Duration of laptop

Similar Questions

• Laptop PC battery Compaq Presario CQ61-260EJ duration ideal

  Dear all

  I bought a new laptop

  I want to know, what is the total duration of the battery run time befor it reach the 10% of the power.

  my laptop gives me (2.30) hour to reach 10% in case I was working on an Excel during this period.

  This is the ideal time to battery or enforcement, there is a problem?

  Concerning

  Yes, it seems.

  I use DV5 with AMD Turion RM 74 and its backup battery is only 2 hours.

  I suggest you use the power of Eve profile when using the battery.

• DURATION 9 SERIES DOESNT WANT TO INSTALL ON MY LAPTOP TO VISTA

  ONLY, I RESTORED MY LAPTOP AND IM USING VISTA. IM TRYING TO INSTALL COOLEDIT PRO EDITION ADOBE AND IT DOES NOT INSTALL RUNTIME 9 SERIES HELP PLEASE

  Hello ICEBERGEMPHMUS,

  You can watch the post following in http://social.technet.microsoft.com/Forums/en/itprovistaapps/thread/0a632532-3f0d-4549-b501-77ccba0ae2ed
  but the solution is not published.

  You could try and install in compatibility mode, and see if it's useful.

  If the program is not compatible, then you try to install and run the program in compatibility mode.

  Use the following steps:

  (1) right click on the program

  2) click Properties

  3) click on the Compatibility tab

  (4) select run this program in compatibility mode and select Windows XP SP3 or another operating system, the program has been run successfully.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• HP computer 1411TX 1000 laptop wifi not duration.

  Windows 7 64-bit.

  HP 1411TX 1000 laptop not detcted of wireless devices. unabl e to connect wifi direct. Bluetooth works. Cannot install qualcom atheros lan or realtekdriver.  successfully installed for bkuethooth Qualcomm-Atheros Bluetooth 4.0 + HS Driver for Microsoft Windows .  But wireless lan not installed successfully. Help, please

  Hello:

  Have you tried this driver?

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123851-1&cc=us&DLC=en&LC=en&OS=4132&product=5437444&sw_lang=

  If so and it does not work, try this one...

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswItem%253Dob_128686_1&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

• Laptop HP ST09 long duration of life: battery secondary load problem

  I recently bought a HP laptop computer ST09 long battery life, but it does not load how as I expect and cause me pain.   My computer is a Zbook of 15.

  Both batteries are detected by my Windows 7 number of functioning, however when an AC adapter is connected only the original battery charges.  This way in order to charge the secondary battery, I need to physically disconnect the original battery and have only the ST09 in.

  It is a very annoying procedure have to do whenever the secondary battery is discharged.  Is anyway at the same time load at the same time or just charge the secondary battery when the two are connected?

  OK done something that essentially solved the problem. There is a 'Quick Battery Charge' feature that can be enabled in the BIOS which stop the primary battery to 90% charge and launched a secondary battery loading to optimize the charge cycle.

  Neat

• DV9000 laptop battery life

  I have a HP dv9000 series laptop for about 2 years and my battery is in poor condition.  It is typical of this battery life is only 2 years? Given that I keep my PC plugged in most of the time, he wears on the battery? I just want to know if I should buy a new battery or do I check to see if it is covered by the warranty.

  Thank you

  I'll save you the trouble. Even if you get the longer warranty the battery is covered with padt 1 year generally not unless you have obtained the guarantee of store on top of the HP warranty. 2 years isn't a bad battery life. That's all what I expect to get. Battery life is governed by the number of cycles of discharge and duration and charges since. If you take a battery that is new in the box, it will be lower after 2 years when new even if you do not use. If you literally never use the battery you can remove it during the execution of the laptop on the sector. He unloads up to like 30% and store it in a cool, dry and dark place (but not in the refrigerator).

• Question about batteries for laptops and a station (HP Elitebook 840)

  Hello

  I have a question for plagging the laptop to the docking station and battery, basically my main concern is not to connect to the laptop to run a/c, while it is fully charged and I'm always load only up to 100% and then when it reaches the minmum load then I connect it comes back to a/c, so my question here

  So do you think that that plug the laptop into the docking station will not decrease the duration of battery life because it will always be in charge mode?

  Thank you.

  After this announcement, I made a simple google image search with different keywords before 'docking and battery' and I found the following thread that answers my question

  Docking station ruin the battery?

  http://h30434.www3.HP.com/T5/notebook-hardware/is-docking-station-ruining-the-battery/TD-p/3249345

  Thank you rcspencer

  Thank you.

