Duplex/duplex no longer works after installing Win 7 HP Laserjet P2015d

I did a clean install of Windows 7 and installed new drivers of HP (the two PCL 5 and 6; I don't know which is the correct driver). The printer works fine except that it is no longer print double-sided. I tried to solve the problem by checking for installed duplex printing duplex unit. When I go to 'customize your printer' and then 'device settings', it shows the duplex unit is not installed. 'Install' does not appear in the box, so I don't know how to solve this problem.

BTW: HP Active Chat does not work with Win 7? I tried to use it, but the health system analysis just hangs and I never reach the next steo to open a chat session.

Gremlins fixed my printer.

I sailed the camera today and next to "install double-sided" settings, it says no "installed". But when I clicked the drop-down menu, today he offered the option 'install '. I clicked on 'install' and now my duplex printing works again. Go figure.

Tags: Windows

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