Dual Wan router inaccessible RV042G after the configuration management of bandwidth

Hello

I bought a router of RV042G a few days ago to manage 2 lines adsl at my home. Everything works fine except for one thing: I can't configure bandwidth management. When I go into the menu "Bandwidth management", "Type of bandwidth management" then I choose the frequency control or priority and I have a had a few rules to prioritize the http protocol, for example, then I click the button Save. After a few seconds of internet use I loss the router and internet connectivity and 192.168.1.1 became inaccessible Ping. I had to unplung the power cord to restart the router, the same problem persists until I have remove all the rules! A few times I even had to do a factory reset because my adsl modem is inaccessible behind the router (impossible to do a ping to the gateway).

What can I do? There is a known issue on this router and firmware? I have:

Serial number: NKS16220141 Firmware version: v4.2.1.02 (January 18, 2012 14:10:55)
VID PID: RV042G V01 The firmware MD5 checksum: a9817f2dbdcbd6a5c109eaa21b1c3545
LAN Working mode: Entry door

Thanks for your help.

Could Pascal you please make a backup configuration file.

Then I would you at the factory to reset the router then once he comes back to the top, login, make your internet work and try the management of bandwidth again without any other configuration. See if it has the same problem.

If not then this would imply some there is a configuration in conflict with the previous establishment or a software defect that has been corrected through the reset.

-Tom
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Tags: Cisco Support

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