• Temperature on laptops

  Hello, I have a question. Just mobile HP15r071sw and I have a question for play on laptops. When it was played for example League of Legends, the temperature of the CPU and GPU is 70Celsius and sometimes higher and the main card is of about 65Celsius, is it normal that it is so high temp? I saw on the Intel site that the highest temperature for i54210 is 100Celsius, and is the cpu temp up broke or he can get exceeded profitability on the decline of the temp? And what is the best program to check the temperature of the laptop while playing a game? I use Advanced System Care for win8 at the moment but I don't know if he just checking.

  Hi @Kiutsu

  Welcome to the Forums of HP Support!

  I understand your concern regarding the temperature for your laptop. I'm happy to help you with this.

  The first thing is that for the most part computers laptops and cell phones are designed to be game machines, with the exception of a few cases. The primary design concerns are to maximize the duration of portability and battery, while preserving the functionality as much as possible. Because of limited air flow and the limits of size and weight for managing heat, just because of the compact size that most people want, this means that the heat can be a greater concern than a desktop computer where these restrictions are not at stake. The end result is that if a user is running graphically intense applications or something similar which puts emphasis on the system, it is more likely to overheat.

  For now, take a look at this and see if anything will help.  In general if I were to run games on your laptop for an extended period of time, I would where I could optimize what I need to keep cool.

  Why computers generate heat

  Reduce the heat inside the PC to avoid overheating

• Pavilion 15 laptop: a matter of microsoft

  can someone tell me what Microsoft Visual C ++ must be installed to date.  Product number: K7R25EA #ABU HP Pavilion 15 laptop.  because I had errors in the C++ severel is this week when trying to reinstall non-functional programs (management of intel and HP DriveGuard does not... restored to 9 due to problems of closure)... laptop is 9 months purchased January 2015... I ask because when I look through the installed software list Visual C++ includes x 64 & x 86 for each facility until 2013 there is only x 64 not x 86... Microsoft Visual C++ 2013 Redistributable (x 64) - 12.0.21005 - Microsoft - 12.0.21005.1... Microsoft Visual C++ 2013 x 64 additional DURATION - 12.0.21005 - Microsoft - 12.0.21005... Microsoft Visual C++ 2013 x 64 minimum - 12.0.21005 - Microsoft - 12.0.21005... No. x 86? is - that right thanks

  belucky

  install frames

  Control Panel > turn WindowsFeature onnet. 3.5 a 4.6

  reset

  Install the new drivers for Chipset for Windows 10

  reset

  install the other drivers for windows 10

  Run Windows update

  install the new Visual C++ Redistributable for Visual Studio 2015

• What is the duration of Tecra S5 - 13D?

  My computer laptop battery S5 - 13D give me only 01:37, please, what is the maximum lifetime of the battery?

  I charge the battery for 8 hours before first use and why?

  It is best to leave the battery connected to the power supply lead or have to disconnect during unloading process?

  Like Johnny said the battery life depends on the use of the laptop!
  If it's really not easy to say how long mobile must run by using the power of the battery!

  If you play games or watch DVDs, the battery discharge faster than running only some office or similar applications.

  Furthermore Vista needs a lot more power under another OS like Win XP for example.
  So if Vista is preinstalled on your laptop while the duration of battery life would be much shorter as with another operating system.

• Use of the BT Stack on Sony laptop

  Hi all!

  I ask forgiveness for the bad English!

  The fact is that I had problems with the definition and the original USB (Sony TOSHIBA also? But I don't know which version) drivers are not installed (undefined device UGX)
  I downloaded the latest version here BT Stack 8.0 and it works very well on my Sony Vaio VGN-FE21HR. But the 30 day demo version.

  What will happen in 30 days? (work stoppage?)
  How do I get the full version, without any limit on the duration of use?

  Thank you!

  > How to get the full version, without limitation on the duration of use?
  If you use the battery Toshiba BT on non-Toshiba laptop, you must contact notebook manufacturer for support. Check the support of Sony and download info page and pick-up on the BT support.

  More info on Toshiba BT stack you can find on the Toshiba BT portal - http://aps2.toshiba-tro.de/bluetooth/

• Compatibility of SSDS on IdeaPad laptops

  Hello

  There are a few posts on the SSD, but none that has answered my question and proposed general guidelines. That is why this thread.

  1.)

