Drive says CD drive is not a supported format, but it is.

I have a HP dv7 running Windows 7.  A few months back from the CD/DVD stopped reading any disc I put in.  I uninstalled and reinstalled/updated all the drivers and controllers without result.  When I run the microsoft fixit it tells me that the disc is not in a format supported, which isn't true.  I tried several different CD/DVD drives on the computer and they all have the same problem but work very well on other computers.

In short, my computer recognizes any what CD/DVD drive I put in there and said that they are working properly and that the real disk is not supported, even if the same disks work in the same conduit by other computers.
Any ideas?

Hello

Thanks for posting the information.
 
Please follow the steps mentioned in the article mentioned below.
 
Your CD or DVD drive is missing or is not recognized by Windows or other programs
 
 
Note: follow the steps in the manual method.
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756)

( http://support.Microsoft.com/kb/322756/ ( )


How to back up and restore the registry in Windows

I hope this helps.

Tags: Windows

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