During playback of a DVD on the computer I get good picture & sound of desktop speakers, trying to watch DVDs on adjacent TV, I get good picture but sound no., why?

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  During playback of a DVD in my Sony Blu - ray BD/DVD player, he keeps cutting, then by automatically restarting itself and goes back to the home menu. It is a series of BDV-2100. Any suggestions? I disabled sleep settings. Unplugged for a minute and turned back. I did find some useful suggestions for this in community support issues. Is it a common problem with this series of Blu - ray?

  Hi Heather5300,

  Try to Update the software of the player. If it persists, try to have the player reset to factory default settings. Is the issue only happening on a particular disc?

  If my post answered your question, please mark it as "accept as a Solution.

• I have Windows Xp & have A HDMI cable connecting Tv.When computer not reading a DVD on the computer, good picture & sound BUT on Tv good picture BUT none her WHY? Darryl

  I have Windows XP.
  I have a HDMI cable from the computer to the Tv.I can control the computer through television, if I plug Tv on HDMI2
  When playing a DVD in the computer, I get good picture & sound on computer, BUT on the Tv I hear good picture BUT NO
  Can you please help

  Hello

  I suggest go to control panel - sound and HDMI from default and check if it helps.

  Also, try to update the latest drivers for the sound card and check if it helps:

  http://support.Microsoft.com/kb/283658

  It will be useful.

• CS5 install Fail: installation met an error(-1) during installation. If please restart the computer and try again.

  Running CC of Photoshop and Lightroom CC on a MacBook Pro (with CS5/Adobe Bridge).

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  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Maybe it's a fake because of Mac El Capitan and OLD programs error

  This information is a MUST to install old programs on Mac El Capitan

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• After you start the computer, I get the error msg: "ProfileCnt.Exe has encountered a problem should be closed.

  After you start the computer, I get the error msg: "ProfileCnt.Exe has encountered a problem should be closed" can someone help me?

  Hello

  Some research suggests that ProfileCnt.exe belongs to a wireless card or

  Ethernet card.

  Work using the boot minimum troubleshooting to identify the troublesome program,

  then uninstall/reinstall this program.

  331769-how to perform a procedure to clean boot (XP & Vista)
  http://support.Microsoft.com/kb/331796

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• I have an email in my outlook express (BOX SENT) that I can't remove. When I try it freezes the computer. It is an e-mail that I tried to send.

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  original title: Email in outlook express

  Check for working offline and see if it will delete, or else create a new Outbox and sent items folder.

  Follow these steps for the Outbox, sent items after you move the messages you want to save to a local folder that you create. Just don't touch the problem message so OE will not freeze.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the Outbox.dbx and Sent Items.dbx file and remove them. New files will be created automatically when you open OE.

  To avoid this in the future:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• When turned on the computer he get an error message ' missing < root windows > \system32\ntoskrnl.exe.

  Hi, I replaced the motherboard in my computer, it seems to work very well, but when you turn on the computer I get an error message:

  \SYSTEM32\NTOSKRNL.exe is missing or damaged

  At this stage there is no cursor, or what I can do to get in my area on my drive, it's as if the computer shuts down and this message does not disappear.

  I am running Windows XP operating system.

  Is there a solution for this?

  Thank you

  Hello

  · What is the number and the model of the computer?

  · What is the service pack installed on the computer?

  Follow the steps in the link below and check if this can help: error message: "Windows did not start because of a configuration of the disk of the computer problem": http://support.microsoft.com/kb/314477

• my computer acer aspire v5 installed windows 10 of its own accor is about 2 weeks. Today the taskbar has disappeared from the bottom of the computer, I get message error system-2018375670

  my computer acer aspire v5 installed windows 10 of its own accor is about 2 weeks. up-to-date as the taskbar has disappeared from the bottom of the computer, I get the message error 2018375670 system, which can do it, I can't access anything on the computer

  Hello

  Here is the Vista Forums, you send messages to.

  Vista doesn't do not part of the update free Windows 10, so 10 would not settle.

  The free update is for 7, 8/8.1 and 10.

  See you soon.

• When I turn on the computer, I get this message - COM + Event System has stopped working. How can I activate this return?

  I had virus protection total defence installed. This occurred immediately after.

  Hello

  Thanks for your answer to my question. I was about to start step 2, by performing a boot minimum when a message pops up informing that 2 programs were slowing down my computer and also to stop because they were also running. Ironically, these programs I've ever used has appeared on my computer advertising protection against viruses and to speed up the computer.

  I did not purchase the license if it comes to start up all the 3 or 4 days telling me that my computer is slow.

  I uninstalled both programs, which I won't mention for obvious reasons and the event system Com + message did not return after the computer has restarted 3 times. Apparently, the problem has been resolved, but I will continue to have oversight. If the problem returns I'll restart and inform you about the results.  Thanks again for your expertise. guavaridgemb

  Thanks for posting your question in the Microsoft Community.

  I understand that when you turn on the computer, you get an error message indicating that COM + has event system stopped working. Correct me if I'm wrong.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  Please follow the steps and check the question below:

  Step 1:

  Check the event viewer for the logs of error from the links below.

