DPS kiosk problem

Similar Questions

• Installation of DPS 2015 problem

  Hello world

  I recently signed up for a free trial of DPS 2015 and I'm trying to traverse the how to videos. I'm at the stage where I need to install Packager HTML Article. I downloaded the installation files and when I double-clicked for the installation, the icon appears to bounce in my dock like any program of loading (see photo 1) and then I get this fast (see photo 2) I click on open, but then the twist disappears icon and nothing happens. I dragged the program directly in my applications folder and tried loading from there, but you have the same problem. I can't think otherwise to install it. Any ideas on how to solve this problem would be greatly appreciated.

  Fig 1

  

  Photo 2

  

  Hi Nick,

  Great that you are using the HTML package manager tool!

  This will transform your html files in a f .articleormat you need in order to download content DPS 2015.

  You will need to do is just drag-and - drop and html file in Packager of HTML and that's it!  is - this simple.

  Thus, there are no problems.

  More about this and how to create the .article with this tool, I recommend that you read the article:

  Digital Publishing Solution helps | Create articles to HTML for DPS 2015

  Thank you

  Andrei

• DPS Analytics problem

  DPS for Analytics System State shows everything works fine but when I connect to my dashboard for my application, I see a bunch of folios which do not belong to me, what is happening?

  Hi Automator,

  I just want to close the loop on this issue. After a discussion on a separate thread, the client has confirmed that the problem has disappeared.

  After the investigation, we have found that the problem why you saw data that does not belong to you yesterday, it's that the segment has been ignored by Site Catalyst for some reason any. Now is back to normal.

  Thanks again for helping us investigate this problem,

  Ioan

• DPS analytical problems

  I have trouble with my DPS analytics.

  I have a digital game Invader Mag magazine. It is made for iPhone and iPad

  When I look in the anaytics there are more completed download download started... This is not normal?

  Can someone help me with this?

  THX

  Please contact the support of gold. They can look into your account to see if there is a problem.

• Content DPS security problem!

  Hello

  I was recentley develop/test mobile solutions of retail videos on the iPad and the iPhone. I came across DPS and this seems to be a perfect solution, it requires no coding and I can embed our videos in a ducments of InDesign and publish as folios of detail which is also a plus because we are a team of disigners and that's all we needed! Unfortionatly DPS proved not to be an option very secure for our content sells!

  Access to all our premium content is also easy downloaing iExplorer, to connect the iPad/iPhone to your computer and extract each piece of contents of folios.

  I understand that end users will not have access to folios of detail without purchisng them, but once they make the purchase, any person can extract any kind of content!

  I honstley find this level of security a deal stopper for large orgenizations distribution to retail or sensitive material, but yet I see Nationl Geographics using DPS and a lot of other big names, they are not aware of this? they don't care? or is there something that I am missing?

  I really like Adobe DPS and it really made me sad that such a large platfrom suffers from this lack of content protection.

  I'd appreciate any help or suggestions on this issue.

  Thank you!

  There are discussions and work in preparing items to enhance the security of the content of the DPS. The initial set of customers has not seen a need to require the DRM in the DDA. Their target audience was their existing subscriber base and the readers who bought their content in the corner kiosks. This hearing had not the desire and the technicality needed to open a mobile device, extract content, remove it from the appliance, place it on another device and find a way around the authentications of purchase set in place for the content. Most of these guests has decided that providing for an attractive price content combined with an easy shopping experience short circuit the need for digital protection.

  They feared more than DPS properly integrated with the store and checking of purchase and receipt to monitor that the DRM or encrypted content. It is still the case for the majority of customers who use the DPS for the retail publications. Applications for increased security come more public institutions who want to use the DPS to publish within their society.

• Subscription with DPS app problem

  We have an application in the booth that has a problem with subscriptions.

  When a user taps on the floor of the library membership, or if they press the "Subscribe" button in in order to download the folio and after crossing the guests of the subscription, a status indicator at the top of the screen just turns and says "purchase of subscription...". »

  I read in this forum of support that Apple will reject an app for that 'suspended' the question of membership.

