DV7-1135nr / CD-ROM not detected in Vista SP2

Similar Questions

• external usb hub not detected in vista sp2-hub external power supply a

  I can plug my external hard drive directly into my laptop and it is detected instantly.  If I use the external hub, the drive is not detected.  all the drivers are updated, no conflict of resources in "not advanced" deactivation of controller caused improved host machine to freeze and had to do a restore.  There are many applications of this kind.  Please note that the procedures on Hub controllers to uninstall gave results little according to the correspondence of blog.  No matter what other tactics very appreciated.  will try to uninstall, but skeptical.  Intelligence is in the hub of USB 2.0 on the laptop, as evidenced by its ability to detect.  He can not just extend to the external usb hub.  Please advise, it defies logic.

  Hello

  The player and the hub are not compatible I've seen. Maybe try a different HUB.
  (Is the HUB you use powered, otherwise this could also be a possible cause of wiring).

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/dvd-rom not detected by Windows

  I have the same problem as the previous people, except that I can't download Mr. Fixit.  I get an error message.  I've had friends get into my computer to find my DVD - ROM drive and they can't find it.  They have removed upper and lower filters and may not always know where the cd/dvd-rom drive disappeared.

  Anyone know how I can download or access Mr. fix it so I can start trying to solve the problem

  I get a microsoft error message that says this:

  We're sorry, but we met an unexpected problem and cannot complete this diagnostic solution.

  You can use the link below to create a shortcut to our solutions set and try again later.
  Place a shortcut on my desktop for Microsoft Automated Troubleshooting Services fix it solution
  An unexpeced error occurred and were unable to create the shortcut.

  As I said we did the manual way and that did not solve the problem

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• DVD rom not detected in the Bios & windows

  Mr President, in my computer the dvd rom is not detected in the Bios & windows. Send me a PSE with solution please.

  Hello

  1. which version of the windows operating system is installed in the computer?

  2. What is the brand and model of the computer?

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756

  (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows

  I also suggest you to connect with the computer manufacturing and update drivers for BIOS.

• CD/DVD drive is not detected (Windows Vista). Error message: Please insert a disk (removable disk): __Our device driver is: TSSTcorp CD/DVGW TS-H653L ATA Device.

  Was not aware there is a problem until I tried some recently audio and data CDs.  Have you tried different Web sites to help you, however some of the directions come with a warning that by following certain procedures I can create other problems.  The FixIt tool was not able to install the player.

  Hello

  Please ALL these even if you've done it before as it's often the total process that
  solves the problem. You should also check with the system manufacturer as some readers do not use windows
  by default the drivers and need their own, use the bottom and if no joy check on the site of the manufacturer of the system.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Reader of CD-ROM/DVD-Rom not detected/recognized

  Earlier today, my DVD drive was working fine. My laptop a HP Pavilion dv9000 shut down on its own. When I restarted, the computer doesn't recognize any DVD/CD, I tried to insert.

  I ran auto Microsoft fix this program, but after several times it would not work and could not fix the drive, because he could not detect it. I also tried to delete the upper and lower registry (which has worked for me before, when this problem happened), but no record was available for me to remove it. I tried to find the drive in Device Manager, but were unable to locate him.

  What can we do?

  Hello

  You can try a system restore.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  If it does not remember all the steps you've taken must be repeated and
  You must follow ALL the steps below in any case, if the restoration is not enough.

  ==========================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log (ignore log checking for now).
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------------------------------------------------------------------------------------------

  After SFC and CheckDisk:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Laptop Toshiba DVD RD/CD RW ROM not recognized after Vista installed

  My Toshiba laptop which has Windows Vista cannot read my ODD.  A month ago I had the same problem which was worst, could recornize not WEIRD at all.  Now, it recornizes ODD, however, after the execution of this program to fixhttp://support.microsoft.com/gp/cd_dvd_drive_problems, still reads at all.  Please help me!

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  ============================================================

  If necessary check with the help of Toshiba, their drivers online (update or reinstall) and their forums.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• 1394 Firewire sound card is unable to be detected under Vista SP2

  Hello

  I have an external sound card that connects to my laptop via Firewire 1394.  This device is not detected at all Windows Vista SP2.  When I plug the unit in and the power it upward, with external power supply because it's a 4 pin Cable, Windows does not show the device in the Device Manager.

  The 1394 controller is displayed in Device Manager correctly.

  I should add that I tested this sound card with my work laptop and it was found immediately under Windows XP.  Therefore, the cable and the sound card work.

  I tried the following without result:

  • Uninstalling the 1394 controller and let Windows find.
  • Definition of the registry key for the controller: EnumerateInactiveLink

  None of them worked.

