DST short on a HP Pavilion dv7-6343 cl

I have a HP Pavilion dv7-6343 cl with a failure "short DST.  After doing a quick search, I see the same problems, and the solution seems to be to install a new hard drive.  Am I right on this, and if so, how is the best way to do it?  I have to get a new OS also?

A DST short means that the hard drive is dead or is dying. While it's frustrating, it is common for all computers, hard disks (HDD stands for hard disk) to fail.

In response to your question, no, you should not get a new operating system, it means that you need to get the HARD drive replaced. If you have a Dv7 you have at least 1 year if it is a guarantee of 2 years on this subject, so you must call 1-800-474-6836 (1-800-HPInvent) and talk to technical support of consumer laptop.

They will make you jump through a few hoops troubleshooting to get an "error Code" what the tech says exactly what type of your HARD drive crashes was well-known.

From there, the process is fairly painless, they can send you a new HARD drive and the Windows disc and the original schedules there without cost to you. (Warranty covers this kind of thing)

Or if you ask if you are not comfortable replacing yourself (it's pretty easy) to send a box to replace you with a shipping label prepaid to have HP HARD drive and reload windows on it.

Just because your HARD drive has failed does not mean you need to buy windows again, you already have a copy on your computer, it just had a failing HARD drive. Which are all replaced by your warranty.

Good luck

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    ===============================================================

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    ===========================================================

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    ===============================================================

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