  I created a shared Secret in iTunes Connect I plugged on the details page of the correct Application on the Administration tab account accounts in the dashboard of DPS.

  I have the Apple product, entered in the 'Free subscription product ID' field ID in the DPS application builder.

  Am I missing something?

  Many thanks for any advice.

  It turns out that not all product IDS are created equal.

  When you create the app ID in the iOS Provisioning portal, you specify a product ID.

  

  When you configure in-app purchases in iTunes Connect, the same product ID is used.

  

  When you compress all to send to Apple, you specify the same ID of product in the DPS App Builder.

  

  However, the product specified in the producer Folio ID MUST BE DIFFERENT in the order of confirmation of subscription and notification to work properly.

  

  My problem has been created by my using the same product ID in the producer Folio I'd used in iTunes Connect and the DPS App Builder.

  In order to change the ID of the Panel producer Folio, you must click the button to update and enter a different ID.

  When users to launch your application, they will see two copies of your folio. The version they already had and the updated version. They can download the update and the subscribe button and tile should work.

  When users to archive the old version of your application, it will completely disappear off their iPads.

  Note: this is in addition to the creation of a Secret shared in iTunes Connect and plug it into the appropriate field in the page for detailed information on the DPS account.

  The credit for this solution goes to Vinod Tanwar, Consultant technical support of DPS.

  Tom

• Move an existing application of DPS kiosk

  An editor asked me to move its current publication of booth (made by another provider, in PDF format) to DPS.

  I have access to its developer account but not the content used to create the current folios, magazines and in-app.

  Pass DPS I guess everything that I have to do is send an update from apple with the new container DPS application.

  How can I move on in-app purchases (magazine back issues) for people who have purchased in the past can get new DPS versions for free? Is it possible giving them just the same product ID or Apple?

  Thank you!

  Here is an article on the DPS application migration:

  http://www.Adobe.com/devnet/digitalpublishingsuite/articles/app-migration-iOS.html

  If you have any questions, let us know.

• Prepare the DPS kiosk app

  Hello

  I was in the final stages of this our magazine app and configure the options of newsstand in iTunes Connect. When I tried to download the application with the Application Loader I got a warning that the info.plist file was missing some information for booth newspapers. This file is located in the app package and had already been generated during application.

  I tried to change it manually, but it did not work.

  Question: Is there something I should be done when the export of the app from the DPS somehow flag or he ready for booth so that these lines of code are already present?

  Otherwise, no one knows in a safe manner and relaible updated the info.plist file? I have TextWrangler, but may have been placing the code in the wrong places.

  Thanks for the help!
  Steve

  Yes, you DPS Professional Edition or Enterprise Edition to build a Newstand application.

• iPhone and iPad app DPS - iTunes problem

  I built an iPad and an iPhone app 320 x 480 to be visible on all iPhones, instead of just limiting to the retina displays. But in iTunes, it asks for screenshots of iPad and retina display iPhone screenshots only. Therefore, I can't place screenshots of the iPhone. Surely made my iPhone will be rejected on the basis of who?

  Help, please.

  One option is to simulate an image of the retina in Photoshop.

  Another option is to take a retina (640 x 1136) screen shot with your folio 320 x 480 display and press to display the navigation bars, so that the black bars are hidden.

  Another option is to create real 1136 x 640 "rendition". I recommend this option if you have the time.

• Visualize a folio on a pc without DPS

  I created a manual using DPS, the problem we have is that not all teachers have access to a Tablet currently so we need to get them to do the same, our students will be seen on the Tablet, but using a PC. Is it possible to use the viewer content adobe on a PC without installation of indesign? Any other suggestions?

  Thank you

  Since you have a DPS full subscription, you have two options:

  (1) to use the web viewer, as suggested above

  (2) build a viewer customized Windows and to submit it to the Windows store. This way anyone running Windows 8.1 or 10 Windows on their desktop, laptop or tablet computer can download and use the application.

  Neil

• What is kiosk of Atom feeds?