  How determine if their laptop model is compatible with a particular SSD?

  2.)

  I have an Ideapad y560p and I want to know if Intel 530 series 250 GB 2.5 inch ssdl or kingston hyperX 3K 240 sata iii SSD will be compatible with my laptop before I actually go ahead a buy a!

  I asked the support of lenovo and they said y560p are not compatible with any SSD either, but I know that to some have swapped their drive hard y560p for SSD.

  Thanks for your answer in advance!

  The best

  YOG

  The best way to choose an SSD is to choose by yourself with a bit of reading the situation on the evolution of the SSD market all the time with new controllers, new memory chips and so on. You must enter some comments and comparisons of recent SSDS and choose what suits your taste and your wallet best. Note, that in normal use you won't see much difference between most SSDS modern (except of course by markers). Even my 250GB 2.5 "TLC Samsung 840, which certainly isn't top-spec, is speed of light compared to any disk including SSHD.

  As long as the drive you look at is size 2.5 "SATA connector, it will work. There are other things that you should consider what your laptop SATA revision supports and does support features like AHCI, NCQ, TRIM, but it will affect not the ability to use it. It will affect the speed and reliability of your SSD.

  In addition, your laptop is Sandy Bridge, is certainly not old. I used SSD on a laptop of 2006 with Merom C2D. You shouldn't have any problems running any modern SSDs, including 240 GB Crucial or Kingston.

  What I recommend is that you choose one that is reliable. As I said before you will be carried away by the speed everything that you choose. However, you will regret your decision, when your player will stop after a few months without apparent reason. It's the brand, duration of security and reputation comes in. I'm not walked SSD recently, but I don't think that Kingston is considered such a brand.

• I'm not like WIndows 8 on my new HP laptop 2000-2c29WM

  I just bought a HP laptop 2000-2c29WM with Windows 8 64 bit OS on it and I don't like it at all. Can I downgrade the OS by the reinstallation of WIndows 7? I have a full copy I bought for my last laptop that has been destroyed. And where could I find the hardware drivers?

  HEY Jf,

  You can certainly 'back' to Windows 7 - some people and in your case, the drivers for your computer are still available for the change is possible without pain.

  If you think about some of the reasons to stay with this new great operating system, please take a look at some of the ways you can do Windows 8 a little more comfortable while you "make friends" with her.

  -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

  Windows 8 has many new features, many of which are visible on the 'front end' where the boot screen took the place of the Start Menu button.

  There are some immediate things you can do that make it easier to navigate in this start screen:

  • Whenever you need to find something - a program, application, or a file, you can go to the screen start dragging your finger (for touch screens) or your mouse to the lower left corner of the screen.  Once the splash screen is up and running and you can see your 'charms and tiles' (large icons), just start tapping anywhere on the screen for the 'thing' you're looking for.  It's your new method of ' search and type ".  You can use whole words, of words, any pieces that you think you need.
  • Consider using the Windows key to make things easier to find and easier tasks.  The Windows key by itself displays the splash screen, the Windows key in combination with other keys do all kinds of cool stuff:

  Keyboard shortcuts in Windows

  Windows key + X

  • If you like the start screen and think you want to do even better, then you can customize it!

  Tiles and charms of Windows 8

  • New Windows 8 Connection Options include the choice to open a session in Windows 8 using your password to Microsoft Account OR the standard 'Stand Alone' connection to the personal computer.  On the surface of things the Microsoft Account login account synchronized sounds wonderful; a lot of people want to take advantage of the opportunities offered.  BEWARE OF USERS!  If ever you thought maybe it's time to use a better, intelligent and more secure password, it is at this time.

  Understand that if you do not use the Microsoft connection, you can ALWAYS easily connect to your Microsoft account later when you need access to the Microsoft store.  If you use the Windows 8 connection depends on how you decide to use the home screen (sometimes called 'Metro' screen) the installation program and the level of connectivity, you need for your Social Media environment.

  Benefits of using a Microsoft account

  The danger hidden accounts of Microsoft Windows 8

  Windows 8: put its hidden work - using a Microsoft account security features

  How can I register Skype for Windows 8 with my Microsoft account?

