during this process the instance of Firefox crashes.

    To resolve the issue, try disabling the analysis as follows:

    1. In the address bar, type Subject: config and press enter. The subject: config "this might void your warranty!" warning page may appear.
    2. Click on I'll be careful, I promise!, to continue on the subject: config page. A list of parameters must appear
    3. Filter the list by typing in the search bar at top. Enter scanWhenDone. Now you should find the "browser.download.scanWhenDone" preference.
    4. Double-click this preference to set the value to false.
    5. Then, try to download something and see if it still crashes.

    Please reply and let us know if this helped you!

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