  Open Event Viewer:

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

  What are the information in event logs? (Event Viewer):

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

   

   

  Step 2:

   

  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

   

   

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8:
  http://support.Microsoft.com/kb/929135

  Note: You must follow step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

   

  Step 3:

   

  Scan your computer by using the Microsoft Safety Scanner by clicking Download now to check if there is no virus infected:

  http://www.microsoftsafetyscanner.com/

   

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

   

   

  Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

   

• Whenever I try to back up the computer I get an error message: Catstrophic failure (0x8000FFFF).

  Original title: irremediable failure?

  Whenever I try to back up the computer I get an error message: Catstrophic failure (0x8000FFFF).  I don't know how to solve this problem.

  Hello

  1 have had any changes made to your computer before this problem?

  Please, try the following methods and check if it helps:

  Method 1:

  Error message when you try to perform a backup system on a Windows Vista-based computer: "catastrophic failure (0x8000FFFF)".
  http://support.Microsoft.com/kb/973558/

  Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

  Hope this information is useful.

• whenever I re - start the computer I get this error: could not load the file nta0104.dll.

  "original title: NTA0104.dll.

  whenever I re - start the computer I get this error: could not load the file nta0104.dll. How can I fix?

  HM

  Hello

  Google who provides virtually no information that suggests it might be the malicious program or a start remains for her entry search

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If the error persists after scanning use this program to out startup

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services even more.

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• Whenever I use the computer, I get the message "install new updates"

  The most recent 2 Win7 security upgrades/downgrades are on my computer. I checked.

  Whenever I use the computer, I get the message "install new updates"

  How to set the flag that says I have miserable things?

  Thank you

  Trevor

  Original title: upgrades

  Hello Tworg,

  Thank you for the update on the question and sorry for a delayed response.

  If your Windows Update history shows that .NET Framework 4.5.1 is installed successfully. If troubleshooting says ' registration for the service is missing or corrupt... not fixed "then you can try the methods provided below and see if help."

  Method 1

  I suggest to reset the Windows Update components and for this, try to run the fixit described in the following article.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways

  Method 2

  If after performing more high question method persists try to follow the steps described in the following Microsoft article methods.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  http://support.Microsoft.com/kb/2509997

  Registry warning : This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  You can use the following link to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756/

  Important:

  Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

  I hope this helps. If the problem still persists, post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Thank you.

• Whenever I try to evaluate and improve the performance of the computer, I get a type of white blue screen telling me I have bad software or hardware and my computer does climb?

  Whenever I try to evaluate and improve the performance of the computer, I get a type of white blue screen telling me I have bad software or hardware and my computer does climb? He did NOT finish the task is content to any screen blue screen saying it's bad it's bad, your computer is messed up bigtime, so-to-speak

  Hi Cynthia,.

  1 have you ever done any hardware or software changes to the PC?

  2. What is the brand and model of the PC?

  3. What is the full error you get when you try to evaluate the computer?

  Audit of the statues of the device in the Device Manager.
  a. click the Start button, type devmgmt.msc and press ENTER.
  b. check for any exclaimation mark and the status of the devices.

  Follow these methods.

  I suggest you to first run the resolution of performance problems.

  Method 1: Open the resolution of Performance problems
  http://Windows.Microsoft.com/en-in/Windows7/open-the-performance-Troubleshooter

  Method 2: Disconnect non-essential external devices and try to evaluate the computer.

  Method 3:  Also, temporarily disable the antivirus and check the question.  Anti-virus programs are sometimes called causes this problem.

  Turn off the Antivirus software
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Let us know if it helps. If the problem persists, please answer, we will be happy to help you.

• When I restart the computer, I get 2 boxes of RunDLL error appearing

  Hi guys,.

  When I restart the computer, I get 2 RunDLL error boxes that appear.  They do not seem to affect the performance of the computer, but they must mean something.  If I need, where can I get the new?

  Descriptions of the errors are...

  RunDLL
  THERE WAS A PROBLEM STARTING
  C:\USERS\ROSS\APPDATA\ROAMING\C_28595R.dll
  THE SPECIFIED MODULE COULD NOT BE FOUND

  RunDLL
  THERE WAS A PROBLEM STARTING
  C:\USERS\ROSS\APPDATA\ROAMING\pegibbfcm.dll
  C:\USERS\ROSS\APPDATA\ROAMING\pegibbfcm.dll IS NOT a VALID WIN32 APPLICATION

  I am running Windows 7 and my last update was KB2709981

  Thank you

  Ross_911

  Hello.

  Click on this link: http://www.scanwith.com/Autoruns_download.htm download & install it. (It is a secure reliable software). You can keep it for future use if you choose.
  1. after the download is complete, select autoruns & right click on it
  2. click on "extract here".
  3. on the extracted files, click "autoruns" application select it & right click and click"Open or run"& click OK or Yes if the process of ptompted by an administrator to complete the installation.
  4. what which is complete, Open or run "autoruns".
  5. in the opened window, click 'all'.
  6. on all programs that says 'file not found' select each & every one of them, click on one at a time...
  7 right-click & click delete & ok

  He helped?

• Somehow, all my exe files are marked as Acrobat files - I can not run the software on my computer - when I start the computer none of startup programs because they are all trying to open in acrobat.

  Somehow, all my exe files are marked as Acrobat files - I can not run the software on my computer - when I start the computer none of startup programs because they are all trying to open in acrobat.

  See if anything here help: https://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html