  • If you like most of the charms (those little smart bar icons popping up with you poke your mouse in the corners), then you can use them as intended.  If it makes you crazy that whenever you move the mouse (finger) in the corner of the screen the charms rise and get in the way, then you can disable the feature:

  How to disable the bar of charms and switch active corners in Windows 8

  How-to Disable Charms Bar Hint in Windows 8

  • The Task Manager is a lot smarter in Windows 8 and has been designed to be easier to understand:

  How to use the new task manager in Windows 8

  • Email POP3 is a little weird - not everything works the way it has in the past.  However, some of them does not work, and it helps to understand what is available:

  How to access email POP3 accounts in Windows 8

  • It is therefore important to have backups!  So many people wait until it's too late.

  HP - backup of your files (Windows 8) computers

  • The 'file history' backup in Windows 8 is a new very cool feature you can easily configure to save backups of your data on an external drive.  For example, you might have a mini-tower, a Pocket Player or a USB drive connected to your computer that you can use for backups.  You can use a NAS (Network Attached Storage) system, if you have one in your office (home).

  Example of a network address NAS drive would include the IP address of your local NAS drive, the main folder available for backup and maybe a local folder dedicated for your own files:

  \\192.168.0.1\Data\Dragon-Fur_History

  The backup of default history file intercepts files in your "libraries", contacts and favorite settings and runs a new backup to update every hour all that has changed, i.e. "changed" since the last time that the data has been added to the backup.  Nice.  Under "Advanced settings", you can change the duration between two backups in different groups of ten minutes to once a day.

  You can easily add folders to the history of the leader, by adjusting, files that are in your 'libraries' setting.

  NOTE: If you have a number of files in "libraries" that you maintain for your convenience, and you do not require these files to save to history files, you can always "exclude" these folders of the backup by using the feature "exclude".

  If space on your external drive is at a premium, consider reducing the number of versions you want to keep.  Under Advanced settings, just to the right side, under where you decide how long to keep your backups, click "Clean up versions" > remove anything, you can live without.

  Creation of recovery disks or saving a recovery Image on a USB drive (Windows 8)

  • After all what you know on the screen start, made you want to live without it?  Do you think this "feeling of Windows 7?

  6. Start Menu replacement for Windows 8

  • Don't forget that Windows 8 start faster, too - you'll be operational more quickly with Windows 8 and on your way to what you want to do!
  • All new software coming out - HP and Microsoft will be in the future, be centered on Windows 8 and beyond.  When you are looking for support, most of the applications, the most recent printing software, even the possibility to connect your computer to the rest of the world will depend on more a updated, connected and secure environment.  Windows 8 helps provide this path to the future.

  -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

  Happy computing!

  =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

  See a Post that is useful - or who teaches you something you didn't know?

  Your HP Experts are here to help.

  Click on the star of congratulations!  It's a big 'thanks' for the author.

  Solved?  Click this message 'Accept as Solution' to help others to find a solution.

  Year of 2012 2013 snake Dragon

  =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

• How to clean the inside of the laptop

  G6 1201 tx.

  [Sorry posted in Audio, by mistake...]

  Please give me the link to the video message where:

  (1) computer laptop opening

  (2) clean internally

  (3) application of thermal paste is shown

  Thank you!

  My laptop is 21 months old now, so its thermal paste is now gone, and she warms up quickly, even when you use Cooler pad.

  
  ____________________________
  | Please hit Kudos, if I help you! |
  | |
  | WILL |
  |___________________________|

  VAHPG6 wrote:
  

  But 90 deg Cel. the motherboard is fine for a longer duration as 30-60 minutes? It will damage the components? It is not optimal, but is still OK.
  
  I created Gaming Plan where I set the max processor to 70% CPU usage. Intel HD graphics for the life of the battery max graphics card ATI for better performance.

  Games, as ETS2 (Euro Truck Simulator 2) on high Texture (if not all low GFXdetails) @ 28 FPS and temperatures also tracks ~ 70 degrees Cels (CPU, GPU, motherboard).

  But 2012 NFS most wanted, WRC 4, NFS Hot Pursuit 2010 heat laptop up to at least 85 or more (on a longer gameplay).

  Dual Graphics, Intel HD Graphics also works with GPU Radeon HD? While gaming, CPU heats up to 75 years and more and also to about 70 degrees Cels Radeon. No. the GPU that is selected I the section configure switchable graphics of the Catalyst Control center works on its own. You would be better to use the radeon HD graphics card.

  OR what, model 1201tx g6 design is bad for the ventilation of heat? I got better results with dv7 and product loans Envy17 with low temperatures and game performance. You may need to just straight up for a notebook end higher on your next purchase since you like playing games on the.