  J

  Hello

  You can try the front steps and check if that resolves.

  Diana
  Microsoft Answers Support Engineer

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Do not install Windows Vista SP2

  I tried all the suggestions on trying to get the Vista SP2 install, but still get the error 800F0900.  Now, my IE crashes, so really try to get everything back to day.  Help, please

  Free unlimited installation and compatibility support is available for Windows Vista SP2 questions until February 26, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Can not get the Vista SP2 download

  I have a problem installing Vista SP2 on my laptop Gateway MT6821.  It is 32-bit.

  Windows downloads fine, but when I start the installation process, it stops at this way:! 0xc0190036! 1713/48896 (nwiri.sys)

  The first time I tried to install, this path was displayed for 30 minutes.  I ended up turning off the laptop and do a repair system.

  Is it supposed to stay on any path given for so long?

  Hello

  Thank you for using the Microsoft Windows Vista Forums.

  Method 1:

  You can download the stand alone service pack from the link below.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791

  Follow the instructions to install the service pack in clean boot mode.

  1. click on start, type msconfig in the search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under Selective startup, clear the check box load startup items.

  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

  5. click on OK.

  6. When you are prompted, click on restart.

  7 install the service pack.

  To restore your computer to a Normal startup mode, follow these steps.

  1. click on start in the box start the search.

  2. type msconfig and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  3. click on the general tab.

  4. click on Normal Startup - load all device drivers and services and then click OK.

  5. When you are prompted, click on restart to restart the computer.

  Method 2:

  Follow the instructions in the link below which will help you solve the problem.

  Error code on a black screen when you try to install a Service Pack in Windows Vista: "0xc0190036."

  http://support.Microsoft.com/kb/975430

  Method 3:

  Follow the instructions in the link below to run the update system tool which will help you to solve the problem.

  Description of the preparation tool update for Windows Vista for Windows Server 2008 and Windows 7 system

  http://support.Microsoft.com/kb/947821

  Method 4:

  Follow the instructions below to install the service pack in safe mode.

  1 turn on the computer or restart the computer

  2 start typing the F8 key. The Windows Advanced Boot Menu of Options will appear. If you start typing the F8 key too soon, some computers display a "keyboard error". To resolve this issue, restart the computer and try again.

  3. check that the safe mode option is selected (the High option of the page)

  4. press ENTER. The computer then begins to start in safe mode.

  5. install the service pack.

  Method 5:

  Analysis of auditor of file system (CFS) which will help you to solve the problem.

  To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.

  Follow the instructions in the link below to run the SFC scan.

  http://support.Microsoft.com/kb/936212/

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• Will not update to Vista SP2 - but think it is.

  Hello

  What happens is-

  • I run the SP2 Setup (which was updated by the way is only 6 MB is told)
  • I got the warning in close all programs and that it might take several reboots
  • When I click on Next , the dialogue IMMEDIATELY disappears and I get Windows Update says it is installed correctly (and I mean immediately)
  • I find the update history and reports of successful installation but there is no trace of what either updated elsewhere as in the properties of the system or the installed updates
  • I run Windows Update, and it offers to install SP2 again

  Have repeated several times - see screenshot:
  http://img4.imageshack.us/img4/1122/03062009022109.PNG

  I'm running a Lenove 3000 N500

  Any help greatly appreciated

  Hello

  Thanks for all the help

  I couldn't run even in safe mode.

  So I decided to just do a full reinstall from the recovery partition.
  Given that I had downloaded the full SP2 that combines the previous updates, it looked like a great time.

  SP2 installed without problems now.

  Only problem now is that Lenovo ThinkVantage Updater is not yet compatible with SP2 - but that's for another forum!

• HP Pavilion dv7-4020sa - fingerprint reader not detected

  Hi had this laptop new Nov 2010... HP Pavilion dv7-4020sa product number WR867EA #ABU

  warranty expired dec 2011.

  Until this afternoon everything was fine, but to turn on my laptop an hour ago, the integrated fingerprint reader is no longer detected.

  Also get an unknown usb device with problems appearing in Device Manager...

  Uninstalled the usb device and connected to the Internet via ethernet... but when I reconnect via wifi, usb device reinstall itself... ???

  Attempted to restore backups, repaired and even uninstall and reinstallation of HP Simplepass... all with no impact in this regard... I have still some no activation sensor of joy... .He tells me the fingerprint reader is not connected.

  The laptop is not fallen, bumped or mishandling somehow.