  Forgive me for asking more than one question to Apple, but can someone explain what booth Atom stream in iTunes Connect > booth to manage? I read the documentation of iTunes and still don't understand.

  https://iTunesConnect.Apple.com/docs/NewsstandAtomFeedSpecification.PDF

  East-Atom feed something that we should integrate our DPS applications? What is exactly?

  Thank you

  Steve

  The metadata that you specify in the stream Atom appears in the App Store and iTunes when users look at the details of your app. DPS kiosk apps themselves ignore the images and metadata that you specify in the Atom feed. For applications DPS, in the newsstand cover image is first image you specify in App Builder, and then it changes to the cover of the most recent folio portrait image after sending a thumb.

• DPS subscription to creative cloud migration

  Hello

  I come on this forum for a DPS account problem because no other form of Adobe support doesn't seem to be able to solve my problem.

  I've been using DPS since the days of the beta and then subscribed to the DPS professional although I create only Single-folio apps (no choice of product at the time).

  When this annual subscription was about to run out, I considered the migration to the creative Cloud, who had released at that time and seemed perfect for my needs: CS6 and Single-folio as much as I needed to produce.

  Now, with my creative cloud subscription works very well, I create my folios to the point where I transfer directly on the iPad. no problem so far. But it's when I need to open the generator of the App and get an app to generated single-folio I'm stuck. When I get my creative cloud identification information (with an Adobe ID, which is be the same, I used for my old subscription DPS), I get a message that my DPS account has been disabled. It seems that my Adobe ID is always linked to the DPS subscription which has failed and is not identified as an account of creative cloud...

  Here is the message in its entirety (translated from the french): "this account has been disabled. Your DPS membership is not updated, try a different ID or contact your Adobe representative to update your account '

  I tried Instant Messaging support to end up reading, he had nothing of the support person I was chatting with could do. I therefore tried phone support, does not either. I tried to enter my creative cloud settings to see if I could create a different Adobe ID, but found nothing. To this day, I'm still not able to open the DPS App Builder and build an app.

  Maybe there's something that I am missing. FYI, all my software is up to date.

  If anyone has a clue as to where I could try side to get this problem resolved, it would be more than welcome, I was unable to produce any single-folio application for more than a month now.

  Thank you in advance.

  The problem is Adobe ID that is associated with your subscription DPS Professional is closed and you have purchased CCM with the same Adobe ID.

  Cancel the existing subscription of CCM and buy the membership with costs Adobe id.

  Contact Adobe customer service and they will set.

• The App of the subscription issues.

  I use DPS only Editions & currently have an application pending review. I tried to change to a subscription app and had a few questions.

  1. Can I even build an app for unique editions newsstand?
     1. As this thread is said can't do: prepare DPS kiosk app
     2. "All apps from the booth must be subscription apps - free, either at retail." One question Viewer apps may not appear on newsstands. " Addition of Digital Publishing Suite apps Apple newsstand | Adobe Developer Connection
  2. If Yes, do I need to re - create the app in the App Builder to specify that it will be for the kiosk? Or can I just use my original app and just change the options in iTunesConnect?

  I wanted to just confirmation, because I remember talking to Support Adobe telling that I could create subscriptions with simple editions (creative cloud subscription).  If I can't create subscriptions, my only option is to go with the entire company?

  -Shawn

  You can do what you want with a pro account.

• Unable to access Adobe Folio Builder using Indesign (CS6) on Windows 7, the error message is 'an error has occurred trying to connect to the Folio Builder Panel' [IMS_ERROR_FAILURE]

  Unable to access Adobe Folio Builder using Indesign (CS6) on Windows 7, the error message is 'an error has occurred trying to connect to the Folio Builder Panel' [IMS_ERROR_FAILURE]

  Here is a list of the ports/areas to the whitelist to access the DPS Server problems

• Impossible to update app: CFBundleVersion in info.plist is false

  I want to update an application (switch WoodWing booth at DPS kiosk) and the new binary to send the message is "this set is not valid. CFBundleShortVersionString key in the Info.plist file must contain a newer version than the version previously downloaded"

  It's the old version upgrade

  

  Contact Adobe Support Gold with your Builder/DPS Viewer builder id application and the name of the application, the required version number or you can send me a PM with all your details.