  I saw my friends play games @ 40 fps on ETS2 and other games @ 30 the keen on recent laptops (3rd Gen Intel and AMD Radeon 7000 HD Series).

  So my laptop can not manage the games even at the lowest settings possible? I'm not a G6 to experiment with so I can't really comment on that

  Since then, you accept the risk of damage or make your laptop useless, a tutorial on how to disassemble a computer laptop g6 is here to InsidemyLaptop.com

  You can also find videos on the topic on Youtube.com. It is strongly recommended that you use plastic spudger tools to separate the plastic parts to avoid scratches and damage. Try to refrain from the temptation to use an electric screwdriver and use instead the Jewelers screwdriver.

• HP beats 15 laptop: computer drive HARD failure diagnosis

  Hi people,

  I'm a little angry, I hope one of you lovely people can help me with some advice. My wife tried using the contact HP online support face today, but did not get a useful answer. The laptop in question has still 2 months warranty on this subject and I would like this issue to be fixed before the expiration of the warranty.

  The problem:

  A month or two ago my wife said that the laptop occasionally runs slowly or freezes at random times, then started working again without problem. I'm on the laptop, run scans antivirus, temporary files clear and others with CCleaner, uninstall unnecessary programs and then turn off most of the autobooting services and programs with msconfig. Nothing really came from him, but he did and apparently not having problems while I used it.

  A week later, more complaints that the laptop was running slower than optimal, with another request to examine it. This time he did freeze while I use it, so I run ladies sfc diagnostics and memory, which came to own. Then it was time to try to run through the optimization of windows to speed it up a little.

  Has held a few weeks for me since then, always heard there are problems, but not having is not the opportunity to study.

  Last night I finally get around to running the diagnostics of HP at the start and check out the source (I hope!) of the problem. Hard disk check is coming up with an error indicating that the disk is not healthy, technical Department should be contacted directly. I saved the newspapers to a USB port, I'll post the results in the next post.

  The solution:

  Could I please have some advice on the best way to proceed on this matter now? I'd appreciate any help.

