Driver USB blackBerry to Blackberry release 10.3.2.556 Q10 Q10

I just installed the update for my Q10 and now every time I have connect to my pc, on that I get the error the Q10 that says "No drivers have been detected on your computer" and it gives me an option to "Install Drivers" if I select which I get a disk on my pc that says «CD Blackberry» I run the start.exe on it and it tells me that I have already all 3 options installed on my system. I tried to uninstall/reinstall everything blackberry says, but in vain. How can I get just the dang drivers to install the software, because if I choose this option I always get errors, lack of pilots. I tried to install/uninstall link as well but the same questions. Any help would be greatly appreciated.

I was finally able to get this installed. I did take a system, reload the operating system on it and connect the blackberry. It prompted me to them to make the installation of the driver/software and I did what I noticed he added, in the c:\windows\drivers folder 3 files rimvndis6_AMD64.sys, RimUsb_AMD64.sys and RimSerial_AMD64.sys. How ever on my system I had problems on I was missing the RimUsb_AMD64.sys file. So just from that test something, I went to the computer I could not install that usb port on I went to the unit who had problems in the control panel and went to update driver. I sailed on the PC which had successful installation and went to \\computername\c$ and done a search. He finds the installed driver and now I am able to use the blackberry synchronization/backup etc. What I noticed now is in the Device Manager there is no blackberry device #2 under the network with 4 cards other devices of black berries. What I wonder now is there something with this network adapter that prevents the installation/detection and why wasn't there a RimUsb file in the drivers folder? I have a few cases a successful synchronization on everything and is able to save so that it appears as of now, the problem is resolved.

Tags: BlackBerry Smartphones

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