Driver IDT HD audio does not not on my HP Pavilion 500-214

Hi... new to the subject with the same problem. I tried the sugesstion but no luck, you have an another sugestion. I just installed a graphics card for hdmi and that works very well. Thank you

Hello @GANSR1963,

I think you should try a factory of your computer and backup recovery. To save your personal information and ensure it is not lost, I would like you to look at and follow the steps in the HP Support document: backup of files (Windows 8), who will be your personal files are up to date.

CAVEAT! If you want to keep the e-mails or bookmarks/favorites that you want to save them as I do not think they are saved in the backup HP process.

Then, I would like to see again you and follow the steps in the HP Support document: performing a recovery of HP (Windows 8) system, which will allow you through to get your computer back to factory settings.

IMPORTANT - your staff of files such as libraries, personalization settings, user accounts and desktop themes are permanently deleted. The settings on the computer are returned for values by default (as it was when it came from the factory). All applications and software installed on the computer when it came from the factory are relocated, and their settings are reset to the default values. In addition, software, applications, programs, and everything you have installed or saved on the computer are deleted permanently.

If the steps above did not resolve your problem please contact our technical service at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I want to thank you for display on the HP Forums. Have a great day!

Tags: HP Desktops

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