  Kind regards

  Jason

  2015-12-03 22:07:55 =.
  2015-12-03 22:07:55 5.9.0.0 EFI diagnostic system has started
  2015-12-03 22:07:55 load white Options
  2015-12-03 22:07:55 acquired SysDiagsBiosData2011 Configuration variable
  2015-12-03 22:07:55 HP thermal diagnosis Protocol not available
  2015-12-03 22:07:55 ID system: 22A 8
  2015-12-03 22:07:55 BIOS HP Image Interface Protocol Version 2.0
  2015-12-03 22:07:55 found 4 4 active processors, Max 4 processors
  2015-12-03 22:07:55 found 1 absolute pointer or protocols
  2015-12-03 22:07:55 0 found UART peripheral path node.
  2015-12-03 22:07:55 found touchscreen device
  2015-12-03 22:07:55 system family: = 2
  2015-12-03 22:07:55 PlatformLang reported as en-US.
  2015-12-03 22:07:55 selected language is currently (eng).
  2015-12-03 22:08:07 Player library initialization.
  2015-12-03 22:08:07 TscPerSecond = 065238C98h
  2015-12-03 22:08:07 installed protocol commands ATA DTDS
  2015-12-03 22:08:07 Found installed DTD ATA commands protocol supporting Packet orders!
  2015-12-03 22:08:07 found 1 hard drive.
  2015-12-03 22:08:07 drive CHIP 0 supported
  2015-12-03 22:08:07 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
  2015-12-03 22:08:07 found 1 optical disc.
  2015-12-03 22:08:07 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
  2015-12-03 22:08:07 ATA Total 2 records found
  2015-12-03 22:08:07 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2015-12-03 22:08:07 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:08:07 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:08:07 1 hard drive Total records found
  2015-12-03 22:08:07 1 total optical disk drives found
  2015-12-03 22:08:07 found 1 hard drives
  2015-12-03 22:08:07 found 1 optical discs
  2015-12-03 22:08:07 ID system: 22A 8
  2015-12-03 22:08:07 system model: = HP Beats 15 Notebook PC
  2015-12-03 22:08:07 system SKU: = K1S17EA #ABU
  2015-12-03 22:08:07 ID system: 22A 8
  2015-12-03 22:08:07 11 Type operating system image:
  2015-12-03 22:08:07 HARD drive 0 model: HGST HTS541010A9E680
  2015-12-03 22:08:07 0 Serial HARD drive: JA100A1F3B5JNM
  2015-12-03 22:08:07 0 ODD model: hp DVD - RW GUB0N
  2015-12-03 22:08:07 STRANGE series 0: M7FEB420920
  2015-12-03 22:08:07 DIMM 0 serial number: 000013A 4
  2015-12-03 22:08:07 DIMM 0 Part Number: AM1L16BC8R2-B1QS
  2015-12-03 22:08:07 BIOS revision: F.43
  2015-12-03 22:08:07 platform Vendor ID: 0 x 1022
  2015-12-03 22:08:07 Platform Device ID: 0 x 1400
  2015-12-03 22:08:07 only a single MEMORY bar (Index 1) is filled on the system
  2015-12-03 22:08:07 found EFI_HP_DIMM_ID_PROTOCOL
  2015-12-03 22:08:07 InitializeCeeLogs - no record found
  2015-12-03 22:08:07 BattInit: Protocol 2010.
  2015-12-03 22:08:07 start graphics system Menu diagnosis
  2015-12-03 22:08:37 quick test of the chosen system
  2015-12-03 22:08:37 calculation time to Test memory
  2015-12-03 22:08:37 total 7399 MB of memory, Free 7285 MB (1865128 Pages)
  2015-12-03 22:08:37 parm buffer allocation
  2015-12-03 22:08:37 case of test Init
  2015-12-03 22:08:37 calculated 0x000000001B9FDAC6 TSC ticks per MB
  2015-12-03 22:08:37 estimated duration total = 2181 s
  2015-12-03 22:08:37 battery test started
  2015-12-03 22:08:37 SmartAdapter: Protocol not available.
  2015-12-03 22:08:37 number of batteries 1
  2015-12-03 22:08:38 BattResetCharger: No.0 (success).
  2015-12-03 22:08:38 BattResetCharger: n ° 1 (success).
  2015-12-03 22:08:41 battery 0 returned 0 x 0000000000000001
  2015-12-03 22:08:42 battery result = 1
  2015-12-03 22:08:42 CPU test started
  2015-12-03 22:08:42 UDM Cpu start test.
  2015-12-03 22:08:42 features BIOS 0x003000093F899880
  2015-12-03 22:08:42 ID system: 22A 8
  2015-12-03 22:08:42 ===========================================================
  2015-12-03 22:08:42 starting CpuDiags.udm version 1.03 built 14 September 2015 10:24:13
  2015-12-03 22:08:42 CpuDiags.UDM full init
  2015-12-03 22:08:49 test complete CPU - result 1
  2015-12-03 22:08:49 Wireless Module check started
  2015-12-03 22:08:49 Wireless Module audit completed - results 1
  2015-12-03 22:08:49 test Board full system - result 1
  2015-12-03 22:08:49 SMART Check started
  2015-12-03 22:08:49 SMART audit end - result 1
  2015-12-03 22:08:49 short DST has begun
  2015-12-03 22:08:53 memory quick check started
  2015-12-03 22:09:02 hard drive DST Code 0: 7
  2015-12-03 22:09:03 hard Drive 0 DST Description: the previous self-test completed having the read element of the test failed
  2015-12-03 22:09:03 tested 20 MB in 10000 ms with 4 processors, the duration of the standardized test is 2000 ms/MB