  I am running the latest version of Windows 7 Premium, with all the updates that are installed via the HP Wizard. My security suite is Kaspersky 2012... and I even disabled by attempting a restore of the system... restoration returns with a file that are not accessible, but does not tell me which file?

  I have no virus or malware on my laptop

  Help, please... It's driving me crazy...

  Thank you

  Hey Midsyork,

  Looks like you run Digital Persona SimplePass flavor.

  Two things to try, in order:

  • Hard reset
  • Remove and reinstall the validity sensor driver

  Hard Reset:

  Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

  • Disconnect all the external devices first.
  • Remove the AC power and battery
  • Press and hold the power button while in the minus 30 seconds
  • Reinstall the power supply for the first start only * see Note
  • Power on - connect
  • Next time you shut down the system, replace the battery.

  * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

  Check the software...

  If it still does not work, go ahead.

  • Control Panel > Device Manager > biometric devices > Validity Sensor > uninstall > delete
  • Reboot ...

  Validity Sensor V2.1.0.2

  • Install the validitysensorDriverinstallationpackage: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

  This can kick things hard enough to restore the Digital Persona software.  You can hit him harder, but first...

  ======================================================================================

  What about the rest...

  You could consider running a full system scan.  I'm a demon for this.  I like a healthy file system.  It cannot solve the problem, but it will ensure that the issue is not a messed up system files, which CAN cause all sorts of unpleasant and troubled issues.  You do not really have to 'look' like a mother hen during analysis, look at the logs or 'DO' something.  He's going to take care of yourself and try to fix what it can.  The only time where that must involve it is things do not go well...  Is there a doc to help at the end to tell you what does this thing.  It is not harmful and, unless your system is broken, and it's going to die anyway, it will only make things better than they are now.

  scannow SFC

  Analyze and fix the system.  The sfc/scannow command. who will do - it will scan the operating system, looking for corrupted files and inconsistencies; He will replace or repair everything he can.  If it finds corrupted programs or libraries, it will try to correct them.

  • Start menu > all programs > Accessories > right click on guest > select ' run as administrator'
  • In the command prompt window, type (or copy / paste) sfc/scannow , and then press enter.

  (Note the space between sfc and the ' / '.)

  The sfc scan will report its findings and you can look at the results:

  • Open an command prompt (it doesn't have to be as an administrator):
  • Use the command copy to create a copy of file readable by the output:

  %windir%\logs\cbs\cbs.log copy %userprofile%\desktop\cbs.txt

  If "scannow" does not properly complete, try running:

  SFC /verifyonly

   

  Copy the results to a text file, extract the output file in Notepad and look for errors that could not fix the full scan.

  Help file for the System FIsland Checker command:

  The Windows Vista or Windows 7 System File Checker tool

  ====================================================================================

  Good luck!

  I hope this helps!

  Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

  Fixed?  Mark this message 'accept as Solution' to help others find the answers.

  Note: You can find "Accept as Solution" only on the threads started by you.

  Good luck!  Year of the Dragon!

• Why the CD/DVD drive is not detected by VISTA OS: laptop HP DV6000

  Tried the system restore, it will not be displayed.  BIOS shows is not the CD, but 'my computer '.  How can I get the CD/DVD to be detected by the operating system: VISTA Home Premium?

  Hello

  Try the microsoft 'fix - it' for your problem below

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  and read this information too

  http://support.Microsoft.com/kb/982116/en-us

• CD/DVD-ROM NOT DETECTED

  I bought a laptop (HP 2000-2d28tu) 6 months back. Unfortunately since last sound CD/DVD-ROM does not appear in any of the installed OSs, Win 7, Win 8 and Ubuntu i.e. also not in the BIOS settings. Please suggest proper advice?

  I would say that this need to be replaced. It seems it would be under warranty if it's only 6 mos old. If this is not the case, the part is not too expensive and it's pretty easy to replace. After the return if you ned more of help.

• Satellite Pro 2100: DVD - ROM not detected - need drivers

  Hello
  My DVD ROM disappeared also from 'my computer' and in the Device Manager.
  Where can I get a driver for the standard DVD ROM?
  Computer does not see the disk, how ' do it see the player "so that I can install the driver?

  All the words of wisdom?

  Hey riri,.

  Check in Device Manager to see if your DVD-ROM is listed and if so was it an exclamation mark against it? If it is, then simply remove it from your system and restart. Windows will identify as a new device and install with the correct driver.

  It is also possible that the drive may have 'disappeared' If you have recently removed any software DVD. It is a known issue and a solution is described in the following Microsoft Knowledge Base article: -.

  http://support.Microsoft.com/kb/320553/en-us

  Kind regards