  2015-12-03 22:09:03 test memory used 5241 Pages
  2015-12-03 22:09:03 check fast memory completed - results 2
  2015-12-03 22:09:03 code DST hard drive 0: 7
  2015-12-03 22:09:03 hard Drive 0 DST Description: the previous self-test completed having the read element of the test failed
  2015-12-03 22:09:03 short completed DST - score 3
  2015-12-03 22:09:03 error code = 0 x 303
  2015-12-03 22:09:03 serial number: 5CD4493T5J
  2015-12-03 22:09:03 guaranteed Start Date: 25/02/2015
  2015-12-03 22:09:03 WarrantyIDString size = 60
  2015-12-03 22:09:03 guaranteed ID = UBV6LF-7HQ7SB-MFPV6K - 60 X 103
  2015-12-03 22:09:03 short completed DST - score 3
  2015-12-03 22:09:03 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:03 0 0 17 0
  2015-12-03 22:09:03 0 0 20 1
  2015-12-03 22:09:03 paired FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:09:43 quick test of the complete system
  2015-12-03 22:09:46 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:46 0 0 17 0
  2015-12-03 22:09:46 0 0 20 1
  2015-12-03 22:09:46 paired FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:09:51 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:51 0 0 17 0
  2015-12-03 22:09:51 0 0 20 1
  2015-12-03 22:09:51 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:09:58 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:09:58 0 0 17 0
  2015-12-03 22:09:58 0 0 20 1
  2015-12-03 22:09:58 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:11 way to unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:10:11 0 0 17 0
  2015-12-03 22:10:11 0 0 20 1
  2015-12-03 22:10:11 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:22 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:10:22 0 0 17 0
  2015-12-03 22:10:22 0 0 20 1
  2015-12-03 22:10:22 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:31 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:10:31 0 0 17 0
  2015-12-03 22:10:31 0 0 20 1
  2015-12-03 22:10:31 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:10:36 Road Management of BIOS HP EFI
  2015-12-03 22:10:42 uninstall DTD ATA commands of Protocol
  2015-12-03 22:10:42 out of System Diagnostics
  2015-12-03 22:19:19 =.
  2015-12-03 22:19:19 5.9.0.0 EFI diagnostic system has started
  2015-12-03 22:19:19 load white Options
  2015-12-03 22:19:19 acquired SysDiagsBiosData2011 Configuration variable
  2015-12-03 22:19:19 HP thermal Diagnostic Protocol is not available
  2015-12-03 22:19:19 system ID: 22A 8
  2015-12-03 22:19:19 BIOS HP Image Interface Protocol Version 2.0
  2015-12-03 22:19:19 found 4 4 active processors, Max 4 processors
  2015-12-03 22:19:19 found 1 absolute pointer or protocols
  2015-12-03 22:19:19 0 found UART peripheral path node.
  2015-12-03 22:19:19 found touchscreen device
  2015-12-03 22:19:19 system family: = 2
  2015-12-03 22:19:19 selected language is currently (eng).
  2015-12-03 22:19:21 Player library initialization.
  2015-12-03 22:19:21 TscPerSecond = 065239E32h
  2015-12-03 22:19:21 installed protocol commands ATA DTDS
  2015-12-03 22:19:21 found installed DTD ATA commands protocol supporting Packet orders!
  2015-12-03 22:19:21 found 1 hard drive.
  2015-12-03 22:19:21 drive CHIP 0 supported
  2015-12-03 22:19:21 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
  2015-12-03 22:19:21 found 1 optical disc.
  2015-12-03 22:19:21 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
  2015-12-03 22:19:21 2 ATA Total records found
  2015-12-03 22:19:21 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2015-12-03 22:19:21 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:19:21 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:19:21 1 hard drive Total records found
  2015-12-03 22:19:21 1 total optical disk drives found
  2015-12-03 22:19:21 found 1 hard drives
  2015-12-03 22:19:21 found 1 optical discs
  2015-12-03 22:19:21 ID system: 22A 8
  2015-12-03 22:19:21 system model: = HP Beats 15 Notebook PC
  2015-12-03 22:19:21 system SKU: = K1S17EA #ABU
  2015-12-03 22:19:21 ID system: 22A 8
  2015-12-03 22:19:21 11 Type operating system image:
  2015-12-03 22:19:21 0 model HDD: HGST HTS541010A9E680
  2015-12-03 22:19:21 0 Serial HDD: JA100A1F3B5JNM
  2015-12-03 22:19:21 ODD 0 model: hp DVD - RW GUB0N
  2015-12-03 22:19:21 STRANGE series 0: M7FEB420920
  2015-12-03 22:19:21 DIMM 0 serial number: 000013A 4
  2015-12-03 22:19:21 DIMM 0 Part Number: AM1L16BC8R2-B1QS
  2015-12-03 22:19:21 BIOS revision: F.43
  2015-12-03 22:19:21 platform Vendor ID: 0 x 1022
  2015-12-03 22:19:21 Platform Device ID: 0 x 1400
  2015-12-03 22:19:21 only a single MEMORY bar (Index 1) is filled on the system
  2015-12-03 22:19:21 found EFI_HP_DIMM_ID_PROTOCOL
  2015-12-03 22:19:21 BattInit: Protocol 2010.
  2015-12-03 22:19:21 from Menu of Diagnostic graphics system
  2015-12-03 22:19:26 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:19:26 0 0 17 0
  2015-12-03 22:19:26 0 0 20 1
  2015-12-03 22:19:26 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:19:32 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:19:32 0 0 17 0
  2015-12-03 22:19:32 0 0 20 1
  2015-12-03 22:19:32 set match FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:19:34 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:19:34 0 0 17 0
  2015-12-03 22:19:34 0 0 20 1
  2015-12-03 22:19:34 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:20:14 way to unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:20:14 0 0 17 0
  2015-12-03 22:20:14 0 0 20 1
  2015-12-03 22:20:14 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:20:20 uninstall DTD ATA commands of Protocol
  2015-12-03 22:20:20 out of System Diagnostics
  2015-12-03 22:24:13 =.
  2015-12-03 22:24:13 5.9.0.0 EFI diagnostic system has started
  2015-12-03 22:24:13 load white Options
  2015-12-03 22:24:13 acquired SysDiagsBiosData2011 Configuration variable
  2015-12-03 22:24:13 HP thermal diagnosis Protocol not available
  2015-12-03 22:24:13 system ID: 22A 8
  2015-12-03 22:24:13 BIOS HP Image Interface Protocol Version 2.0
  2015-12-03 22:24:13 found 4 4 active processors, Max 4 processors
  2015-12-03 22:24:13 found 1 absolute pointer or protocols
  2015-12-03 22:24:14 0 found UART peripheral path node.
  2015-12-03 22:24:14 found touchscreen device
  2015-12-03 22:24:14 system family: = 2
  2015-12-03 22:24:14 selected language is currently (eng).
  2015-12-03 22:24:16 Player library initialization.
  2015-12-03 22:24:16 TscPerSecond = 065239F87h
  2015-12-03 22:24:16 installed protocol commands ATA DTDS
  2015-12-03 22:24:16 found installed DTD ATA commands protocol supporting Packet orders!
  2015-12-03 22:24:16 found 1 hard drive.
  2015-12-03 22:24:16 drive CHIP 0 supported
  2015-12-03 22:24:16 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
  2015-12-03 22:24:16 found 1 optical disc.
  2015-12-03 22:24:16 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
  2015-12-03 22:24:16 ATA Total 2 records found
  2015-12-03 22:24:16 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2015-12-03 22:24:16 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:24:16 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
  2015-12-03 22:24:16 1 hard drive Total records found
  2015-12-03 22:24:16 1 total optical disk drives found
  2015-12-03 22:24:16 found 1 hard drives
  2015-12-03 22:24:16 found 1 optical discs
  2015-12-03 22:24:16 ID system: 22A 8
  2015-12-03 22:24:16 system model: = HP Beats 15 Notebook PC
  2015-12-03 22:24:16 system SKU: = K1S17EA #ABU
  2015-12-03 22:24:16 ID system: 22A 8
  2015-12-03 22:24:16 11 Type operating system image:
  2015-12-03 22:24:16 0 model HDD: HGST HTS541010A9E680
  2015-12-03 22:24:16 HDD 0 Serial: JA100A1F3B5JNM
  2015-12-03 22:24:16 ODD 0 model: hp DVD - RW GUB0N
  2015-12-03 22:24:16 series 0 ODD: M7FEB420920
  2015-12-03 22:24:16 DIMM 0 serial number: 000013A 4
  2015-12-03 22:24:16 DIMM 0 Part Number: AM1L16BC8R2-B1QS
  2015-12-03 22:24:16 BIOS revision: F.43
  2015-12-03 22:24:16 platform Vendor ID: 0 x 1022
  2015-12-03 22:24:16 platform Device ID: 0 x 1400
  2015-12-03 22:24:16 only a single MEMORY bar (Index 1) is filled on the system
  2015-12-03 22:24:16 found EFI_HP_DIMM_ID_PROTOCOL
  2015-12-03 22:24:16 BattInit: Protocol 2010.
  2015-12-03 22:24:16 from Menu of Diagnostic graphics system
  2015-12-03 22:24:19 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:24:19 0 0 17 0
  2015-12-03 22:24:19 0 0 20 1
  2015-12-03 22:24:19 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
  2015-12-03 22:24:42 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
  2015-12-03 22:24:43 0 0 17 0
  2015-12-03 22:24:43 0 0 20 1
  2015-12-03 22:24:43 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0

  Hi Jason,

  The hard drive is indeed a failure and needs to be replaced - just contact HP and make arrangements for this under warranty.

  The section of the report you cite is UBV6LF-7HQ7SB-MFPV6K-60 X 103 because this will confirm the diagnostic failure with software HPs.

  If you live in the United Kingdom, contact HP here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K